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Mayan Palace Puerto Vallarta

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Mayan Palace Puerto Vallarta
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828 Reviews from our TripAdvisor Community

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Showing 737: English reviews
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Reviewed 5 days ago NEWvia mobile

My daughter enjoying Beach volleyball at the Mayan Palace, Marina Vallarta with Vidanta Joy Squad member and other young guests 😊 The Mayan Palace in the Marina is one of our favourite places to visit. The location and the friendly staff are the reasons for our return visits here 💖

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Helpful?
Thank Shannon L L
Reviewed 6 days ago NEWvia mobile

What a fantastic place, we could not have picked a better place to celebrate our 20 years together.... The rooms are fantastic & clean, all the people that work there are very friendly & helpful (although we felt sorry for them, dealing with all the Americans, who spoke to them like they were stupid ) & the food was always...

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1Thank Donald T
Niles, Illinois
Reviewed 6 days ago NEW

Our stay was wonderful. Our room was at the marina, and the accommodations were great. The staff was helpful and kind throughout, and the food was delightful. It's walking distance from the marina, and an easy bus or taxi ride downtown. The beach is well kept and lovely. We took the meal plan, and had some amazing food. Breakfast buffet...

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Thank Joanne Y
St. John's
Reviewed 6 days ago NEW

We were late arriving b/c of a snow storm at our pt of leaving. This reaort is a timeshare (Vidanta) and we are owners. The facility is I would say small compared to other resorts in the area. Both the facility and staff were terrific. Went to a breakfast presentation which was quite nice (not at all high pressure) got...

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Thank GaryfromtheGoulds
Chicago, Illinois
Reviewed 6 days ago NEW

I could think of no better setting to host relatives for their Spring Break than here. From Hamlet, Houston and Rosario at the front desk to Edwin (pool waiter) to Gregorio (dinner waiter) and all the fun we had in-between, all contributed to a peaceful, rejuvenating, happy vacationer experience in PV. A new evening trip opportunity, "Fiesta in the Mountains"...

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Thank Mary Beth R
Las Vegas, Nevada
Reviewed 1 week ago

Just returned from spring break trip. The property was excellent, clean, and staff was very attentive. This was our first trip to Puerto and enjoyed everything there. The Beach was clean and this Hotel seemed to have a larger beach area to enjoy, compared to neighboring hotels. The pool was good and the staff was very good about keeping the...

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3Thank deantk4212017
Cleveland, Ohio
Reviewed 1 week ago

The best thing about this resort is being close to the marina and taking taxis to downtown. The beach is nice and the poool and grounds beautiful. We like that it was a small resort and could walk around. We dislike the big resorts that are sprawled out and your taking shuttles everywhere. The pool restaurant has good food and...

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1Thank Jan H
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. We are happy you enjoyed our pools, grounds and our food options. We would like to apologize for the inconveniences experienced. Rest assured that your comments will be taken into consideration and will be shared with all areas concerned in order...

Canada
Reviewed 1 week ago

Mayan Palace Marina Vallarta provided us with a wonderful home away from home stay. The location is perfect suiting all amenities. From the pool to the beach as well as our unit all and everything suited the relaxing and activities wished for. All staff most pleasant and attentive to make for a memorable stay. The check-in/check-out both late and early...

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Thank P248MUwaynew
Oceanside, California
Reviewed 2 weeks ago via mobile

Stayed at the Mayan Palace and had a great time! Excellent food and service. Easy access to taxis to go into town or Sayulita. Great beach, and pools, especially the 2x1 happy hour! Impeccable grounds. Easy access to market, good restaurants and very reasonably priced too!

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1Thank lennygee2015
St. Paul
Reviewed 2 weeks ago

Most of the staff was exceptionally helpful and attended us well. We ate in the restaurant twice, and the meals were very good. We were able to take the city bus to the centro area, as well as to shopping areas along the main road. We also like the proximity to the marina. We found some good restaurants there and...

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1Thank KMCW

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM440 - RM1,541 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayan Palace Puerto Vallarta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta
Hotel Style:
#19 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Puerto Vallarta staff and other travellers.
104 questions
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Questions? Get answers from Mayan Palace Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the marina!”
JoanneY962, 19 Apr 2017 | Read review
“Clean, and efficient accommodations. If you are asking if we tipped the maids, yes we did.”
725marybethr, 19 Apr 2017 | Read review
“If you still end up staying here take whatever view you get and stay away from going to the Nuevo property”
janh689, 15 Apr 2017 | Read review
“The morning we had to depart, I accidentally left a shirt on the balcony to dry, as I had spilled food on it and rinsed it out. We remained on the property, by the pool until we had to leave for the airport. About 20 minutes after we left the room, I remembered the shirt on the balcony. I asked the concierge to ask if the cleaning staff found it and turned it in to "lost and found". Amazingly, no one knew anything about it. I was very disappointed to think the cleaning crew would not turn it in. It wasn't real expensive, but it was the idea that no one knew anything about it. I left the cleaning staff a very large tip for their services, so more the disappointment.”
KMCW, 11 Apr 2017 | Read review
“Our housekeeper Anna Maria made animals out of towels for us everyday and that thoroughly delighted our grandson every day. She is a hard worker and always had our room in tip top shape. I would say pillow were flat and could be replaced but we did not complain or ask for new ones; I sure they would have obliged if we did.”
Cislolo, 31 Mar 2017 | Read review
5 of 5