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Hilton Puerto Vallarta Resort

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Hilton Puerto Vallarta Resort
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2,373 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

From the minute we arrived at the hotel, our every need was met and overall exceeded our expectations. Getting through the Puerta Vallarta airport is crazy and I highly recommend booking your airport transfer through the hotel. It was all handled via email and saved us so much time. Got us out to the beach that much faster. Our luggage...

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Thank Lynne P
Sherwood Park, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

My husband and I stayed here Dec 4-11 2016 and had a wonderful stay, so much so that we didn't want to come home. We upgraded from a resort view room to an ocean view room, worth the extra $$. We were on the 8th floor overlooking the hotel grounds, ocean and town, million dollar view. The rooms are very...

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3Thank Kasha45
About Hotel's Favourite Review
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Kasha45 Thank you for selecting Hilton Puerto Vallarta Resort hotel for your recent stay and for taking your valuable time to share your opinion about our service and facilitites. We really appreciate your excellent comments. We are the first Hilton all inclusive hotel in Mexico offering a relaxing experience different from the regular concept your may find at another...

Banning, California
Reviewed 6 days ago NEW

We came to celebrate my wife's birthday on March 19th. Liset & Paola (Hilton Honors Rep). made sure our needs were met. Each day at each restaurant my wife had someone sing " Las Mananitas" birthday song in Spanish. The staff remembered us and gave us personal service. I want the management to know that Ivan Leon went out of...

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2Thank RamonSalcido
Seattle, Washington
Reviewed 6 days ago NEW

Positives - the pool staff was AMAZING. We loved them. The hotel is boutique feeling and not too big. Rooms were nice size, could have been cleaner, but it is Mexico (we had smudges on mirrors in all the rooms and sunscreen on floors when we checked in). The liquor selection was ok. Negatives - the booking process was nearly...

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Thank shyla w
Chesapeake, Virginia
Reviewed 1 week ago

Top notch service from everyone on staff. Smallish, quieter property great for relaxing. Maybe a bit boring for kids and for those seeking a lot of entertainment. I didn't understand the Rhythm Room, nothing ever seemed to be going on there. One night there was a salsa lesson which was just someone showing a you tube videos and dancing at...

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Thank kibaro65
Edmonton, Canada
Reviewed 1 week ago

Stayed 11 days as 2 couples in regular King rooms. Reception was spot on for us. Our friends arrived to find the room safe missing, but it was corrected the next day. Not all rooms are ocean facing, so if it's important to you, specify it during your booking. Immediate note, if you're looking for a party palace (like a...

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2Thank Brent K
Chicago, Illinois
Reviewed 1 week ago

We are Hilton Diamond members and make an effort to stay at Hilton properties as we receive excellent treatment. We were at the Hilton Puerto Vallarta for an extended period of time. We loved every minute. We had been following the reviews from September to December 2016. The reviews were often mixed. Some had good experiences, some not so good....

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3Thank HuronChicago
Reviewed 1 week ago via mobile

For the most part we enjoyed the quaintness of the resort. We were disappointed that they charged us every morning to bring up room service when it's an all inclusive… We felt like it should be included in the price. Also on the third night with a partial Oceanview room we had a very bad chemical smell coming in our...

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1Thank Michele N
Tigard, Oregon
Reviewed 1 week ago

Well trained staff. Eager to do their job with a smile. Same service with or without tips. Not too crowded and enough staffing for guest needs. Good clean beach and not crowded. Good quality of food in this all inclusive resort

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Harish P
Cedar Falls, Iowa
Reviewed 1 week ago

We stayed 4 nights at this resort with my family in a ocean view room, very clean. Pool area was great other than lack of chairs if you didn't reserve them right away in the morning. Beach was clean but a lot of vendors bother you while relaxing. Food was good and lots of choices for everyone even kids and...

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4Thank dbonzer

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more   less 

Additional Information about Hilton Puerto Vallarta Resort

Address: Ave De Las Garzas 136 | Zona Hotelera, Puerto Vallarta 48333, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM917 - RM2,188 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Puerto Vallarta Resort 4.5*
Number of rooms: 259
Reservation Options:
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Hotel Style:
#17 Family Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#20 Luxury Hotel in Puerto Vallarta
#23 Romantic Hotel in Puerto Vallarta
#26 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Puerto Vallarta Resort staff and other travellers.
309 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool suites are great - steps from pool , ocean view, decent terrace”
 of 5 bubbles shylaw2014, 21 Mar 2017 | Read review
“bigger is better. Facing the ocean is wonderful.”
 of 5 bubbles HuronChicago, 17 Mar 2017 | Read review
“Junior suite is superb. Ended up not using the jacuzzi as much as we thought, so keep that in mind”
 of 5 bubbles MelToGo, 14 Mar 2017 | Read review
“the bottom floor ocean front rooms are very nice - - but the water in your private wade pool is VERY cold. All the rooms are very nice”
  • This is view looking at Puerta Vallarta from Presidential suite
 of 5 bubbles foundationqtrpony, 13 Mar 2017 | Read review
“Go with a Partial room view, or the ocean view”
 of 5 bubbles concon1, 9 Mar 2017 | Read review
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