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Costa Sur Resort & Spa

PricelineUS$69*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$151*
US$69*
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US$82*
US$82*
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Costa Sur Resort & Spa
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1,327 Reviews from our TripAdvisor Community

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Showing 865: English reviews
Monterrey
Reviewed 15 April 2017

The resort has beautiful views and good amenities but the thing that made my stay bad was the service. I don't know if they were overbooked or something but sometimes it took me 2h to get my plates I ordered, they created a new rule against the all inclusive I paid for just for the day I checked out and...

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Helpful?
Thank Karii M
GerardoVta, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for your comments regarding your past stay with us. Your observations are very important to us and we would like to apologize for the bad experience. You can be sure we will look into them and correct the issues you encountered. Once again thank you and we hope you will give us the opportunity of hosting...

San Luis Obispo County, California
Reviewed 13 April 2017

Costa Sur is a very comfortable, clean, convenient and quiet boutique style hotel with incredible views and Mexican decor and with friendly hospitality. I would especially recommend this hotel to single adults or couples.

Review collected in partnership with this hotel
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Helpful?
Thank prhooker
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad to be able to satisfy your expectations, as well as for providing a successful vacation experience. We will be waiting for your return visit to your "home away from home" very soon and we thank you...

Clifton, Virginia
Reviewed 13 April 2017

All rooms have beautiful views of Banderas Bay. We could see Humpback whales and dolphins from our balcony as well as from the resort pool and dining areas. The rooms need renovation, but everything worked fine. There is bus service to downtown Puerto Vallarta that stops in front of the resort for 8 pesos one-way (about $.50). Food was okay,...

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Helpful?
1Thank Dennis S
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Dennis thank you very much for the time taken in commenting about your past stay at our Costa Sur. We are very glad to see we delivered a successful vacation experience and that we were able to satisfy your expectations. Our views cannot be beaten and we have first seats to beautiful sunsets, as well as nature watching. We...

California
Reviewed 13 April 2017

Although the resort was very nice...nice room, balcony, pools, good restaurant, friendly staff, excellent service, we were not aware of the unrestricted smoking policy before we booked, and we will not stay there again. Relaxing by the pool, enjoying a nice sunset dinner, sitting on the balcony...all were marred by having someone light up a cigarette (or cigar) right next...

Review collected in partnership with this hotel
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Helpful?
Thank Lynn K
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. Your observations are very important to us and want to assure you that we will be reviewing the possible actions we can take regarding the smoking policy. We are aware this is a very important issue that cannot be relegated....

Naples, Florida
Reviewed 11 April 2017

We love Costa Sur resort!! The facilities are marvelous. The lagoon for swimming is perfect. There are lots of fish and it's safe!! The resort rents kayaks and snorkel gear. The pool is lovely. The gym has excellent equipment. We ate several meals from the La Cascada restaurant and enjoyed every one of them. Perhaps the best part of the...

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Helpful?
Thank SunniBWR
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your very nice review commenting on your recent stay at our Costa Sur. We are very glad to be able to satisfy your expectations, as well as for providing a very successful vacation experience. Our staff has an important part in this experience and we will make sure to let them know about...

Reviewed 9 April 2017 via mobile

Opened about 1980 Costa Sur has aged fairly well. It functions as both a time share property as well as a hotel. Most rooms are studios ( south tower ) and they are literally ocean front. Stand on your small balcony, look straight down... waves crashing right there. The pools are small with an adults only heated pool set in...

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Helpful?
Thank OREAZ
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for the time taken in commenting about your recent stay at our Costa Sur. We are very glad to have you as a return visitor year after year and to know that you keep enjoying your stay each and every time. Yes, the wedding parties have become a vey important feature during the weekends...

Encinitas, California
Reviewed 9 April 2017

It's like "Cheers" everyone knows your name...:) we have been spending 1-6 weeks here for close to 20 years. Every year I say that it won't be as nice, or that I won't have as much fun as the year before and every year as soon as I get out of the taxi, I change my mind! I can go...

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Helpful?
Thank tooze77
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment on your past stay at our Costa Sur. We are very glad to see we are able to satisfy your expectations each time you come down and that the improvements we make over the year is showing and is appreciated. There is no doubt our staff is the...

Federal Way
Reviewed 8 April 2017

Over the weekend there seemed to be a lot of local families staying at the resort which made it feel more authentic Mexico than a tourist resort. Very helpful and friendly staff. We especially appreciated how Carlos went out of his way to help with taxi. We found from Costa Sur to a restaurant would be one price then return...

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Helpful?
Thank Mary W
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mary thank you very much for taking the time to comment on your recnt stay at our Costa sur. It is a pleasure to see we were able to satisfy your expectations as well as know that Carlos delivered such a good service. Our staff is definitely focused on providing their best to our guests, so we will make...

Toronto, Canada
Reviewed 8 April 2017

My partner and I visited Costa Sur a few weeks back, and had a great time. The staff at Costa Sur are simply the best. I'd like to make a special shout-out to their concierge Monica. Monica's warmth and lovely personality were infectious! She went out of her way to recommend and organize some really fun excursions for us, and...

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Helpful?
Thank Blair045
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Blair thank you very much for the time taken in commenting about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that the vacation experience provided, mainly through Monica's friendliness and service, was a very successful one. We will make sure to let Monica know about your kudos, she...

Sunriver, Oregon
Reviewed 7 April 2017

Have stayed here about 6 times over the last several years. Rates are very reasonable and often include breakfast (be advised it is the "American Breakfast" and not the "buffet" which will cost you another 95 pesos/$5.50). An "American breakfast consists of coffee/tea, two eggs, toast, juice or fruit, the inevitable refried beans and occasionally potatoes and bacon/sausage/ham. The staff...

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1Thank Blue911x50
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for such an extensive review regarding your recnt stay at our Costa Sur. There is not much one could add, except fo the fact that the renovated rooms on the 8th. floor are available for rent through our reservations department or web page. Rate is different from a regular studio, but amenities are worth...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM346 - RM747 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotwire, Hotels.com, Orbitz, Expedia, Priceline, Cheap Tickets, Evoline ltd, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#22 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
85 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view. We saw wales dolphins every morning.”
lisao279, 27 May 2017 | Read review
“I like the 5th floor , just one floor below the office I use the stairs real quick and you are up high enough to have a great view, Lol!! every room has a great view, the rooms all face the ocean. I sleep with the door to my Balcony open to hear the waves crashing and the salt air! every night they have specials for dinner my favorites are ,the prime rib and shrimp, the tee bone and Lobster and the Italian night! . ”
Larrypederson, 26 May 2017 | Read review
“plan to bring your own utensils, salt and pepper”
c0nniesa, 15 May 2017 | Read review
“Room are of older quality, beds sinking, comforters old, pillows hard and big; bathrooms have old tiles, counters and drain system- dont think to put to much TP in toilet; kitchen counters are old but do have dishes, equipment for your long stays; room balcony from floors 2 and up are small and have no small chairs to allow for sitting, but first floor rooms are noisy due to people traffic. I think rooms are to costly for the quality and disturbance of locals and weddings, the price I paid was $105.00 a night- it would be best to charge $85.00 a night at this location- that would be fair. ”
581margaritar, 15 May 2017 | Read review
“See if any of the remodeled rooms are available.”
35blaineb, 13 May 2017 | Read review
5 of 5
Priceline
US$69* /night
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Booking.comUS$82
TravelocityUS$82
AMOMAUS$151
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Prices are for 1 room, 2 adults
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