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Casa Cupula

TripAdvisorUS$268*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$268*
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Casa Cupula
Casa Cupula
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490 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Mexico City, Mexico
Reviewed 10 January 2016

1.Wrong check-in balance (+ USD $100) because of incorrect tax application; 2. Frequent lack of towels at the gym and the pool; 3. The TASTE restaurant has very slow service. Food es average. 3. Nice smile on the crew, but more hands-on attitude is needed; 4. Wrong check-out balance (+ $80 USD) due to duplicated charges in restaurant consumption. 5....

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Helpful?
5Thank Alejandro J
optionsf, Owner at Casa Cupula, responded to this review

We apologize for any errors on the bill. This is why all guests are given a bill the night before checkout to have time to review, and all mistakes were corrected before charging so there were no overcharges. The guests were visiting at the busiest time of the year, so if the restaurant was very busy or complimentary beach towels...

Reviewed 10 January 2016 via mobile

We were one of 3 couples that booked in over New Years 2015/16 and were delighted with our choice in property. We stayed 10 days. Having never stayed here before I was unaware of the different types of rooms available as I took guidance from our friends that recommended the hotel. I was happy with the room we were allocated...

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Helpful?
2Thank Col E
optionsf, Owner at Casa Cupula, responded to this review

We are glad you liked your room, and our concierge service. Room 101 has been newly remodeled but each room is different and unique. Our masseurs are trained and certified, and available on property at our professional facilities. Most guests find this a good value (as you point out under US$45) as our spa services are very popular. Thank you...

Auckland Region, New Zealand
Reviewed 9 January 2016

Christian is the best concierge I've encountered. Such a nice man and ultra efficient. Casa Cupula is well positioned for the old town and gay area. Easy to walk both down and up the hill although the funicular helps going back up. The rooms are spacious and well appointed but if you want some privacy avoid rooms 102 and 101...

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Helpful?
2Thank Marty12342015
optionsf, Owner at Casa Cupula, responded to this review

Our Minisplit air conditioners, like those in most of Puerto Vallarta, are run via a remote control (like your TV), and not all guests are familiar with this. The A/C was working properly but each time checked the setting was not correct. We apologize for any confusion. We are glad you enjoyed your stay otherwise, as you will see in...

San Francisco, California
Reviewed 5 January 2016

I recently had my third visit to Casa Cupula, and I'm finally writing the review. What I love about this place is that it truly feels like a vacation. The staff is excellent-- they can recommend restaurants, shops, or anything else you want to do. Or, they will leave you to just relax and explore on your own. I've always...

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Thank Dan M
New York City, New York
Reviewed 26 December 2015 via mobile

Friendly, great service. Can't beat it! Staff is great. Rooms are great. Taste Restaraunt is very good for breakfast and dinner. Second time staying at the hotel and looking forward to the third. I'm a hotel "snob" and highly recommend the hotel.

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Helpful?
Thank Spfnnyc
optionsf, Owner at Casa Cupula, responded to this review

Thank you for taking the time to write these comments! We really appreciate hearing from you and to your third visit.

Honolulu
Reviewed 9 December 2015 via mobile

This hotel is amazing. The grounds, staff, rooms, food at "Taste" and specially the service was much better than I expected. There were eight of us, here for our friends 60th birthday. We stayed in the largest Villa complete with a private pool, full kitchen living room and five private suites. The beds, linen, and rooms were tastefully appointed. The...

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Thank MykonosBound
New York, NY
Reviewed 9 December 2015

Vacationed there in November and stayed in the Sayuri Suite. Highly recommend it. We frequently travel internationally and Casa Cupula was one of the most memorable, relaxed hotel experiences we've had in all of Latin America, and it certainly is one of the best gay resorts my husband & I have ever visited. The amenities are excellent, the space is...

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Helpful?
Thank TomW24
optionsf, Owner at Casa Cupula, responded to this review

Sayuri is a guest favorite and always well booked in advance so plan ahead! We appreciate the kind comments about our staff. They truly do their best to make everyone enjoy their stay.

El Paso
Reviewed 6 December 2015 via mobile

Throughly enjoy dinner this evening at this lovely resturant nestled in the mountains of Puerto Vallarta. The rack of lamb was one of the best I have ever had. We loved the warm brownie for dessert. The service was first class. Highly recommended this resturant.

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Thank Robert00208
San Francisco, California
Reviewed 5 December 2015

I recently stayed at Casa Cupula to attend a gay wedding, and the entire experience was absolutely lovely. First of all, the hotel style is a tasteful blend of classical Mexican/Spanish style architecture and modern design. Each room has a unique design that combines modern amenities with local charm. The wedding ceremony and reception were held in the beautiful tiered...

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Thank Daniel B
Seattle, Washington
Reviewed 25 November 2015

Literally every part of the suite was refreshed over the last summer. The new fabrics, new furniture, carpet, everything was just perfect. The new A/C units were amazing as well - the heat and humidity of the town melted away and allowed me to be feel ready to take on another round of exploring all the new things the town...

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Helpful?
Thank Robert S

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Taste Restaurant at Casa Cupula
Taste Restaurant at Casa Cupula
Cuisines: Mexican, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Casa Cupula is one of the most luxurious boutique hotel resorts in the world, welcoming gay men, lesbians, and friends of our community. We offer the services of a five-star mainstream resort in four boutique properties: Casa Cupula, luxurious Villa Sevilla (great for groups), Private Residences and Owner's Villa. Gourmet food compliments four pools, a gym and sophisticated modern design. Located in Amapas, walking distance to gay beach clubs, nightlife, restaurants and cafes. ... more   less 

Additional Information about Casa Cupula

Address: 129 Callejon de la Igualdad, Puerto Vallarta 48399, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM579 - RM1,682 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Cupula 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Casa Cupula Puerto Vallarta
Casa Cupula Hotel Puerto Vallarta
Hotel Style:
#9 Luxury Hotel in Puerto Vallarta
#13 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Cupula staff and other travellers.
5 questions
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Questions? Get answers from Casa Cupula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider requesting a room with a full view of Banderas Bay - facing north toward town.”
309brente, 31 Mar 2017 | Read review
“High floors seem to have better ocean views. Study the website carefully.”
NYCTravelingMan2010, 18 Mar 2017 | Read review
“The Indulgent Penthouse Suite”
inesg713, 16 Mar 2017 | Read review
“If all the suites are booked, try getting room 403!”
ChadTL, 14 Mar 2017 | Read review
“if you choose to take a chance and stay here ask for a quiet room. The way the hotel is located in the little gorge creates sound issues.”
rainbowtraveller58, 10 Mar 2017 | Read review
5 of 5
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US$268* /night
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Prices are for 1 room, 2 adults
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