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Garlands Del Rio Boutique Hotel has garnered acclaim for its impeccable service, with staff who are consistently lauded for their friendliness and meticulous attention to detail, making every stay memorable. The hotel's spotless cleanliness doesn't go unnoticed, with guests frequently praising the pristine conditions. While its central location is a hit for easy access to local attractions, opinions on the breakfast value are mixed due to it not always being included as expected.
The hotel's atmosphere is repeatedly described as charming and eclectic, with a unique old-world charm that enchants visitors. Amenities, including the serene pool and the riverside breakfast, along with the culturally infused decor of the spacious rooms, contribute to the overall positive experience at this boutique hotel.
Location
Central
Atmosphere
Charming
Rooms
Charming
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Relaxing
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If you're looking to be enveloped in the warmth of genuine Mexican hospitality, this is the perfect place to stay. Nestled along the tranquil river, this hotel offers an experience unlike any other. From the moment you arrive, you're greeted by the friendly staff, whose smiles and kind words brighten every moment of your stay. The rooms are beautifully designed, with vibrant colors and artistic touches that reflect the local culture. The beds are incredibly comfortable, with high-quality linens that ensure a restful night's sleep.
The experience begins with a welcome drink by the pool, instantly easing you into relaxation mode. In the morning, enjoy a complimentary breakfast by the river—a serene way to start your day with a smile before embarking on new adventures or simply soaking in the peaceful surroundings. What makes this place truly special is that it’s family-owned and operated, with a dedicated team that has been part of the hotel for years. Their commitment to supporting local businesses and families adds an authentic, community-centered touch to your stay.
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Review collected in partnership with this hotel
Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Owner at Garlands Del Rio Boutique Hotel
Responded 9 Oct 2024
Thank you very much for sharing this great review of your recent stay at Garlands del Rio. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. When you book directly you have the benefit to have the breakfast include and we are glad that you enjoyed this next to the river ! We are happy that you could have a good rest in our comfortables beds ! We are going to be waiting for you in your next trip to Puerto Vallarta !
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It is difficult to even express how much I enjoyed my stay at Garlands, Del Rio. From the moment we arrived to waving goodbye every single thing was absolutely perfect. We were greeted by a fabulous staff person who checked us in and provided us with freshly made guacamole and chips, and a margarita that was exactly what we needed after a long day of travel. Our rooms were absolutely gorgeous. I stayed in the room called Gretel. I enjoyed the comfort and softness of the bed and the beautiful sheets, the wonderful shower, the little deck overlooking the river, and how efficiently the air-conditioning and fan cooled off my room. One day it was close to 40° with the humidity factor so that air-conditioning was greatly appreciated. my room was cleaned every day after I left for the day and I always came back to a freshly made bed, fresh towels and freshly refilled water bottle. I’m a coffee drinker. The day does not start without it! I would pull myself together just enough to go downstairs and stand by the kitchen door. The ladies making breakfast near me after the first day and provided me with a hot cup of coffee with just the right amount of cream in it. After after coffee, it was time for breakfast. Dining tables are located by the beautiful little pool and also along the river. Our breakfast came with our room and each day we chose from the options on the menu. A stand out for me was the Chilaquiles. Quite delicious! All of the staff at this little hotel were absolutely wonderful. They are friendly and efficient and actually seem to care about us as people. Martha runs the place it seems and she does it beautifully. Always a smile always a greeting always how was your day? Can I do anything for you? The decor of this hotel is whimsical and colorful. There are seating areas and a communal kitchen which can be used. There is a dining area, and if one chose to they could cook their own meals. I highly recommend this property for atmosphere. If you are lucky enough to stay here, please say hello to Amelia for me. She’s the kitty cat of the property and she’s lovely.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Propietario at Garlands Del Rio Boutique Hotel
Responded 29 Nov 2023
Dear shabbyrabbitclothing, We are truly glad you felt welcomed by our staff and that you enjoyed your room. Our morning staff, indeed, make great chilaquiles! Although we have to say that, both chilaquiles and the morning coffee sometimes play a complementary role in the whole breakfast experience due to the river view and nature surrounding it. Anyway, we are thankful you took the time to write such a detailed review. We look forward to welcome you again if you come to Puerto Vallarta again. Best regards!
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Cute and quaint hotel in the heart of the Zona Romantica. The service especially by Ivan was great. We stayed two nights in two rooms and even got a complementary upgrade to a deluxe room (which are way more spacious than the smaller rooms on the lower floors). The breakfast was delicious. This place has an old school mom & pop B&B vibe, which I loved. Its super centrally located to the Malacion and the Muertos beach. It was also very peaceful and quiet despite being in the heart of all the action.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Owner at Garlands Del Rio Boutique Hotel
Responded 9 Aug 2024
We are very pleased that you were able to enjoy our different rooms and the area in the heart of Puerto Vallarta but with the quietness of the river and nature. We look forward to your next visit to Puerto Vallarta !
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This property has incredible old-world Mexican charm, with colorful walls, antique furnishings, and artwork that tells a story. The communal vibe is warm and welcoming, encouraging guests to mingle over breakfast or in the common areas.
The location is peaceful, just outside the main tourist areas — but being by the (currently dry) river means lots of bugs at dawn and dusk.
Rooms have character, but comfort is inconsistent. Some sheets are stained, furniture is worn out, and the common spaces feel neglected with saggy sofas. The communal kitchen is a nice idea, but it’s missing basics like a wine opener or proper cookware.
Breakfast is hit-or-miss — great coffee, but food feels tired and uninspired. The WiFi is nearly unusable, which makes planning your day difficult.
Staff are friendly, but communication can be a challenge, and requests often go unanswered. To top it off, unexpected “upgrade” fees at checkout leave a bad taste.
That said, the bones of this place are beautiful. With some care and attention, it could be truly magical. As it stands, it’s best for travelers who value charm and history over modern comforts — and are willing to roll with the quirks.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Extremely safe for solo female travelers, the rooftop pool is exquisite (ask!), feels like home...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Owner at Garlands Del Rio Boutique Hotel
Responded 1 week ago
Dear guest, We appreciate that you have taken the time to share your experience staying with us, we are glad that the details of our style and art around the entire property have been to your liking, part of our essence is the time and history of our hotel as historic houses in the city, we strive to keep them in optimal conditions to provide our guests a unique and enjoyable experience, as we always provide effective communication channels available 24 hours with our reception staff to support with any questions or requests. Every aspect of your comments will be taken into account to continue improving the services and spaces we can provide to our guests. We are sorry if some of our standards were not up to standard. We look forward to welcoming you back and creating a thoroughly enjoyable experience next time. Best from Puerto Vallarta
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Truly one of the most special places I have stayed. This was my second trip to PV- this time with my daughter. The staff is warm and gracious. From the concierge to the waitstaff, everyone made us feel welcome, and tolerated our attempts at Spanish. The hotel itself is unique- Mexican maximalist decor, saturated colors, twists and turns and stairways leading to another patio. The pool area is so relaxing. Our room faced the river, and each night we were serenaded by jazz music from the restaurant across the river. Just a wonderful stay. A special shout out to Ivan for helping us book the whale watching tour, it was a perfect ending to a perfect trip. Gracias garlands del Rio!
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Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Owner at Garlands Del Rio Boutique Hotel
Responded 3 days ago
Thank you very much for choosing Garlands del Rio for this trip to Puerto Vallarta with your daughter, we are delighted to know that you enjoyed your stay and that you were able to appreciate every detail that the place offers, both in decoration, spaces and jazz music at the end of the day coming from the restaurant at the Rio Cuale ! We look forward to your next visit to Puerto Vallarta !
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We were blown away by this charming boutique hotel. We didn’t want to be down by the beach where it’s crowded and expensive. This was in a wonderful neighborhood right next to the river, across from one of the biggest markets. We had two different rooms, one on the first floor and one on the top floor. Our room on the top floor overlooked the tree tops, when we opened up the window inside our huge shower, we could see an iguana hanging out in the tree top. It was my birthday and they decorated the room with balloons. It was so sweet. The bed was amazing. I never wanted to leave it. Included in the price is a lovely breakfast served on the patio overlooking the river. Everyone who works there was outstanding and so helpful. The pool was lovely, they had an honor bar we used. It was like walking back in time. I cannot wait to go back.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Owner at Garlands Del Rio Boutique Hotel
Responded 2 Dec 2024
Hi Glen ! First of all we would like to express our sincerest gratitude for your trust and loyalty to Garlands del Rio, for your holidays and for choosing our hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. It was a pleasure to know that you had a birthday while you were visiting us. It was lovely to know that you took into account our dedication to making your stay as special as possible. We hope to see you soon. Esta es tu casa, vuelve prronto!
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This place is GORGEOUS! Location is central and within walking distance to many cool spots like beaches, restaurants, markets, shops, etc. Moreover, the customer service is ELITE. Martha, Ivan, Ninfa, Arturo, José Luis, and all of the kitchen and room staff were incredibly attentive. I brought my small dog and they were VERY pet friendly. He was very spoiled during our stay and so was I. I stayed in the “Duke” suite and I highly recommend it. From all of the trips I’ve taken and all of the places I’ve stayed at, Garlands del Rio ranks at one of the very top because of their customer service. Thank you!
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Date of stay: February 2025Trip type: Travelled solo
Room Tip:Make sure to book directly with the hotel for their free breakfast deal. They also have a sister...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Propietario at Garlands Del Rio Boutique Hotel
Responded 10 Feb 2025
Dear Rolando Thank you so much for your kind words and detailed review! We are beyond happy to hear that you enjoyed your stay at Garlands del Rio, and we truly appreciate the special mention of our staff – Martha, Ivan, Ninfa, Arturo, José Luis, and the rest of the team will be thrilled to hear that they made such a positive impact on your experience. We are also so glad that your furry friend felt pampered and loved during your visit – we always strive to create a welcoming environment for both our guests and their pets. Thank you for recommending the "Duke" suite! We are delighted that it suited you so well. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Your feedback is invaluable to us, and we will continue working hard to provide exceptional service. Safe travels, and we can't wait to see you again!
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This boutique hotel is located a short distance from the beach and is very close to restaurants, shopping, and clubs. It is very walkable, even for those who are not young. I do have to say if you have issues with steps this may not be the right hotel for you. We had a lovely week and I dare say the staff was like family by the time we left. There were eight in our group, seven adults and an 8-year-old, and we had lovely breakfasts on the veranda each morning and they were very accommodating to our group. We occupied 4 rooms, and each was very different and very lovely. The facility is very clean with water stations all over so you can fill your water bottles anytime. We always felt safe as this is in a safe area and the front gate requires a key. I must give a shout out to Marta and Jerry as we spent more time with them, and they were such lovely people. We will definitely go back for another visit and I encourage you to try this very enchanting hotel, especially if a boring high rise hotel is not what you are looking for!
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Review collected in partnership with this hotel
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Owner at Garlands Del Rio Boutique Hotel
Responded 10 Mar 2022
It was a pleasure to have your beautiful family at Garlands del Rio, we are glad to know that you enjoyed your stay and that you enjoyed your breakfast by the river and nearby walks in old town. We hope you can visit us in your next vacation! Thank you so much for sharing your review and recommending us to Trip advisor travelers.
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Great location. The area feels "local" as opposed to touristy. It is safe. You are not on the beach yet it is just a 10 -12 minute walk. Very helpful staff. Lovely pool area with bar. Internet was pretty good. If you want to bring in your own food there is a common fridge as well as a small fridge in the room. The air conditioning in the room was great. My only negative: I was in the "penthouse" suite which was a large room overlooking the pool. The walls are all painted black and dark red. Even the curtains are black. Now maybe it is supposed to look opulent (or something) but it really does not work. Feels more like a classy goth dungeon :-). I would rethink the paint and go with something much lighter and brighter. I would definitely stay in this hotel again!
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Review collected in partnership with this hotel
Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Propietario at Garlands Del Rio Boutique Hotel
Responded 13 Jan 2024
Dear Claire1616, Thanks for letting us about your experience. We are happy to know you took advantage of the location we are in; needless to say there's many bars and restaurants nearby one can go to! We also appreciate the time you took to write the review and the feedback regarding lights and style of said room. Since your stay, we already improved a few things regarding the lightning of the room based on the comments we received from you. Hope we get to see you again in the near future! Best regards
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This will be my 2nd time at this hidden gem. Garlands Del Rio definitely always gives me a amazing experience that will forever have me coming back. The booking process is very easy and if you book directly through the site they sometimes offer the deal of free breakfast daily. The hospitality is really awesome, everyone we encountered were super sweet and were there to make our experience the best. This hotel is very unique offering beautiful European themed rooms that gives everyone staying their own personal experience; the location is in the zona romantica which allows you to be in the center of many restaurants, coffee shops, souvenirs, beach, and much more. I would 100 percent recommend to anyone visiting this great city! I felt very safe and secure.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Andriadis, Owner at Garlands Del Rio Boutique Hotel
Responded 16 May 2022
We appreciate you keep choosing our hotel for your stays in PV. Thank you for sharing your feedback and for writing nothing but lovely words about us. As always it was a pleasure, we look forward to welcome you again!
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Dear trixxieca,
Thank you for contacting us, Our pool in Garlands is temporarily out of service, this will only be for a month, however you are welcome to use the pool at our sister hotel Rivera del Rio, which is only 5 minutes walking from Garlands.
There are more places to choose from in the Puerto Vallarta area.
PRICE RANGE
RM 311 - RM 769 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
River Garlands
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
19
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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