We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Viceroy Zihuatanejo

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Viceroy Zihuatanejo
Viceroy Zihuatanejo
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

762 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Viceroy Zihuatanejo
See the most recent reviews
Showing 669: English reviews
Columbus
Reviewed 20 February 2017

We have stayed at Viceroy Zihuatanejo several times and each visit is more perfect than the last. The hotel is on a beautiful beach with warm, clear water. This time we stayed in Beach Suite 5 which overlooks the beach and is truly luxurious with a large bathroom, big living area and a soaking pool on the large balcony. What...

 Report
Helpful?
1Thank BA_Ohio
Martin K, Director General at Viceroy Zihuatanejo, responded to this review

Dear BA_Ohio, thank you very much for your observations; we very much appreciate you as return customer to the Viceroy and Zihuatanejo. We are glad that you are appreciating our services and our employees and we are looking forward to welcoming you back soon.

Los Angeles, California
Reviewed 18 February 2017 via mobile

Everything was amazing, from the location, to the ambiance, the suite, and the service. The only thing I didn't like was that the outdoor shower was "to on the open", I could see the parking lot and the street behind of the hotel. Made me a little uncomfortable when I took a shower.

 Report
Helpful?
1Thank Romina50
Martin K, Director General at Viceroy Zihuatanejo, responded to this review

Dear Romina50, thank you for your comment on Tripadvisor, I believe that you stayed in our one bedroom Penthouse Suite; as only this suite does have the outdoor bathroom and shower. Please let us know if we can show you our Lagoon or Beach Suites the next time you come to the Viceroy Zihuatanejo. Warm regards from the whole Viceroy...

St. Louis
Reviewed 16 February 2017

My wife and I spent 4 delightful nights at the Viceroy Zihuatanejo in early February. This was our 3rd visit to the property, the previous one being more than 10 year ago when it was still Villa del Sol. While maintaining the best of the feel of the "old days", the Viceroy managements delivers an experience in many ways better...

 Report
Helpful?
1Thank CHCA
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear CHCA, thank you for your comments on Tripadvisor, we are glad that you have had a wonderful stay and that we were able to exceed your already high expectations. Thank you for being such a loyal customer, we hope to be able to welcome you back in the near future!

Portland, Maine
Reviewed 13 February 2017

We just returned from a 2 night stay at this lovely property, and loved it! Nice size room, comfortable bed, quiet, nice patio. Gorgeous beach with warm water and beautiful sunsets. Tables set up for eating lunch on the beach. The staff were completely helpful, accommodating and gracious. On our first morning at breakfast, our waiter Alfredo found out that...

 Report
Helpful?
Thank bpeisne1
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear bpeisne1, thank you for your comments on Tripadvisor; we are gald that you have had a nice stay with us and that you felt that our employees are very accommodating. We hope to be able to welcome you back soon to our little Paradise on Playa La Ropa...

Green Oaks, Illinois
Reviewed 11 February 2017 via mobile

We recently stayed at this property for a week. As usual the weather in Zihuatanejo was perfect every day so couple that with a perfect location and a lovely resort and you have the recipe for an excellent vacation. My husband and I are seasoned travelers and visit Mexico two to three times a year. We usually stay in 4...

 Report
Helpful?
Thank annincardona
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear annincardona, thank you very much for your detailed review. We are very glad that you have had a wonderful stay with us on Playa La Ropa at the Viceroy. Rest assured that we do take your constructive criticism very serious and that we will start working on some solutions for your recommendations. We certainly hope that you will be...

San Francisco, California
Reviewed 8 February 2017

Great hotel with good service. Wonderful beach. My best Mexico vacation ever. Felt like paradise! Comfortable rooms, clean and quiet. We loved the La Marea restaurant better than La Villa. Great happy hour everyday. Take a taxi from the airport not arranged by the hotel, which was ridiculously expensive.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Hanna E
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Hanna E, thank you for your nice review, I apprecviate that you have had a wonderful stay with us and we hope that you will decide to return very soon.

Reviewed 7 February 2017 via mobile

Just returned from 5 days at the Viceroy with a large group of friends. The hotel was beautiful and simple although a bit of updating could push it to 5 stars. The hotel is very quiet and simple. Large rooms with beautiful views, all the basics you need. Would have been nice to have a kettle in the rooms to...

 Report
Helpful?
Thank prosurftravel
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear prosurftravel, thank you very much for sharing your thoughts with the tripadvisor community. It was a true pleasure hosting you and your friends here on property and we certainy hope that you will return back soon to continue one of the most secret surf destinations in Latin America.

Washington
Reviewed 7 February 2017

This was our second stay at this property and we loved it just as much the second time around. We had a second floor suite, with a king size bed, separate sitting room, sunny and open bathroom, and balcony with plunge pool. It was a very quiet and private location. The beach service is outstanding - comfortable lounge chairs, plentiful,...

 Report
Helpful?
Thank bernadette972015
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear bernadette972015, it was a pleasure having you with us here on Playa La Ropa. Thank you very much for your evaluation and you comments which are appreciated. We hope that you will find some time to return to our 'Little Paradise' in the near future...

Chelan
Reviewed 5 February 2017 via mobile

We were just at the Viceroy 2 weeks ago. We stayed for 10 days in BS1 and it was glorious! Great service and food. We felt very spoiled all week. Our favorite waitperson on the beach is Eddiberto. He absolutely made our trip; always anticipating our every need. He's just the hardest working guy and always with a big smile....

 Report
Helpful?
Thank Sherry F
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Sherry F, thank you for your time in writing this review, we very much appreciate you as return guest and are looking forward to having you back soon!

Del Mar, California
Reviewed 29 January 2017

We had an absolutely amazing vacation at the Viceroy for our 23rd wedding anniversary. We booked a Beach Suite room (BS4) for 4 days and we stayed 3 days at Tentaciones at the start of our trip. This is a wonderful combination of accommodations. Hugo, at the Viceroy, went out of his way to help us with the selection of...

 Report
Helpful?
1Thank DelMarGirl2014
Martin K, Director General at Viceroy Zihuatanejo, responded to this review

Dear DelMarGirl2014, thank you very much for your lengthy review, I believe that you did describe the feel of the property and the destination of Playa La Ropa as a whole very well. I am glad that you did enjoy Zihuatanejo to the fullest; we are looking forward to your return later on in the year. Thank you for your...

1,097 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (766)
Viewed
Room/Suite (167)
Viewed
Pool/Beach Area (157)
Viewed
View from Room (23)
Viewed
Bathroom (3)
Viewed
Dining (94)
Viewed
Hotel & Grounds (62)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (258)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Adults-only Pool (8)
Viewed
Amenities (81)
Viewed
Beach (21)
Viewed
Deluxe Room (46)
Viewed
Lagoon Suite (49)
Viewed
Main Pool (18)
Viewed
Dining (35)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (7)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zihuatanejo hotels
0.6 km away
La Casa Que Canta
La Casa Que Canta
#2 of 80 in Zihuatanejo
534 reviews
1.1 km away
Aura del Mar Hotel
Aura del Mar Hotel
#1 of 80 in Zihuatanejo
529 reviews
10.1 km away
Capella Ixtapa
Capella Ixtapa
#5 of 22 in Ixtapa
650 reviews
Show Prices
Show Prices
Show Prices
10.2 km away
Las Palmas Beachfront Villas
Las Palmas Beachfront Villas
#13 of 80 in Zihuatanejo
351 reviews
0.5 km away
Embarc Zihuatanejo
Embarc Zihuatanejo
#7 of 80 in Zihuatanejo
497 reviews
0.9 km away
Hotel Irma
Hotel Irma
#9 of 80 in Zihuatanejo
420 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
La Marea
La Marea
Cuisines: Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40895, Mexico (Formerly The Tides Zihuatanejo)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: RM1,052 - RM3,337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Despegar.com, Cancelon and HotelQuickly so you can book your Viceroy Zihuatanejo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#3 On the Beach Hotel in Zihuatanejo
#3 Top resorts Hotel in Zihuatanejo
#4 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Viceroy Zihuatanejo staff and other travellers.
71 questions
Ask a question

See all questions (71)

Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“BS 10 Awesome but Over bar. The waves are SO loud you didn't hear anything and they close at 11 and we didn't hear a peep.”
Cburdett, 11 Apr 2017 | Read review
“You really can't go wrong with any of the suites. They are all beautiful and spacious.”
374heidiz, 10 Apr 2017 | Read review
“Perhaps up grade to an ocean front room for a special occasion”
epdeitr, 11 Mar 2017 | Read review
“I enjoyed the lagoon suite. The beach views rooms (esp ones upstairs) looked very nice as well.”
TexasSunrise, 27 Feb 2017 | Read review
“LS15 was quite”
spiritwalkerperez, 27 Feb 2017 | Read review
5 of 5