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Hotel Irma

Adelita s/n, Playa la Madera, Zihuatanejo 40880, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Playa la Ropa
    1.2 km
  • 3 star hotel
  • Pool
Reviewed 5 days ago
Staff are over the top
Back for a second year for 2 weeks. The staff really go over the... more
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367 Reviews from our TripAdvisor Community

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Showing 302: English reviews
vancouver
Reviewed 5 days ago NEW

Back for a second year for 2 weeks. The staff really go over the top. An example. We wanted to bring a fishing rod and skim board of my young son. But Air Canada wanted $100 each way, which is a little excessive. So we decided that we would rather give someone in Zihautanejo some money for the use of...

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Helpful?
Thank jimbo45678
Minnesota
Reviewed 6 days ago NEW

We stayed at Hotel Irma on January 1-8. The hotel was very clean, the wait staff was fantastic, and the food in the restaurant was good. The hotel sits in the middle of a steep hill and there are steps everywhere. There were about 80 steps from the hotel down to the beach and we were also in room 605...

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1Thank timetovacation45
Boston, Massachusetts
Reviewed 1 week ago

The staff is friendly and helpful. Jaime, Issac, Jayda, Fredrico and Manuel were all people that greeted us by name, and people that we looked forward to seeing every day. The room was always kept clean and Hotel Irma itself has beautiful plantings, a gorgeous infinity pool and a magnificent view of Playa Madeira. This was my seventh visit, but...

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Thank baroconn
Crystal, Minnesota
Reviewed 1 week ago

We have been staying at Hotel Irma since 2004. We try and get there every year. We love the location, the view from the hotel pool area, the wonderful staff, the cleanliness of the hotel, and it is mostly adults. Hotel Irma is 'home' to us. We have met so many wonderful people that also make Irma their home and...

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1Thank Kathy P
Reviewed 1 week ago

Great location and price. Views are amazing. Excellent service. Rooms are not luxurious. Very, very basic. Great value if you are on a budget. You an walk anywhere for there. Pool is great. Only issue is the rooms are not too comfortable or private.

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2Thank Jason B
Claudia n, Gerente at Hotel Irma, responded to this review

Appreciable guest: Thank you for sharing your experience and time in completing this questionnaire. Of course we will take your comments into account. We hope to see you soon and exceed your expectations. Best regards, Yara Cadena General Manager,

Miramichi, Canada
Reviewed 3 weeks ago

My father (68 yrs old) and I (40 yrs old) stayed at Hotel Irma from Dec. 24-31, 2016 and had a good stay overall. Excellent location close to everything. You can walk everywhere. You are right at La Madera beach and only a few minutes from downtown Zihua. It's only a short walk to Playa La Ropa too. Keep in...

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2Thank aalcorn
Claudia n, Gerente at Hotel Irma, responded to this review

Appreciable guest: We're sorry to have bothered to give you a room on the sixth floor. On many occasions the guest booked beforehand and requested us rooms or special requirements such as assigning on a ground floor or near the pool, etc. We are making changes in our menu so you notice the difference in food and drinks. Unfortunately the...

Corcoran, Minnesota
Reviewed 3 weeks ago

My wife and I just took our four kids to Zihautanejo and stayed at Hotel Irma for Christmas. The hotel was clean, the staff was awesome, and the view was excellent. The hotel location was perfect. Just a quick walk down the steps to the beach or a 5 minute walk down the street to several great restaurants with both...

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Helpful?
Thank David S
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Mr. David: Thank you for the time and for sharing your stay in Zihuatanejo, for us it is very comfortable for our guests to come back again and again to the Hotel Irma, and do what we like, serve you as you deserve. Sincerely, Yara Cadena General Manager.

Portland, Or
Reviewed 3 weeks ago

In Zihuatanejo, the Hotel Irma was a great oasis of views, pools and beaches. My room was 27,. on the second floor and was clean, quiet and had a fine view. The staff was helpful, especially the general manager. I will return.

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2Thank taoofken
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Guest: Thanks for taking the time to share your experience and your kind comments, we always make our distinguished guests feel at home. We hope to see you soon. Sincerely, Yara Cadena General Manager

Reviewed 5 weeks ago via mobile

Very nice, casual hotel. Lovely pool, nice view room. Beginning of trip was exceptionally nice, but later, when schools let out, the pool was crowded and few restrictions put on large families. Drinks are weak, food ok, staff is excellent, as is the location. I would go again, but beware of holiday time.

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1Thank Claudia L
Claudia n, Gerente at Hotel Irma, responded to this review

Dear guest: We appreciate your time in letting us know your comments and experience, regarding the drinks of course we will take action on this matter. We hope to see you soon to make them feel at home and let you know that we work harder than ever to make your next stay better than the previous one. Cordially, Yara...

Denver, Colorado
Reviewed 19 December 2016

Hotel Irma is a good hotel, very clean, and the staff is so wonderfully friendly. Everyone finds time to say hello and have a good conversation. We had excellent service and staff remembered us from a few years ago.

Review collected in partnership with this hotel
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1Thank Josephine T
Claudia n, Gerente at Hotel Irma, responded to this review

Thank you for the time to share your experience and your kind comments, at Hotel Irma we have present to each one of our guests, who help us to be better and to give them the service they deserve. We hope to see you soon. Happy New Year 2017. Best regards, Yara Cadena General Manager.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Hotel Irma

Address: Adelita s/n, Playa la Madera, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: RM227 - RM498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Irma 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Irma Hotel Zihuatanejo
Hotel Irma Zihuatanejo
Irma Hotel Mexico
Hotel Style:
#6 Best Value Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#13 Family Hotel in Zihuatanejo
#19 Romantic Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Irma staff and other travellers.
17 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for an Oceanside view - the view of the bay is amazing!”
 of 5 bubbles T4700TEkathyp, 16 Jan 2017 | Read review
“1st, 2nd or 3rd floors are great.”
 of 5 bubbles W6560NKdavids, 1 Jan 2017 | Read review
“The upper floors have the balconies and views but there are a few stairs. Lower floors have great pool access. I liked #27 with a king bed”
 of 5 bubbles taoofken, 29 Dec 2016 | Read review
“get ocean view”
 of 5 bubbles tedb16, 11 Dec 2016 | Read review
“Beds a little hard.”
 of 5 bubbles CMOE65, 7 Dec 2016 | Read review
5 of 5