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Hotel Irma

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Hotel Irma
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379 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Pleasant Hill, Iowa
Reviewed 4 weeks ago

As usual, the staff at Irma was wonderful! If you can get the included breakfast, it's a deal, but the menu needs to be updated. The hotel and pools are very clean, but more lounge chairs and umbrellas should be added, perhaps on the hot tub deck. (Seeing a woman lying on the concrete only reinforced this for us.) It...

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Helpful?
Thank efrogs
Claudia n, Gerente at Hotel Irma, responded to this review

Dear guest: Thank you for your feedback and comments, which we take into account to provide you with a better service and serve you as you deserve. We are making changes already with the purchase of new bedlinens for the pool area. The Hotel Irma team awaits you in this great Paradise very soon. Best regards. Yara Cadena General Manager.

Normal, Illinois
Reviewed 4 weeks ago

We stayed at Hotel Irma 3 years ago, for the first time. We only stayed for 1 night, as we were meeting family at a different condo. However, the staff, restaurant, and view were so awesome that last year we ditched the condo and stayed at Hotel Irma for the week! And we are staying again this year. We have...

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Thank shell19632017
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Guest Shell19632017: For the Irma Hotel it is very satisfying to have exceeded your expectations, we always work as a team to make you feel at home. We will be waiting for your next stay to exceed the previous one. Best regards. Yara Cadena General Manager.

vancouver
Reviewed 5 weeks ago

Back for a second year for 2 weeks. The staff really go over the top. An example. We wanted to bring a fishing rod and skim board of my young son. But Air Canada wanted $100 each way, which is a little excessive. So we decided that we would rather give someone in Zihautanejo some money for the use of...

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Thank jimbo45678
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Jimbo45678: The staff at Hotel Irma appreciate your kind comments, Erica says it was a pleasure help. We look forward to seeing you in this great paradise. Best regards, Yara Cadena General Manager.

Minnesota
Reviewed 19 January 2017

We stayed at Hotel Irma on January 1-8. The hotel was very clean, the wait staff was fantastic, and the food in the restaurant was good. The hotel sits in the middle of a steep hill and there are steps everywhere. There were about 80 steps from the hotel down to the beach and we were also in room 605...

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1Thank timetovacation45
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Guest: Thank you for the time spent sharing your experience and your comments on your trip to Zihuatanejo and Hotel Irma. Let me inform you that we are making restaurant and pool area changes, with the purchase of new bedlinens and chairs for the terraces. We hope to see you soon and exceed your expectations on your next visit....

Boston, Massachusetts
Reviewed 18 January 2017

The staff is friendly and helpful. Jaime, Issac, Jayda, Fredrico and Manuel were all people that greeted us by name, and people that we looked forward to seeing every day. The room was always kept clean and Hotel Irma itself has beautiful plantings, a gorgeous infinity pool and a magnificent view of Playa Madeira. This was my seventh visit, but...

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Thank baroconn
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Guest: Thank you very much for your nice comments, which we will extend to all our staff. We always try to exceed your expectations in what we do best, serve you. We look forward to seeing you soon in this great paradise. Best Regards, Yara Cadena General Manager

Crystal, Minnesota
Reviewed 16 January 2017

We have been staying at Hotel Irma since 2004. We try and get there every year. We love the location, the view from the hotel pool area, the wonderful staff, the cleanliness of the hotel, and it is mostly adults. Hotel Irma is 'home' to us. We have met so many wonderful people that also make Irma their home and...

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1Thank Kathy P
Claudia n, Gerente at Hotel Irma, responded to this review

Thank you very much for your pleasant comments, which we will extend to all our staff. Due to the construction of the hotel at the top, we can also offer rooms in low floors, as long as our occupation allows us. As far as coffee is concerned, we made changes that we hope you will notice on your next visit....

Reviewed 12 January 2017

Great location and price. Views are amazing. Excellent service. Rooms are not luxurious. Very, very basic. Great value if you are on a budget. You an walk anywhere for there. Pool is great. Only issue is the rooms are not too comfortable or private.

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2Thank Jason B
Claudia n, Gerente at Hotel Irma, responded to this review

Appreciable guest: Thank you for sharing your experience and time in completing this questionnaire. Of course we will take your comments into account. We hope to see you soon and exceed your expectations. Best regards, Yara Cadena General Manager,

Miramichi, Canada
Reviewed 2 January 2017

My father (68 yrs old) and I (40 yrs old) stayed at Hotel Irma from Dec. 24-31, 2016 and had a good stay overall. Excellent location close to everything. You can walk everywhere. You are right at La Madera beach and only a few minutes from downtown Zihua. It's only a short walk to Playa La Ropa too. Keep in...

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2Thank aalcorn
Claudia n, Gerente at Hotel Irma, responded to this review

Appreciable guest: We're sorry to have bothered to give you a room on the sixth floor. On many occasions the guest booked beforehand and requested us rooms or special requirements such as assigning on a ground floor or near the pool, etc. We are making changes in our menu so you notice the difference in food and drinks. Unfortunately the...

Corcoran, Minnesota
Reviewed 1 January 2017

My wife and I just took our four kids to Zihautanejo and stayed at Hotel Irma for Christmas. The hotel was clean, the staff was awesome, and the view was excellent. The hotel location was perfect. Just a quick walk down the steps to the beach or a 5 minute walk down the street to several great restaurants with both...

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Helpful?
Thank David S
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Mr. David: Thank you for the time and for sharing your stay in Zihuatanejo, for us it is very comfortable for our guests to come back again and again to the Hotel Irma, and do what we like, serve you as you deserve. Sincerely, Yara Cadena General Manager.

Portland, Or
Reviewed 29 December 2016

In Zihuatanejo, the Hotel Irma was a great oasis of views, pools and beaches. My room was 27,. on the second floor and was clean, quiet and had a fine view. The staff was helpful, especially the general manager. I will return.

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2Thank taoofken
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Guest: Thanks for taking the time to share your experience and your kind comments, we always make our distinguished guests feel at home. We hope to see you soon. Sincerely, Yara Cadena General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Hotel Irma

Address: Adelita s/n, Playa la Madera, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: RM232 - RM460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Irma 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Irma Hotel Zihuatanejo
Hotel Irma Zihuatanejo
Irma Hotel Mexico
Hotel Style:
#3 Best Value Hotel in Zihuatanejo
#7 On the Beach Hotel in Zihuatanejo
#13 Family Hotel in Zihuatanejo
#19 Romantic Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Irma staff and other travellers.
21 questions
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Questions? Get answers from Hotel Irma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is 66 stair steps from lobby.”
 of 5 bubbles , 20 Feb 2017 | Read review
“607 if you don't mind stairs has a great view.”
 of 5 bubbles lloydm548, 9 Feb 2017 | Read review
“Book early to have an ocean view”
 of 5 bubbles jackiecasavant, 1 Feb 2017 | Read review
“Ocean view!”
 of 5 bubbles bruceklein, 29 Jan 2017 | Read review
“If you want a king sized bed instead of two full sized beds, book early.”
 of 5 bubbles Kerry_Seghers, 29 Jan 2017 | Read review
5 of 5