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Hotel ZihuaCaracol

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45 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Ottawa, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 February 2016

im staying at this hotel for 5 days...its very basic...no wows to be said.would nt pay more than 50$ a night.the hotel is old..the rooms are clean ,the staff is pleasant, no need to worry about things disapearing.no fridge,no water,no blowdriers. would pay a little more and stay at the miramar right next door.

Helpful?
3 Thank aline14
Level Contributor
5 reviews
Reviewed 31 January 2016

Lovely traditional hotel; rooms are basic with two double beds, shower, A/C, shelves for clothes, small TV (not used) and not much else. There is a large, common sitting area outside each room, beneath the overhanging terrace roof. Breakfast is served in the restaurant onsite, menu is Mexican style, tasty food, good coffee and OJ. The hotel is about 100... More 

Helpful?
Thank Priscilla E
Nelson, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 March 2015

A quiet and safe hotel in a very quiet and safe area!! This is our 6th time staying at Caracol or the sister hotel Sun and Moon across the street. It really does feel like a home away from home. From the greeting at the front desk from Elizabeth and Carlos to the welcome of Bernard, Cesar and Perla, we... More 

Helpful?
1 Thank Belugas12
Winnipeg,Manitoba
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 March 2015

The wifi was chaotic at best. Some deices worked on the passwords and some you had to sit by the reception desk to get service. The daytime restaurant was very pleasant with a good mexican menu. Food was good. The evening restaurant or terrace was not run well at all. No supplies on hand and an unsettling attitude.Very nice pool... More 

Helpful?
Thank Canamigo
Victoria, Canada
1 review
Reviewed 4 March 2015

My husband and I booked a last minute holiday to Zihua in February and were so pleased with our hotel choice. The staff were fantastic! They were friendly, helpful and took such great care of us. The hotel is simple, clean (with daily maid service) and has a nice pool. Our stay included a hearty and tasty breakfast. We had... More 

Helpful?
Thank Catherine S
Acapulco, Mexico
Level Contributor
182 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 21 February 2015

12 of us spent the last 4 days at this Hotel. We made reservations weeks in advance. We did ask them to order several cases of Sol beer we would be pay for them on arrival...They did not fill the request . THE GOOD. Our maid was very courteous kept our room clean and fresh, the luggage person was always... More 

Helpful?
Thank AcaSusie
Metro Minneapolis-Saint Paul, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 February 2015

Great staff. Loved the big breakfasts with fresh orange juice and fruit. The hotel is scrubbed until it shines every day. Nice pool, great, safe neighborhood. We walked everywhere and did yoga across the street each morning.

Helpful?
Thank 17lulu
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 February 2015 via mobile

Clean but plain. Staff was excellent - say hi to Juan for us. Took a long time to get hot water, but let the shower run for awhile and it gets warm. Area was safe. We walked back ever night along the beach from the main square area to our hotel. Perfectly safe. Area felt very local and ethnic -... More 

Helpful?
Thank Nora R
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 February 2015 via mobile

We have found this town the best!!! Easy to get around! Friendly! I know all Mexico is but really here nearly everyone had a smile. The shaded and wide sidewalks are the best. The fish market. The walking path around the bay. It is like a big Mayberry. Man I live this town. I thought Huatulco rocked but Zihuatanejo had... More 

Helpful?
Thank RobertaYRoberto
Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2015

If you are looking to stay near the beach, like to walk around town and enjoy great service and a friendly atmosphere, this is the place to stay. Reasonably priced, fabulous staff, excellent food and beverages, and a great sunset view on the roof top bar, make this an amazing place to stay. The staff are very friendly and helpful,... More 

Helpful?
1 Thank PatTegart

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel ZihuaCaracol is located over the beach La Madera amidst other hotels and restaurants. One hundred yards from the beach and a ten minute walk into quaint Zihuatanejo; this is an ideal spot for your vacation in our area. The Hotel ZihuaCaracol is a beautiful pink Mexican colonial inn with three stories of guest rooms. We have a lovely swimming pool in our courtyard, a spacious restaurant and a terrace restaurant for evening dining under the stars. We also have meeting space for private weddings or other affairs. Our entire staff is trained to care for your complete experience and was selected for their gracious and friendly demeanor. ... more   less 

Additional Information about Hotel ZihuaCaracol

Address: Playa de La Madera Calle Adelitas 10, Zihuatanejo 40880, Mexico (Formerly Posada Caracol)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: RM196 - RM460 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel ZihuaCaracol 2.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#24 On the Beach Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ZihuaCaracol staff and other travellers.
3 questions
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Questions? Get answers from Hotel ZihuaCaracol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We booked a Superior room, on 3rd floor, view of sea and pool below.”
 of 5 bubbles priscillae263, 30 Jan 2016 | Read review
“If you don't like A.C. you are out of luck as the rooms do not have ceiling fans”
 of 5 bubbles Canamigo, 4 Mar 2015 | Read review
“Stay out of this hotel. If you must stay here select 1st or 2nd flr, check air conditioning remote and of course bring your own Cold Beer and bottle water ...”
 of 5 bubbles AcaSusie, 21 Feb 2015 | Read review
“Bribe the Owner”
 of 5 bubbles raifer, 7 Jan 2015 | Read review
“Top floor rooms have the best view; Restaurant is on the second floor.”
 of 5 bubbles pjreastoregon, 7 Dec 2013 | Read review
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