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See all 59 hotels in Cuernavaca

Cuernavaca Racquet Club

193 reviews
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Traveller (65)
Room & Suite (29)
Dining (12)
Overview
  • Excellent30%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“easy access”(2 reviews)
“front desk”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (193)Write a Review
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All reviewseasy accessbeautiful groundsfront desksuiteamenities
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1 - 5 of 23 reviews
Reviewed 2 weeks ago

We visited Cuernavaca from June 2nd to the 9th, 2017. We stayed at the Racquet club cuernavaca for 3 days. The first day we were placed in a room without a/c, I contacted the manager on duty and he admitted to his mistake and moved...More

Thank lreyna1081
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 2 weeks ago

Good morning; Thank you for your visit and preferenace, we hope you can give us the oportunity to attend you the next future, Regards,

Reviewed 1 June 2017 via mobile

The racquet club is a tennis club / restaurant / conference centre / hotel. We stayed a couple of nights and the rooms were OK, but lacked amenities like water bottle or coffee refills. The grounds are beautiful and offer a relaxing oasis in Mexico's...More

Thank Bajuga
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 2 June 2017

Hello! Thank your for your visit and coments, we will work to imporve the hotel service and amenities . We hope to see you in the next future, Regards,

Reviewed 14 May 2017 via mobile

I was there for a week for business. The hotel is a little old but relatively ok maintained. Some rooms are not equipped with air conditioner and I happened to get one of these rooms. Pls check if you are there during summer.

Thank Constance L
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 15 May 2017

Dear Constance: Thank you for your visit and comments regardig this hotel, we will be glad to received you in the next future, Regards,

Reviewed 13 February 2017 via mobile

The place continues to be very nice, specially the gardens and the heated pool. Service is warm and welcoming. The rooms are a mess. Old furniture, noisy and with terrible decor. It needs an urgent upgrade. The restaurant is good in general.

Thank MTorre
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 13 February 2017

Dear Guest: Thank you for your coments, we will work in the points you recomended and we hope to see you in the next future, Regards,

Reviewed 5 January 2017 via mobile

This hotel is beautiful and well guarded by security. However, the service is lousy at the restaurant! My family waited almost 20 minutes before anyone took our order, than the food took almost an hour and it was not that good!! Also, The beds are...More

Thank Raquel B
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 6 January 2017

Dear Guest: Thank you to take a time to share us your opinion above your last stay with us, we will work in the points to improve. We hope you can give us the oportunity to attend you in the next future. Regards,

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Traveller (65)
Room & Suite (29)
Dining (12)
Pool & Beach (6)
Hotel & Grounds (61)
Family and Play Areas (5)
Business Centre & Event Rooms (5)
Bathroom (2)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Details
Price range
US$50 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Cuernavaca
#6 Luxury Hotel in Cuernavaca
#7 Spa Hotel in Cuernavaca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$50 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Cuernavaca
#6 Luxury Hotel in Cuernavaca
#7 Spa Hotel in Cuernavaca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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