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I was in the hotel this morning for breakfast with some friends. The place is beautifull, I keep remembering how pretty it is everytime I visit it. The weather was delicious and so was the food. The staff was friendly a little slow but overall...More
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 23 December 2017
Thank you for your visit and comments, we are glad you enjoy your stay with us.
We hope to see you in the next future
We visited Cuernavaca from June 2nd to the 9th, 2017. We stayed at the Racquet club cuernavaca for 3 days. The first day we were placed in a room without a/c, I contacted the manager on duty and he admitted to his mistake and moved...More
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 25 November 2017
Thank you for your visit and preferenace, we hope you can give us the oportunity to attend you the next future,
The racquet club is a tennis club / restaurant / conference centre / hotel. We stayed a couple of nights and the rooms were OK, but lacked amenities like water bottle or coffee refills. The grounds are beautiful and offer a relaxing oasis in Mexico's...More
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 2 June 2017
Thank your for your visit and coments, we will work to imporve the hotel service and amenities .
We hope to see you in the next future,
I was there for a week for business. The hotel is a little old but relatively ok maintained. Some rooms are not equipped with air conditioner and I happened to get one of these rooms. Pls check if you are there during summer.
Thank Constance L
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 15 May 2017
Thank you for your visit and comments regardig this hotel, we will be glad to received you in the next future,
The place continues to be very nice, specially the gardens and the heated pool. Service is warm and welcoming. The rooms are a mess. Old furniture, noisy and with terrible decor. It needs an urgent upgrade. The restaurant is good in general.
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 13 February 2017
Thank you for your coments, we will work in the points you recomended and we hope to see you in the next future,