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Fenix Hotel

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111 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 25 April 2015 via mobile

Biggest complaint, air conditioner didn't work. That aside, the location is perfect, close to the plaza, and close to great food, I recommend the chicken and pork posole at La Chata, excellent and served piping hot!!

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Helpful?
Thank Leah V
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Leah: Agradecemos sus comentarios sobre hotel Fenix Guadalajara. Que bueno que le gusto nuestro servicio. Estamos en proceso de...

White Rock, Canada
Reviewed 5 March 2015

It was a few years back, so I'll be briefer (than usual for me) Only stayed one weekend ... drove up from Puerto Vallarta on a Friday night, back on Sunday. BUILDING, EQUIPMENT, FURNISHINGS Its old. Its well maintained in its oldness. If you want new then don't even consider this place. The French Quarter of New Orleans is new...

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Helpful?
Thank BrianInLadner
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Brian: Agradecemos sus comentarios sobre el hotel. Efectivamente es un edificio historico que data de 1912. Con una...

San Diego, California
Reviewed 5 February 2015

First time staying there. Location is convenient, and close to several attractions. Hotel need some improvements, like air conditioning. We have to call for a hair blow dryer, as it was not available in the room. No iron either. Price per night was affordable. Room was cleaned daily

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Helpful?
Thank William C
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Will: Agradecemos sus comentarios en Trip Advisor. Es un gusto conocer que le gustaron nuestras instalaciones y ubicacion. Estamos...

Chapala, Mexico
Reviewed 25 September 2014

Quite a disappointment. First room given not truly ready for guests with no towels in room, nor working air conditioner, toilet or shower. We moved to a second room on same floor, strong chemical smell on bedding, missing light bulbs, lamps with bare wires in place of plug ins and ineffective air conditioner. The hotel was clean and from lobby...

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Helpful?
1Thank Karen S
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Karen: Agradecemos sus comentarios ya que son area de oportunidad para mejorar. Le comentamos que hay nueva administracion. Asi...

Reviewed 3 May 2014 via mobile

The Fenix has been an Ok place to stay. We have been here for three nights. The first night we sweated all night long because the air conditioning was not working. The next day I woke up early and told the manager we were moving to another hotel. I mean we had our bags packed, walking out the door- lo...

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1Thank Valdezmark
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

EstimadoSr. Valdez: Agradecemos sus comentarios sobre HOTEL FENIX. Que bueno que le gusto nuestra ubicacion y tradicion del hotel. Asi...

Beaverton, Oregon
Reviewed 28 March 2014

The location is outstanding if you want to be in the historic district. It is only a few blocks from the main squares and there are good restaurants nearby such as La Chata which is only a half a block away. Staff was very helpful. The two people I spoke to at the front desk at check-in and check-out spoke...

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2Thank danadian
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix Guadalajara. Que bueno que le gusto nuestra ubicacion y atencion del personal....

Wynyard, Canada
Reviewed 2 March 2014

the room was quite large, but the tv was old and only got 2 English channels. the room was very noisy from street traffic below. the shower was great, almost blew me right out of the bath' the concierge was quite helpful

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1Thank timthoen
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix Guadalajara. Siempre es gratificante saber que le gusto nuestra ubicacion y atencion...

Silver Spring, Maryland
Reviewed 19 February 2014

I always stay at this hotel for years , until I started To hear noises in bathroom, and lights would go off, like some one pull the card out, kids voices, on hallways, and if you ask the personnel they, will tell, you, nothin, find out hotel history

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2Thank Melvin67
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Melvin. Agradecemos sus comentarios sobre Hotel Fenix. Asi como su fidelidad durante años. No es bueno saber que...

Harris, Sk
Reviewed 16 December 2013

The rooms very clean, staff very attentive and breakfast buffet had great variety. The hotel is located in the heart of the city very close to many attractions, shopping, banks and restaurants. I would recommend this hotel to family and friends.

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1Thank Holly G
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix Guadalajara. Siempre es gratificante conocer que le gusto nuestra ubicacion, servicio y...

Corpus Christi, Texas
Reviewed 7 November 2013

Back in the 80s when I was traveling on a budget and stayed at the Universo a few blocks away, I would go into the lobby of the Fenix to see what a deluxe hotel looked like, and the moment I saw their prices I realized that it was way out of my range. I had a hankering to stay...

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Helpful?
2Thank jmmartin93
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix ya que siempre son una area de oportunidad de mejora. Deseamos hacerle...

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Fenix Hotel

Address: Avenida Corona 160 | Centro Historico, Guadalajara 44100, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: RM183 - RM290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fenix Hotel 3*
Number of rooms: 261
Reservation Options:
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Also Known As:
Fenix Hotel Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Hotel staff and other travellers.
3 questions
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Questions? Get answers from Fenix Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a great view of the centre area of the city”
 of 5 bubbles 745lauraem, 7 Nov 2016 | Read review
“avoid this place at all cost”
 of 5 bubbles 723fabim, 13 Jan 2016 | Read review
“Try to pick a room near the elevator for a decent wi fi”
 of 5 bubbles realworldtraveller, 9 Sep 2015 | Read review
“The hotel itself was clean but was definitely a budget hotel”
 of 5 bubbles CanadianSuzyQ, 10 Apr 2012 | Read review
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