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The Westin Guadalajara

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450 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Saint Louis, Missouri
Reviewed 22 March 2015

The hotel and staff creates an overall outstanding experience! The hotel rooms and common areas are beautiful; rooms are exceptionally well designed and comfortable. Wifi is fast and easy to sign-on using your phone, tablet, or laptop. The food is excellent and the staff is extremely attentive.

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Helpful?
Thank John W
Sao Paulo, SP
Reviewed 15 March 2015

Complete hotel... Good service, exceptional food and employees very attentive! Rooms are very comfortable and the bed are king size and very comfortable! Quiet rooms and complete breakfast!! Location is the unique negative point

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Helpful?
Thank Eduardo284
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Eduardo284, Thank you for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are delighted to hear that you enjoyed your room and our food at our restaurant Grill & Vine. We hope to welcome you back very soon. Be well, Manuel Dieguez R. General Manager

Memphis, Tennessee
Reviewed 15 March 2015

The hotel is well maintained, clean and check in was relatively quick. Wi-Fi internet is NOT included in the room, which is a sin these days. Neither is breakfast, but you get a lot out of the buffet. Excellent quality. It is quiet and well located. I would stay there again if I were to go back to Guadalajara on...

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1Thank Cannuck1964
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Cannuck1964, Thank you for taking time to share with us your experiences about your recent stay at our property. We really appreciate hearing from you, and that you enjoyed our installations. We hope we can be at your service in the near future for your next business stay. Sincerely, Manuel Dieguez R. General Manager

Atlanta, Georgia
Reviewed 13 March 2015

Just spent 3 nights here while attending a trade show. the pluses - good quiet rooms (I was on the 14th floor which helps), very close to the Expo center, employees as all very good. The negatives - location for anything other than the expo center is a cab or Uber ride, the breakfast is not what you would expect...

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1Thank ANP123
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear ANP123, Thank you very much for your valued comments about your recent stay at The Westin Guadalajara. We are very sorry for the inconveniences; we will be working on our opportunity areas so that our guests are able to enjoy a renovating experience. Kind regards, Manuel Dieguez R. General Manager

Dallas
Reviewed 10 March 2015

very nice all around! great service! the high floors and SPG floors are great! bar area very cool! across the street of convention center, will definitely come back to Westin Guadalajara for business and other events at the Convention center!

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Thank VAICSA
Reviewed 7 March 2015 via mobile

I just confirm maybe the best hotel in Guadalajara. At least big brand type. View is magnificent, neighborhood is one of the best in town. Highly recommended for Holiday and business trip. Everything is near, specifically Expo Guadalajara

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Thank Julio S
Dallas, Texas
Reviewed 1 March 2015

We visit Guadalajuara often and have tried a variety of different B&B, hotels, boutique hotels, etc. This hotel is always great. The have a great pet policy and the staff is super helpful. Its close to almost everything. More of a business hotel. Wish they had pool or Jacuzzi (hint hint) Highly recommend.

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Thank keith k
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear keith K, Thank you very much for your valued comments about your recent stay at The Westin Guadalajara. We hope to welcome you back very soon! Kind regards, Manuel Dieguez R. General Manager

Reviewed 26 February 2015 via mobile

You don t stay in Westin to get a Mexican experience in Guadalajara however the Westin is a well managed and very conveniently located property in the city. Rooms are very practical and clean and service is friendly discrete efficient and professional. A good option if you are in a business trip and want a good accommodation with large and...

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Helpful?
Thank Frederic V
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Frederic V, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are glad to hear that you enjoyed your room and our Business Center. We hope to have you back very soon. Kind regards, Manuel Dieguez R. General Manager

Rosario
Reviewed 21 February 2015 via mobile

The Westin is a very nice and modern hotel right next to the Convention Center. The rooms are really comfortable (though nothing fancy), and the staff as in all of Mexico is extremely friendly. In my case I was not going to any convention so I found the location inconvenient. But other than that I really enjoyed my stay here.

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Thank Capodicapi2
Mexico City, Mexico
Reviewed 18 February 2015

I stay frequently at the Westin Guadalajara, and lately the hotel is coming down. It's a shame, it was for a long time my favorite stay in Guadalajara but apparently they are either saving on maintenance or have a lousy manager. This hotel does not have neither a heavenly bed nor a heavenly shower. The shower spills water all over...

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1Thank ROGALA1
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear ROGALA1, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are very sorry for the inconveniences, we will be working on our opportunity areas so that our guests are able to enjoy a renovating experience. Kind regards, Manuel Dieguez R. General Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: RM324 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • Avoid room 2002
  • Close to staff circulation that is doing their job to serve
  • The last floor is the staff hang out across the presidential suite
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
“Higher floors for a quieter experience.”
 of 5 bubbles Musqat, 6 Sep 2016 | Read review
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