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We focused more on the good reviews than the low scores. What a mistake. As other reviews tell you, do not be fooled by the lobby of this place. There is nothing charming about the rooms. They are OLD. The bed was too worn out,...More
We have a video showing the front desk receptionist giving a copy of our room key card to a guy who robbed us a few hours later. It was a carefully planned robbery. The thief pretended to be a newspaper reporter the day before and...More
Since the entrance the team is not prepared to handle large groups, we were part of a big competition team and the hotel staff couldn't handle the situation in several ways. check in was very slow and once we were taken to our room it...More
I was shocked to begin with when I saw how poorly maintained the room was to begin with... The light switch is half opened up with wire exposed. Lighting was not sufficient at all. I felt like I'm almost walking in the dark.
Thank Crystal W
Response from Gustavo A, Director Comercial at Hotel Gran Plaza & Convention CenterResponded 30 December 2016
We appreciate your comments that will help us take corrective action. We regret that your stay with us was not pleasant and we would appreciate a vote of confidence to return with us and so we can take care of you deserves
This place was very very noisy day 1 HORRIBLE no sleep lots of noise they gave me another room in the 3rd floor good for 2 nights on 3rd night it was horrible.. people slamming doors talking out loud running all over the hallway. Got...More
Thank M D
Response from Gustavo A, Director Comercial at Hotel Gran Plaza & Convention CenterResponded 4 January 2017
We regret your experience was not the best, we appreciate your comments and we will work to improve our service
US$52 - US$154 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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