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Mexico City Marriott Reforma Hotel

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965 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Reviewed 21 May 2016 via mobile

To walk through the lobby you can experience people having fun, socializing, enjoying themselves and generally it's an exciting time. All between the front door and front desk! The concierge lounge is an entire floor and is outstanding with attentive staff and wide open spaces to sit and relax. The room was nice - very clean and modern and well...

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Helpful?
Thank BKTraveler2013
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear BKTravelet2013: The time dedicated to share your experience of your last stay in Mexico City Marriott Reforma, is greatly appreciated. We would like to thank you for your very nice and motivating comments about our Executive Lounge, location and particularly learning that our staff deserved a positive mentions. Thank you again for your time and interest and we hope...

Bengaluru, India
Reviewed 20 May 2016 via mobile

Asusual Marriott built one of its trademark hotel in the central location of the city.love the place and Hotel. Staff were very courteous and friendly. Breakfast had good variety of Mexican and Continental options. Recommend rooms from 9th floor and above to have beautiful view of city and Reforma area.

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Helpful?
Thank Uma_Pamarthi
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Uma_Pamarthi: Your comfort is the main goal of our staff and it is our pleasure to know that we covered your expectations. Your comment in regard to our food is much appreciated. We are glad to know that you found our breakfast and rooms met your standards and expectations. Most importantly we thank you for most your praising comments...

Fort Collins, Colorado
Reviewed 18 May 2016

I have stayed at this hotel many times over the past 4 years. I have always been happy and satisfied. Rooms are clean, beds are comfortable, location is convenient, price is reasonable and staff are helpful. For Marriott elite members they offer a lounge on the 16th floor with food available all day. Fitness center is well equipped and if...

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Helpful?
Thank Mark B
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Mark B: As you know Marriott Hotels distinguishes from our competitors for its excellent service and we feel very happy to know that you recognize our effort and dedication to provide our guests with our best. Your positive comments are the reward to our continued efforts to provide top of the line service. Thank you for giving us the...

Santee, California
Reviewed 16 May 2016

Located across from the Mexico Stock Exchange and near the Angel of Independance. It is on the Zona Rosa side across from the Reforma district. It cost me about $4.50 Uber from the airport (30 mins in traffic). Everything about this hotel exceeded my expectations. The breakfast buffet (included in most packages) was amazing. Bottled water was extra at the...

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Helpful?
Thank polizzi82
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear polizzi82: Thank you very much for you positive comments in regard our hotel. Your opinion is very important to us, as we consider it a very valuable tool in our continuous search for improvement. We are always looking for opportunities to improve the quality of our services to secure your experience as our guest at Mexico City Marriott Reforma....

Omaha, Nebraska
Reviewed 15 May 2016

From the time we were welcomed by Fernando until our departure when Carlos arranged for our rental car to be brought directly to the hotel, our stay here was very good. Solid internet, excellent breakfast and dinner in the executive lounge, comfortable beds and quiet room (even if a bit small). We particularly appreciated help printing travel maps in the...

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Helpful?
Thank T3515
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear T3515: Thank you for your comments! Your opinion is very important for us, thank you for taking the time of detailing them for us. Your points of view are a very valuable tool for our improvement. We are also extremely pleased to hear your excellent comments in regard to our breakfast and dinner at the Executive Lounge, thank you...

Various
Reviewed 15 May 2016 via mobile

Pros: - great Reforma location - professional and courteous staff - nice rooftop lounge - good wifi Cons: - Hotel in need of upgrades (eg, only analogue stations on flatscreen tv - towels like sandpaper - only average room service food - water pressure was erratic

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Thank ThePaterFamilias
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear ThePaterFamilias: Thank you very much for taking the time to send us your valuable comments through this media, for us it is really important to hear from you as always to improve. We really thank you for your feedback in regard our staff, wifi connection, executive lounge and location, we work every day to offer you the best product...

USA
Reviewed 13 May 2016

This hotel was excellent for business and pleasure. Located across the street (Paseo de la Reforma) from the U.S. Embassy and a block from El Ángel (Independence Monument). 222 is an upscale shopping mall with stores and restaurants just a 5 minute stroll from the hotel. Around the corner is a pedestrian street lined with fast food and bars. Chapultepec...

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Helpful?
Thank JustMyTwoCentsWorth
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear JustMyTwoCentsWorth: We appreciate your wonderful comments and we thank you the time you took to share them with us. For us it is always important to know the opinion of our guests, in order to improve our service. As you mentioned we have the advantage to have a good location where you can find near to the hotel, restaurants,...

New York City, New York
Reviewed 11 May 2016

If you want to be centrally located to lots of restaurants and nightlife then this is a nice hotel. Otherwise, walking back to the hotel through crowds of people can be a bit overwhelming. Internally, the hotel is great. The staff are all so helpful and friendly. Alejandro in particular who manages the business center is especially helpful. my partner...

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Helpful?
Thank TravelBug514
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear TravelBugs514: Allow me to thank you for sharing with us your value comments regarding our location and the service Alejandro Sánchez of Business Center. We are grateful for your recognition in regard to the service your received from him and you can be sure that he will receive your congratulations and a copy of your invaluable note will be...

Guatemala City, Guatemala
Reviewed 30 April 2016

We spent a 3 days at the Marriott. The customer service is nice and the bell boys were very kind all the time. The rooms were clean and very, very comfortable beds. The shower has enough space and even though the hotel is really close from Zona Rosa (which is a benefit) you are away from noise. The breakfast buffe...

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1Thank Angie L
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Angie L: Your opinion is very important to us, as we consider it a very valuable tool in our continuous search for improvement We are pleased to hear that our location, service and in particular our breakfast at “Condimento” Restaurant deserved your approval. We appreciate your comments and we invite you to continue enjoying our facilities on future visits...

Reviewed 28 April 2016

I accompanied my husband on a business trip for several days to Mexico City and this is where we stayed. The hotel was very nice, neat, clean and the staff very friendly and courteous. I was able to walk to see many interesting sights, including the Angel of Independence statue, shops, museums and restaurants. We used cabs but much preferred...

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Helpful?
1Thank Gale W
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Gale W: We appreciate the time you took to share with us your valuable comments. Feedback is always important, as it helps us to improve. We feel so honored to know that our staff was helpful and gave you the traditional friendly service that Marriott is proud to provide, during your stay with us. Our privileged location gives us...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more   less 

Additional Information about Mexico City Marriott Reforma Hotel

Address: Avenida Paseo de La Reforma 276 | Col Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM565 - RM1,233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#8 Spa Hotel in Mexico City
#15 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Mexico City Marriott Reforma Hotel staff and other travellers.
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Questions? Get answers from Mexico City Marriott Reforma Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a executive room. We sayed Fri- Mon nights with Fri and Sat much cheaper. The hotel was filling up with business people by Tuesday.”
 of 5 bubbles 649GordonM, 18 Jan 2017 | Read review
“Room on the main street and upper level”
 of 5 bubbles ElsaW892, 29 Dec 2016 | Read review
“wear comfortable shoes, walking distance to many attractions”
 of 5 bubbles J3971UAdianeb, 12 Dec 2016 | Read review
“Any room is a good room here.”
 of 5 bubbles rafaelfW1118MQ, 29 Nov 2016 | Read review
“Ask for a room that is quiet and doesn't pick up much noise from the street--made my nights extra restful!”
 of 5 bubbles 257colleenb, 20 Nov 2016 | Read review
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