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The St. Regis Mexico City

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Traveller (517)
Room & Suite (348)
Dining (115)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)
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540
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14
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformasteam roomcar servicefloor to ceiling windowsthird floorhigh floorbeautiful roomfavorite hotel
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11 - 15 of 695 reviews
Reviewed 31 March 2018

I wrote a fairly critical review of the St Regis about 5 years ago. I think since then, it is much improved. The staff are friendly, the ambience great and it is spotlessly clean. The location is great. My only small concern is that the...More

Thank David M
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 4 April 2018

Dear David M, Thank you for taking the time to write about your last experience at The St. Regis Mexico City. To offer a service of excellence with the high standards of a St. Regis, we work really hard aiming to constantly pursue excellence and...More

Reviewed 30 March 2018

We were exhausted after mid day traffic from the airport, it was a long trip, but it is VERY USUAL in Mexico City, we liked the location since it is very convenient at the entrance of Polanco and close to many cultural museums. At first...More

1  Thank Terry H
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 30 March 2018

Dear Terry H, Thank you for taking the time to share your last experience with us. At The St. Regis Mexico City we are committed on providing the best service for all our guests by creating special details to ensure that each stay is completely...More

Reviewed 29 March 2018

Excellent stay, made by the superior service. The hotel is centrally located with easy access to prime sight seeing locations/museums, shopping districts and restaurants. It is walking distance from stunning Chapultepec park. (Mexico City's main historic square is a bit of schlep, but you'd have...More

1  Thank bobjunior78
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 30 March 2018

Dear bobjunior78, Thank you so much for taking the time to send us your comments regarding your last stay. Our aim is to delight every sense at all times providing a first class service. Offering an atmosphere of real peacefulness, enveloping our guests in aromas,...More

Reviewed 22 February 2018

The service from the moment you step on the property until the minute you leave is second to none. An extremely attentive staff was available at a second's notice to assist with anything from restaurant reservations to personal needs. The rooms were finely appointed with...More

1  Thank RamblinManfromGA
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 24 February 2018

Dear RamblinManfromGA, Thank you for sharing this amazing comment with us. We are very happy to see that you enjoyed your last stay with us. One of the most important things for The St. Regis Mexico City are our amazing associates, who always seek to...More

Reviewed 22 February 2018 via mobile

You can’t do better than this hotel...anywhere. Beautiful facilities in a perfect location. Everything about it is exquisite. Service, staff, rooms, food. You will feel like royalty! Highly recommended!More

1  Thank tabi_travels
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 22 February 2018

Dear tabi_travels, Thank you for taking the time to share your last experience with us. We are extremely glad to hear that everything was above your expectation; that our exclusive service, our wonderful staff, rooms and food created such a good impression on you. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$326 - US$685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$326 - US$685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (517)
Room & Suite (348)
Dining (115)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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ArchieTN
14 April 2018|
AnswerShow all 4 answers
Response from Terry H | Reviewed this property |
No to the lounge, yes to the butler, there are no Rolls Royce available unless you hire the service on the side. Concierge may be to able to help.
0
Votes
Beyond_YXU
18 February 2018|
AnswerShow all 6 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
Vote
Google Translation
cupcakekitty
22 December 2017|
Answer
Response from Rick S | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
Room Tips
"If a view is important to you, discuss your options with the front desk before being assigned your room."
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"the higher the better !"
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"If you are a frequent traveler, make sure you share your credentials"
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"The Luxury Suites are incredible"
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