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The St. Regis Mexico City

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Traveller (517)
Room & Suite (348)
Dining (115)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The St. Regis Mexico City
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Reviews (1,048)
There are newer reviews for The St. Regis Mexico City
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Traveller rating
540
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540
106
29
14
6
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformasteam roomcar servicefloor to ceiling windowsthird floorhigh floorbeautiful roomfavorite hotel
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21 - 25 of 695 reviews
Reviewed 23 January 2018

Top notch in every way from the service to the rooms to the dining. Most rooms come with a butler/valet who is standing at the ready to provide service. Awesome bathroom, that came equipped with a tv built into the mirror which makes for an...More

2  Thank Leonard S
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 23 January 2018

Dear Leonard S, Thank you for taking the time to write this wonderful review. We are really glad to hear that your expectations were exceeded. At The St. Regis Mexico City we delight every sense at all times that allow us to create an unparalleled...More

Reviewed 22 January 2018

I stayed here for the first time and was impressed by the quality of the room as well as service by staff. In particular the butler service is a nice touch. The butler irons shirts as well as delivers tea and coffee on demand. The...More

2  Thank vamdirect
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 23 January 2018

Dear vamdirect, Thank you for sharing this amazing comment with us. Our St. Regis Butler Service has been a treasured hallmark of the St. Regis experience for more than 100 years. For all your wishes or requests the St. Regis Butler Service will be pleased...More

Reviewed 22 January 2018

I've reviewed the St. Regis CDMX before, but we've just returned from another stay, and it is worth reaffirming that this hotel remains CDMX's best. The location can't be beat as a jumping off point for business or pleasure, and the facility is beautiful. (The...More

Thank Cedevine
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 23 January 2018

Dear Cedevine, Thank you for taking the time to share your last experience during your stay. At The St. Regis Mexico City, we are committed to providing the best service for all our guests, making every detail unique and to always ensure that each stay...More

Reviewed 22 January 2018 via mobile

Greeted with a glass of champagne, given a detailed layout of the hotel by the manager and bellman, upgraded and escorted to our beautiful room with a view. This hotel is over the top. Every person we encountered was so nice and accommodating. Mario was...More

3  Thank Gradyscape
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 23 January 2018

Dear Gradyscape, Thank you for taking the time to write this wonderful review. We are really glad to hear that your expectations were exceeded. To offer a service of excellence with the high standards of a St. Regis, we work really hard aiming to constantly...More

Reviewed 22 January 2018

My sister and I stayed for six nights at the fabulous St. Regis Hotel in Mexico City. The location is perfect - in the La Reforma neighborhood near the park and all the museums. The hotel is very contemporary with spacious rooms, large bathrooms and...More

1  Thank U221EAnancyh
Response from Maria Fernanda E, Director General at The St. Regis Mexico CityResponded 23 January 2018

Dear U221EAnancyh, Thank you for taking the time to write this wonderful review. At The St. Regis Mexico City we are extremely glad to hear that everything was above your expectations during your last stay with us. Our aim is to put all the senses...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$329 - US$666 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$329 - US$666 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (517)
Room & Suite (348)
Dining (115)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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ArchieTN
14 April 2018|
AnswerShow all 4 answers
Response from Terry H | Reviewed this property |
No to the lounge, yes to the butler, there are no Rolls Royce available unless you hire the service on the side. Concierge may be to able to help.
0
Votes
Beyond_YXU
18 February 2018|
AnswerShow all 6 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
Vote
Google Translation
cupcakekitty
22 December 2017|
Answer
Response from Rick S | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
Room Tips
"If a view is important to you, discuss your options with the front desk before being assigned your room."
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"the higher the better !"
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"If you are a frequent traveler, make sure you share your credentials"
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"The Luxury Suites are incredible"
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