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The St. Regis Mexico City

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Traveller (524)
Room & Suite (349)
Dining (116)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,049)
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Traveller rating
541
106
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541
106
29
14
6
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformathird floorsteam roomcar servicefloor to ceiling windowsturn down servicebeautiful roomfavorite hotel
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231 - 235 of 696 reviews
Reviewed 29 March 2016

The hotel is located on the Reforma which is one of the best locations in the city and only a ten minute drive to Polanco which is where most of the best restaurants are located. The hotel has a very modern feel and the rooms...More

Thank Da3jan
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 5 April 2016

Dear Da3jan, Thank you for your wonderful review. We're are glad to know you had such a nice stay with us. We do believe we are the best address in the city because of our convenient location and closeness to most ares of interest. We...More

Reviewed 26 March 2016

I stayed for three nights during a business trip. The location is very central and it is easy to get everywhere. The staff was very helpful, especially the butlers. They were very discrete, yet as soon as I needed anything they had it done at...More

Thank thetr4veler
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 5 April 2016

Dear thetr4veler, We are happy to know you spent 3 very happy days at The St. Regis Mexico City. All of our associates work hard to make sure your stay goes as smooth as possible, and we are glad to know that was the case....More

Reviewed 25 March 2016

Located on a busy junction the Hotel is very central, we enjoyed a warm welcome at the front desk, and were taken to our rooms. Spacious suites, great bathrooms and butler service. We could not ask for more, this was my first trip to Mexico...More

Thank Joy P
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 30 March 2016

Dear Joy P, Greeting from Mexico! It's truly an honor to read you chose us as your home during your first visit and had a great stay. It is our goal to make sure your experience is always as perfect as it can be, and...More

Reviewed 21 March 2016 via mobile

Stayed for 3 night weekend getaway trip. With a few minor notes. We enjoyed our stay. This is a true 5 star hotel. It is elegant and super formal. Located on La Reforma with views of the Angel of Independence. Arrived at around 11pm, greeted...More

1  Thank flaura
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 24 March 2016

Dear flaura, We would like to thank you for reviewing your stay at our beloved property. We are very glad to know you had such a fantastic weekend and were able to experience the hotel and the city's many, many attractions. It is our goal...More

Reviewed 18 March 2016 via mobile

Great hotel. Beautiful suites. Service is spectacular. Great location. However, watch your credit card. They double charged me after I left and I am still fighting the bill. The area around the hotel is nice and on major road that is also major pedestrian area.More

1  Thank andresworld
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 23 March 2016

Dear andresworld, Thank you so much for sharing your experience with us. We are happy you had a great experience. Regarding the charge we are looking into it to solve it promptly. Allow us to apologize for the issue. We will make sure this doesn't...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$323 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$323 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (524)
Room & Suite (349)
Dining (116)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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ArchieTN
14 April 2018|
AnswerShow all 4 answers
Response from Terry H | Reviewed this property |
No to the lounge, yes to the butler, there are no Rolls Royce available unless you hire the service on the side. Concierge may be to able to help.
0
Votes
Beyond_YXU
18 February 2018|
AnswerShow all 6 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
Vote
Google Translation
cupcakekitty
22 December 2017|
Answer
Response from Rick S | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
Room Tips
"If a view is important to you, discuss your options with the front desk before being assigned your room."
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"the higher the better !"
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"If you are a frequent traveler, make sure you share your credentials"
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"The Luxury Suites are incredible"
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