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Holiday Inn Mexico City-Plaza Universidad

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155 Reviews from our TripAdvisor Community

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Showing 52: English reviews
WPB, FL
Reviewed 27 September 2016 via mobile

My cousin booked this hotel for me and I literally checked out of the hotel yesterday. During my stay the staff was excellent! All of them went out of their way to make my family and I special and they were very attentive. First inspection of the room was that it was clean and has a modern look which I...

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Helpful?
Thank Pris C
Patricia A, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear guest, Thank you very very much for such a detailed review, it is very rewarding to know that you had a good stay in our hotel. I am glad to read that you enjoyed our rooms and facilities as well as our surroundings, maybe next time you will have a chance to explore the interesting store in front of...

Fort Worth, Texas
Reviewed 12 August 2016 via mobile

Was there for business. Internet was fast and reliable. The blast selection was pretty good but not cheap. Overall it was ok but the location was not great. Nothing really you could walk to. Also, I had requested a king size bed and was told they had oversold king size bedrooms.

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Helpful?
Thank Jorge C
IHGService, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Jorge C, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our internet connection to be fast and reliable. On the other hand, we regret that our location fell below your expectations. Reviews like yours are very valuable as they enable us to target areas...

california
Reviewed 25 July 2016

My family are older and have down graded to apartment living so no room for guests. My cousin recommended this hotel as he stays there when traveling to the city and happens to be a couple of blocks from my aunts apartment. Hotel is clean and has all amenities of home. the room we stayed in has a glass partition...

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Helpful?
Thank chilanga67
Cesar T, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear guest, Thank you very much for sharing your review, we are glad to know that you would stay with us again, on the other hand I appologize for the issues that you describe, we will look into them to provide a solution. Our guests satisfaction is our commitment and your comments help us to improve our service. We hope...

Denver, Colorado, United States
Reviewed 6 June 2016 via mobile

Nice hotel. Good rooms and comfortable beds. Staff is friendly and breakfast is good as well. This is my second time staying here and I would come back again, it's easy to take a taxi to other areas for meals and sightseeing, the hotel is extremely easy to find and it is safe to walk around the neighborhood for shopping...

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Helpful?
Thank Scott D
Patricia A, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear guest, Thank you very much for your review. We are at your service at any time. Kind regards, General Manager.

Reviewed 24 May 2016 via mobile

Good hotel for business purposes. Very close to the Walmart and to shopping malls where you can have dinner in good restaurants. The rooms are good, big and clean. There is no refrigerator, only ice machine in the second floor. Breakfast was not included. Free wifi for guests. There is one bar/ pub right in front of the hotel and...

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Helpful?
Thank Isabella B
IHGService, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Isabella B, Thank you for taking the time to express your thoughts and concerns with us. I am pleased with your kind comments regarding our property. On the other hand, allow me to apologize for any inconvenience you may have experienced due to the noise levels. I appreciate that you have brought these concerns to our attention. Your comments...

United States
Reviewed 12 May 2016

I'm alone in a large room with a king-sized bed and huge closet with a small safe. I have no trouble controlling the temperature, and the bath with a separated toilet is good. It appears to have been designed by someone accustomed to throwing used towels on the floor since no towel racks or hangers are available. That is my...

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Helpful?
Thank lmontgom
Cesar T, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear guest, Thank you very much for for sharing your experience with other travellers, we are glad to know that you had a nice stay and that you enjoyed our service and facilities specially our breakfast buffet. We will look into the 'towel racks' comment, it is very important to improve our service. Thank you for your preference. Regards. General...

Reviewed 2 May 2016 via mobile

- USD170.00 per night in a room without a minibar. - 20% of air humidity and there are no amenities to help the client to take care the health and increase the air humidity. - I was travelling 36hours, but They cannot check you in 2 hours in advance, just if you pay a half rate. - Restaurant food heated...

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Helpful?
Thank Bruno C
IHGService, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Bruno C, Thank you for your feedback regarding your stay at Holiday Inn Mexico City Plaza Universidad. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about room cleanliness and the bed. However, we’re sorry we fell below your expectation regarding the air conditioning, food selection and...

Faenza, Italy
Reviewed 13 April 2016

I spent 3 nights in this hotel on May 2015. The rooms were very nice and clean. The restaurant and bar excellent. Service good. The location was good for business but the neighborhood was poor. The rates are fair.

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Helpful?
Thank Nicolò D
Cesar T, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Nicoló, Thank you very much for your comments, I am glad to know that you enjoyed our service and rooms. We will be looking forward to seeing you soon. Regards, General Manager.

Mumbai
Reviewed 12 March 2016

Nice, clean and spacious rooms. Good Location. Good WiFi speed. Nice service and very friendly staff ! They have some amazing spread for breakfast to start your day & I like their different varities of fruits that they have for the breakfast.

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Thank asim_shah
Dallas, Texas
Reviewed 5 January 2016

Really nice hotel and great staff. Stayed during the Christmas - New Years week to visit friends and see the local sites. The room and service were great and the staff could not have been nicer for some gringos visiting from the States. We took breakfast every morning with an excellent staff that was very helpful and attentive. The concierge...

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Thank John M

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Plaza Universidad, is located in the Southern area of Mexico City, where you can enjoy space and comfort, 18 kilometers from the Benito Juarez International Airport and 5 kilometers from World Trade Center (WTC) ... more   less 

Additional Information about Holiday Inn Mexico City-Plaza Universidad

Address: Parroquia 1056 | Col. Santa Cruz Atoyac, Mexico City 03310, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: RM400 - RM867 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Mexico City-Plaza Universidad 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Mexico City-Plaza Universidad Hotel Mexico City
Hotel Style:
#47 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mexico City-Plaza Universidad staff and other travellers.
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Questions? Get answers from Holiday Inn Mexico City-Plaza Universidad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a nightclub across the street from hotel get a room on the backside of hotel”
 of 5 bubbles chilanga67, 24 Jul 2016 | Read review
“I'm on the top (4th) floor overlooking a street; I love cities but this view isn't one I'd advertise.”
 of 5 bubbles lmontgom, 12 May 2016 | Read review
“Grab a room on the west side for a great view and marvelous sunset vistas”
 of 5 bubbles M4963WVjohnm, 4 Jan 2016 | Read review
“We stayed just 1 floor up and it was perfect.”
 of 5 bubbles RaCoLifeBalance, 19 Aug 2015 | Read review
“I think most of the rooms are the same in quality and noise.”
  • View
  • King Bed
 of 5 bubbles bradd311, 28 May 2014 | Read review
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