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NH Collection Mexico City Reforma

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NH Collection Mexico City Reforma
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1,307 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Deurne, The Netherlands
Level Contributor
109 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 days ago NEW via mobile

Visited this hotel during a trip all around Latij America. The hotel is very nice and the service is great. The biggest plus is the breakfast! What a big buffet! Delicioso! Rooms are good, space enough. Just a bit noisey though, you can hear the guy in the next room piss. Location is ok, I did not know that only... More 

Helpful?
1 Thank Roy1306
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Reforma Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. I hope to have the opportunity to see you... More 

Hod Hasharon, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

The location of the hotel is great and the staff is very helpful. Liked the nespresso coffee machine in the room; just sorry that every once in a while they run out of capsules. the room was very clean and the breakfast was great

Review collected in partnership with NH Hotels

Helpful?
Thank Moti_Goldshtein
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Guest I would like to thank you for the time you took to let us know how was your recent experience at the NH Collection Mexico City Reforma, myself and my team very glad to have covered your expectations and have enjoyed our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food... More 

Guatemala
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Great service, the staff was friendly and helpful, superb location! Near everything you need... including metro. Large rooms, breakfast was not only complete but outstanding, expensive too but worth it.

Helpful?
Thank lapaos s
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you for the time you took to write to us about your recent experience at NH Collection hotel in Mexico City Reforma I do value your comments. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near future.... More 

Kuwait City, Kuwait
1 review
Reviewed 6 days ago NEW via mobile

I Like everything since when i arrived and i got the amazing welcoming with smile, the Staff in Reception they so Friendly i mean Señora:Leticia & Señor: Oscar they amazing & it was problem with my credit card but Leticia told me that not problem just enjoy in your trip and they will do it, Thank you for everything to... More 

Helpful?
Thank Muha_Gemini
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you for the time you took to write to us about your recent experience at NH Collection Reforma hotel in Mexico City, I do value your feedback. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near future.... More 

Taunton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Last week when I was in Guadalajara I was told about the newly refurbished NH Collection Reforma, I was sceptical at first since when I last visited this hotel it certainly looked its age, not anymore! Everything has changed starting with the lobby, the restaurant and rooms, even the lifts are new. Modern rooms with an interesting red and white... More 

Helpful?
1 Thank Joyce P
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Guest I would like to thank you for the time you took to let us know how was your recent experience at the NH Collection Reforma Hotel in Mexico City, we are very glad to have covered your expectations and have enjoyed our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food... More 

Playa del Carmen, Mexico
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

My wife and I spent two nights here and our stay was very pleasant. The rooms were very clean, spacious and modern, good size tv in the room. Great location, however, for the love of me this is an international hotel spanning from Spain, Italy, Mexico etc there is one fixed menu in the restaurant and not one thing for... More 

Helpful?
Thank ferreiranigel
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an... More 

sydney
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago

Good hotel in good location. The main lobby is well set out, large and open with lots of seating…The hotel puts out a table with help yourself orange juice, champagne, and fruit snacks a few days a week ( I think Monday night and Thursday night from about 4). The front desk was efficient, we were given a different room... More 

Helpful?
2 Thank mrmtee
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH Collection Reforma Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you... More 

Houston, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This hotel is very similar to the one I live in Madrid, Spain for a long time. I really like NH Hotels. I go to Mexico City every month and was very happy to find out the NH was in this city. However, this location allows many people that is not a client or staying in the hotel to wonder... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank 809domingom
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you for the time you took to review your recent experience at NH Collection Reforma Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in especially... More 

Central Mexico and Gulf Coast, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

Staff was not friendly. Did not have my room available as booked. I booked a King size bed and was giving 2 double beds. Had to wait an additional day before they moved me to the room I originally booked. Which was inconvenience with no compensation.

Review collected in partnership with NH Hotels

Helpful?
1 Thank P2048FRjorgeg
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest... More 

Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

Great hotel! Very modern and stylish. Rooms were very nice with nice size TV and large bed. The only bad thing was the service. Totally sucked! I was alone and dinner took almost two hours. Between meals I had to wait 30 minutes. Waiters were horrible and had no concept of customer service. Beware of the "deliver your breakfast to... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank tonygreen1
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Reforma Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. I hope to have the opportunity to see you... More 

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City in a convenient location for visiting the city's financial, commercial and tourist areas. The main avenues Paseo de la Reforma and Avenida Insurgentes are just steps away, as is the National Museum of Anthropology and History and the main shopping centers. ... more   less 

Additional Information about NH Collection Mexico City Reforma

Address: Calle Liverpool 155 | Zona Rosa, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM311 - RM676 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Reforma 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, NHHotels, Booking.com, Expedia, Orbitz, Priceline, Odigeo, Travelocity, Cancelon and Jetsetter so you can book your NH Collection Mexico City Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Collection Mexico City Reforma
Hotel Style:
#23 Luxury Hotel in Mexico City
#39 Business Hotel in Mexico City
#43 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Reforma staff and other travellers.
8 questions
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Carolina, Puerto Rico
8 months ago
over a year ago

See all questions (8)

Questions? Get answers from NH Collection Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a high floor to keep away from the noise”
 of 5 bubbles mrmtee, 11 Nov 2016 | Read review
“Higher floor facing the pool.”
  • Pool View looking down
  • View from bathroom area
 of 5 bubbles , 19 Aug 2016 | Read review
“Pay a little more for the upgrade the suite is very nice with great view”
 of 5 bubbles 684albertos, 10 Aug 2016 | Read review
“UPGRADE TO THE SUITES, It's WORTH IT for the sq footage and magnificent city views.”
 of 5 bubbles 429normam, 11 Jul 2016 | Read review
“Be sure the AC works”
 of 5 bubbles 410sebasti_nd, 5 Jun 2016 | Read review
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