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NH Collection Mexico City Reforma

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139 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Miami, Florida
Reviewed 5 days ago NEW

NH Collection Reforma is a unique place with friendly staff doing their best to make you feel like home. It's was not my first time at the hotel and some of the staff know me by name. This was a more personal stay with some emotional part do to the matter of the trip. One of the staff ask me...

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Helpful?
Thank Alex J
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Alex, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an...

Modiin, Israel
Reviewed 5 days ago NEWvia mobile

As always they treat me very good. The Cheff is aware I am coming and prepared Vegan meal for me. They let me feel at home. Will recommend them. They need to have a better price in Guadalajara also for my company.

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Helpful?
Thank Yossie M
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Yossie, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you...

Reviewed 6 days ago NEWvia mobile

Outstanding service, great food, comfy bed, clean, modern and best shower .... My hotel of choice when I come to Mex City 😁 The hotel boutique has beautiful amber jewelery set in silver and many local artist pieces worth checking out 😎

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Helpful?
Thank Merci E
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Sr./Miss, I would like to thank you for the time you took to let us know how was your recent experience at the NH Collection Reforma Hotel in Mexico City, we are very glad to have covered your expectations and have enjoyed our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food...

Toronto, Canada
Reviewed 1 week ago via mobile

We stayed for 4 nights in this hotel; every member of the staff is friendly and more than helpful. A particular thank you to Eric and Jesus for their kindness! The breakfast is delicious and the junior suite was much bigger than I anticipated; we really enjoyed our "down time" away from the noise of the city. Ubers were the...

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Helpful?
Thank JoleneTK
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Sir./ Miss, I would like to thank you for the time you took to let us know how was your recent experience at the NH Collection Reforma Hotel in Mexico City, we are very glad to have covered your expectations and have enjoyed our hotel's installations and services. Our aim is to provide our guests with excellent service, quality...

Kendall
Reviewed 1 week ago

When in Mexico City and looking for a fine hotel at a reasonable price range and with attentive service, this is the place. In the heart of safe Zona Rosa, you are minutes away from fancy Polanco area and not far from Centro historico. Uber fares from this hotel to those areas are more than affordable. Around the hotel, there...

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Helpful?
Thank JoseKendall
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Sr./Miss, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Mexico City Reforma. Our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. I really appreciate the comments regarding our...

New York City, New York
Reviewed 1 week ago

I stayed at NH Collection in Berlin and thought the hotel offered great value -- modern, some design esthetic, super clean, good staff, good price. That's why I chose this one in Mexico City. The NH Reforma is similar, although now without some drawbacks. I would consider this again. Positives - Friendly, professional staff - Nice decor - Super clean...

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Helpful?
Thank artappraiser
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Sir/Madam, I would like to thank you for the time you took to review your recent experience at NH Collection Mexico City Reforma we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in especially...

Vancouver, Canada
Reviewed 2 weeks ago

This hotel is in the Zona Rosa, 3 blocks from the Paseo de la Reforma and surrounded by good restaurants and bars. It is an easy walk to the Metro, which tourists should avoid in rush hour. We tried to use it to get to the Palacio de Bellas Artes at around 7 p.m. on a weekday and it was...

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Helpful?
Thank Arip412
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Sir/Madam, I would like to thank you for the time you took to let us know how was your recent experience at the NH Collection Reforma Hotel in Mexico City, we are very glad to have covered your expectations and have enjoyed our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food...

Chihuahua, Mexico
Reviewed 2 weeks ago

I visited the hotel with my husband for newyear´s eve. The location was perfect for us because we wanted to walk and take short Uber trips to tourist attractions. We found great options for breakfast, lunch and dinner very close. I must recommend “Fonda el Refugio” just half a block away. This place has many years of prestigious authentic Mexican...

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Helpful?
Thank Areli O
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Areli, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH Collection Reforma Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you...

Phoenix, Arizona
Reviewed 2 weeks ago

You MUST stay here! The other hotels in area are horrid compared to this gem. The staff is completely friendly. The hotel is safe and the location is grand. The amenities are 5 star for 3 star price. NO COMPLAINTS. ALL Excellent.

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Helpful?
Thank scottdjakub80
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Sir, I would like to thank you for the time you took to write to us about your recent experience at NH Collection Mexico City Reforma. I do value your feedback. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near future. Once again,...

Bogota, Colombia
Reviewed 3 weeks ago

My room was not clean when I received it! it was a nice space, the bed was amazing but the sheets were dirty, wrinkled and with hairs still on some of them. The soap in the shower from the last guest was still there as well as other toiletries were not replenished and the old ones left behind. Also some...

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Helpful?
Thank SCname294074
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Sir, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City in a convenient location for visiting the city's financial, commercial and tourist areas. The main avenues Paseo de la Reforma and Avenida Insurgentes are just steps away, as is the National Museum of Anthropology and History and the main shopping centers. ... more   less 

Additional Information about NH Collection Mexico City Reforma

Address: Calle Liverpool 155 | Zona Rosa, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM426 - RM786 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Reforma 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, NHHotels and Jetsetter so you can book your NH Collection Mexico City Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Collection Mexico City Reforma
Hotel Style:
#23 Luxury Hotel in Mexico City
#38 Business Hotel in Mexico City
#42 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Reforma staff and other travellers.
5 questions
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over a year ago

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Questions? Get answers from NH Collection Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would get a high floor due to street noise, although can't promise this will help”
 of 5 bubbles artappraiser, 14 Feb 2017 | Read review
“wonderful city views and extremely huge rooms with comfy bed. All wonderful.”
 of 5 bubbles scottdjakub80, 7 Feb 2017 | Read review
“we had a room with two double beds, very comfortable”
 of 5 bubbles 866kerryp, 11 Jan 2017 | Read review
“They set out an enormous buffet for breakfast. Don't miss it.”
 of 5 bubbles poonamc2010, 15 Dec 2016 | Read review
“Rooms facing Liverpool St. gets very warm in the morning, this can be very uncomfortable for sleep”
 of 5 bubbles 146alfredoc, 6 Dec 2016 | Read review
5 of 5