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NH Collection Mexico City Reforma

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NH Collection Mexico City Reforma
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1,307 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Reforma
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Showing 279: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2014

I just came back from Mexico City where I stayed for 3 nights at the NH Hotel. The staff was very friendly and they gave me an upgrade to a suite. Breakfast is good with a lot of options even some gluten-free pastries. The location is very convenient for business, just a couple of blocks off of the financial district.

Helpful?
1 Thank Al A
Mülheim
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 October 2014

We stayed 2 nights at the NH and it was good. The rooms are great even though you could hear the neighbors. The breakfast was great and I'm sure everybody can find something. If not, just ask for it and the friendly staff will bring it to you. The area close by was great too. The location is very central... More 

Helpful?
Thank BohemianRhapsody1970
Aguascalientes, Mexico
Level Contributor
252 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 20 September 2014

I used to stay here often. I came back today, all the furniture shows how cheap it really is after a few years. The electric outlets some work, some don't. In some rooms they still have those TV's from the 80's. For the same price one could stay at many better hotels and with better location. This is totally substandard... More 

Helpful?
1 Thank Salvador S
Bogota, Colombia
1 review
Reviewed 19 September 2014

After a long business trip I arrived to NH Hotel to make the check in. Due to my continuous visits to this hotel, Berenice and Hector gave me a fantastic update to a Senior Suit. During my prior stays at the hotel the people has been really friendly. I enjoy a lot the stay at NH Hotel en Mexico City

Helpful?
Thank Luis G
Denver, Colorado
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 September 2014

I stayed here overnight with 2 little kids. We used the pool in the morning and I loved that it was heated and warm. Staff were friendly. Room bed was average and I saw a few areas in the bathroom which needed to be updated/fixed but they were minor issues. The room was average clean-could have been better. Considering the... More 

Helpful?
1 Thank Ellie P
GM_NH_Mexicocity, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Ellie, Thank you very much for your review. Our staff tries their best every day to reach our guests expectations. In NH Hotel Group we truly believe that service quality is a must in hospitality. I am estremly happy that you have realized about this point. I also want to apologize because your bathroom issue. We have an all... More 

Wisconsin
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 September 2014

Bedbugs! The lobby is attractive, the staff was friendly, the breakfast was as good as any I've had in this class of hotel, and the location is good. None of this can make up for being assaulted by bedbugs, however. As a result, I cannot recommend this hotel, nor will I accept it for my next visit to Mexico City.

Helpful?
2 Thank FullThrottle64
1 review
Reviewed 28 August 2014 via mobile

What a great stay! This location is great for walking and is close to the subway. We asked for a smoking room so we could have a balcony, but you can't actually smoke in the rooms so it was clean and smelled good. We chose the option to have breakfast and internet included and that was a very good choice.... More 

Helpful?
Thank Jeannine N
GM_NH_Mexicocity, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Jeaninne, Thank you very much for your review, we truly appreciate this feedbak from our guests. Facilities in our hotel are quiet good, the heated swiming pool, the 15th floor gym with a great Mexico City Skyline view, or our 24/7 room service are maybe the most mentioned by our guest. Thank you also for your last sentence: "you... More 

Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2014

Nh Mexico City is more than excelent! Great location and neighbourhood, very clean, safe, well decorated and amazing staff, especially the manager Conchita and the recepcionist Jesus. For sure I´ll stay again in NH next time I go to Mexico City, and I strongly advise everyone to do the same! (Fabio Molina, from São Paulo, Brazil).

Helpful?
1 Thank FabioMolina
GM_NH_Mexicocity, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Fabio, Thank you very much for your review and your compliments. Our staff works everyday to make our guests feel at least as they feel at their house. As you said location is also a must and NH Mexico City has an strategyc location in the financial district and with excelent transport connections. I am extreamly happy to hear... More 

Phoenix, Arizona
1 review
Reviewed 21 August 2014

Great location, staff and surroundings. Near Metro, shopping and restaurants. Had a great week-long experience. Highly recommend for business travelers or tourists. Breakfast buffet was excellent. Also enjoyed the swimming pool.

Review collected in partnership with NH Hotels

Helpful?
Thank Rick H
GM_NH_Mexicocity, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Rick, Thank you for your review. As you said our location is maybe the best in town, a few steps away from Reforma Avenue, the main Mexico´s financial district, and at the same time, in the middle of a trendy island in the city center, Zona Rosa. Also public transport connections are great: underground, buses, airport, Metrobus,... Please feel... More 

n e lincs
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2014

My friend and i stayed at this hotel for 3 nights and would like to mention Eric the porter for his friendliness and helpfulness throughout our stay. Not many people can speak English in Mexico City and unfortunately we can't speak Spanish, but Eric was so helpful from the moment we arrived to the moment we left. He was more... More 

Helpful?
Thank Mazarina84
GM_NH_Mexicocity, Director General at NH Collection Mexico City Reforma, responded to this review

Dear madam, Thank you very much for your review We truly apologize if toilets were not as clean as they should. We make daily special focus in this point to avoid this kind of situations. We also want to thank you all your compliments for Erik, who is one of our most advanced colleagues and who also speak as you... More 

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City in a convenient location for visiting the city's financial, commercial and tourist areas. The main avenues Paseo de la Reforma and Avenida Insurgentes are just steps away, as is the National Museum of Anthropology and History and the main shopping centers. ... more   less 

Additional Information about NH Collection Mexico City Reforma

Address: Calle Liverpool 155 | Zona Rosa, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM311 - RM676 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Reforma 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Booking.com, Orbitz, Cancelon, Expedia, Odigeo, Travelocity, Priceline and Jetsetter so you can book your NH Collection Mexico City Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Collection Mexico City Reforma
Hotel Style:
#23 Luxury Hotel in Mexico City
#39 Business Hotel in Mexico City
#43 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Reforma staff and other travellers.
8 questions
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Carolina, Puerto Rico
8 months ago
over a year ago

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Questions? Get answers from NH Collection Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a high floor to keep away from the noise”
 of 5 bubbles mrmtee, 11 Nov 2016 | Read review
“Higher floor facing the pool.”
  • Pool View looking down
  • View from bathroom area
 of 5 bubbles , 19 Aug 2016 | Read review
“Pay a little more for the upgrade the suite is very nice with great view”
 of 5 bubbles 684albertos, 10 Aug 2016 | Read review
“UPGRADE TO THE SUITES, It's WORTH IT for the sq footage and magnificent city views.”
 of 5 bubbles 429normam, 11 Jul 2016 | Read review
“Be sure the AC works”
 of 5 bubbles 410sebasti_nd, 5 Jun 2016 | Read review
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