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Sheraton Mexico City Maria Isabel Hotel

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Sheraton Mexico City Maria Isabel Hotel
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1,305 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Limassol, Cyprus
Reviewed 18 October 2014

The hotel is a little dated, but don't let this stop you from staying here. Plenty of restaurants around the corner and security is tight so it is a safe place to visit. Breakfast is the best I have had in Mexico city. Traffic is always a problem in Mexico City but you can walk anywhere downtown, Reforma 222 Mall...

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Helpful?
Thank Nate B
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Nate: Thank you for your preference for Sheraton María Isabel. We have good news: we are under a renovation stage and the new rooms will be available in Spring 2015. Hope to see you soon at your next stop at Mexico City Cordially,

Bournemouth, United Kingdom
Reviewed 13 October 2014

It's a Sheraton, so not to much to say, comfortable, think the lobby lifts and hallways have been updated in recent years, but not the rooms, well not mine,clean but a tad dated. Staff are very friendly and professional, very good front desk and concierge. It's close to the Zona Rosa and the Angel de la Independencia. Very unpleasant aroma...

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Helpful?
1Thank Mintcake19
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: Thank you for taking the time to giving us a review of your stay at Sheraton María Isabel. Also, thank you for the comment about Sheraton Fitness Center, as you mention we have had some problems last week but now this situation is solved and it is working normally. As you say we have some old rooms, but...

Petropolis, RJ
Reviewed 12 October 2014 via mobile

Overall, the hotel is very good. The rooms are good, with excellent bathrooms. The concierge service is very nice. But the best thing about this hotel is its location, right in front of the Ángel de la Independencia and very near the Chapultepec park and the National Anthropology Museum. But I missed an indoor swimming pool and free wifi service...

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Helpful?
Thank atagomes
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: Thank you for your preference and stay in Sheraton María Isabel. We would to invite you to be a member of SPG loyalty program and enjoy the benefits in all the Starwood Hotels. It will be a pleasure to welcome you soon.

Oslo, Norway
Reviewed 11 October 2014

Sheraton Maria isabel is a good hotel on the Paseo de la Reforma right on the Angel de la Independencia roundabout. Also across from Zona Rosa which unfortunately is becoming less attrctive to ordinary visitors. The hotel is a classic but a bit showing its age, so it is good that there is ongoing renovations. The overall hotel is nice,...

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Helpful?
Thank haade
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Haade: Thank you for taking the time to share your experience in Sheraton Maria Isabel. As you mention: the new rooms will be available beginning spring 2015. Hope to see you in your next stop at Mexico City. Many thanks again for your time

Mexico City, Mexico
Reviewed 9 October 2014 via mobile

Amici Restaurant. Missed opportunity to taste the Italian cuisine at this restaurant in the 2nd. Floor. Ma. Isabel Sheraton. Good view and illumination and suitable to discuss projects and business atmosphere. The only bad thing is the food. Unfortunately, crockery and glassware had a strong smell of disinfectant annihilate the taste of food and drinks. Besides the excessive price and...

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5Thank Vicoyo
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: We have to say thankyou so much for sharing your experience at Amici. It is terrible to notice that it was an unpleasure experience. The situation was: For lettuce disinfecting iodine was used, but now we are going to buy a new product to keep the vegetable clean and with good taste. But also we have some good...

Paris, France
Reviewed 9 October 2014

I had to come back for a second time hoping to find something better but boy was I disappointed ! Service is rather bad everything feels old the staff seems miserable .... The location is good but I can't find anything good to say other than that unfortunately.

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7Thank helkeller
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: We feel really sorry for not gave you a good expierience. We would like to apoloyize, we are under a hotel remodeling stage, we garantize you that next time in Sheraton María Isabel will be a pleaseant experience. In your next trip you can visit Amici Ristorante, is offering a new menu. In this place you can spend...

Antibes
Reviewed 7 October 2014

I just spent 3 days in the hotel during a business trip. At first sight i got a very good impression, the reception is very well maintained, the personnel is very kind and check in procedure went very smoothly. I was placed on 10th floor. Room are spacious but especially the bathroom need some renovation. Bathtub and showers are quite...

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Helpful?
1Thank maraz69
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: Thankyou so much for taking the time to share with us your experience at Sheraton María Isabel. We have good news to tell, we are under a rejuvenation step, the new rooms will be ready at the begging of 2015, hope to see you then. Many thanks again for your time

San Pedro Sula, Honduras
Reviewed 3 October 2014

My first stay was back in 1969, so as you can guess the hotel is old, but has had good maintenance, now is time for another facelift. What makes the difference in this property is the location and service by most of its associates. Checking in and out is speedy, and efficient, the rooms are big and clean all the...

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Helpful?
Thank Carlos R
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Carlos: Thank you for sharing us your experienc. We are glad to read that your experience was memorable. We will be glad to see you soon. Cordially,

Buenos Aires
Reviewed 30 September 2014

Run-of-the-mill Sheraton hotel. Roomy places and long corridors. Hotel staff was very helpful and gave us a big hand with transportaion of big parties from the hotel to our work premises. Extremely well located, in front of the Angel in Paseo de La Reforma. Lot's of restaurants nearby and close to other interesting places to visit.

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Helpful?
Thank Victor K
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Victor: We are happy to know that you enjoyed your visit to the Sheraton María Isabel and our Associates made you feel at home. Hope to see you in the next stop at Mexico City. Cordially

Los Angeles, California
Reviewed 22 September 2014

I stayed here primarily because it was on my company's approved list. However, it is located very close to the Zona Rosa where there are a lot of restaurants and bars. Nonetheless, I stayed here a number of years ago, and found the property in need of some updating and repair and renovation. A property with a Sheraton flag and...

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Helpful?
2Thank J P
Elizabeth P, Social Media Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear JP: Thank you for sharing us your recent experience at the Sheraton Maria Isabel. We regret we did not meet your expecatations. But also, we are glad to inform you that we are working on an important project of renovation that will allow us to meet your expectations really soon. In 2015 we will be having so many surprises,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located on Mexico City's financial district, across the Angel of Independence. 755 Rooms, including 67 suites and 5 penthouses. All rooms features Sweet Sleeper Beds and Wireless Internet Access. 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Maria Isabel offers a bussiness center area with Link-Sheraton Tecnology by Microsoft. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. ... more   less 

Additional Information about Sheraton Mexico City Maria Isabel Hotel

Address: Avenida Paseo de La Reforma 325 | Distrito Federal, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: RM530 - RM1,074 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Mexico City Maria Isabel Hotel 4*
Number of rooms: 755
Reservation Options:
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Also Known As:
Sheraton Maria Isabel Hotel
Sheraton Mexico City Maria Isabel Hotel
Mexico City Sheraton
Hotel Style:
#24 Luxury Hotel in Mexico City
#25 Family Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#53 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mexico City Maria Isabel Hotel staff and other travellers.
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Questions? Get answers from Sheraton Mexico City Maria Isabel Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms have a great view to the square, some face a wall”
 of 5 bubbles miguelgU9833NP, 10 Feb 2017 | Read review
“Be a member of the Starwood club.”
 of 5 bubbles WorldTraveler20c, 2 Feb 2017 | Read review
“Go for Reforma avenue view”
 of 5 bubbles 610hugob, 1 Feb 2017 | Read review
“Upgrade to enjoy more space as the regular suites are somewhat smaller than I'm used to.”
 of 5 bubbles 457RobertH, 29 Jan 2017 | Read review
“we found staying on the 17th floor to be better than the 16th floor”
 of 5 bubbles worldtraveller845, 14 Jan 2017 | Read review
5 of 5