We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Mexico City

Save
Traveller (635)
Room & Suite (286)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“teppan grill”(15 reviews)
“tennis courts”(17 reviews)
“great hotel”(92 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Hyatt Regency Mexico City
Special Offer: SPECIAL MEMBER RATE!
Hotel deals
Offers from Hyatt Regency Mexico City
Special Offer: SPECIAL MEMBER RATE!
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,310)
There are newer reviews for Hyatt Regency Mexico City
See the most recent reviews
Filter reviews
1,345 results
Traveller rating
876
369
58
30
12
Traveller type
Time of year
LanguageEnglish
More languages
876
369
58
30
12
Show reviews that mention
All reviewsteppan grilltennis courtsgreat hotelpolanco areachapultepec parklobby restaurantbusiness hotelbusiness tripindoor poolclub levelsafe areafitness centerhotel is locatedexecutive floorlarge hotelbreakfast buffetanthropology museum
FilterEnglish
Updating list...
11 - 15 of 1,345 reviews
Reviewed 1 week ago

I stayed here for 5 nights on a business trip. The hotel is of high quality, room was very clean and well equipped. Service of the staff was also of high professional standards, courteous and very helpful for every need. There are several restaurant options...More

Thank Moshe_I
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 6 days ago

Dear guest, Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. We are really happy to learn that you have had a great stay during your business trip and that the service from all of...More

Reviewed 2 weeks ago

Great staff. Rooms need updating, AC and bed comfort was not great. I love how the staff treated us and the servers made the eating expoeriance great, the food was small portions for the price. Location is good.More

Review collected in partnership with Hyatt Hotels
Thank evazquez2018
Response from MEXHR-M, Guest Experience Director at Hyatt Regency Mexico CityResponded 1 week ago

Dear guest, Thank you for your positive comment regarding our team. They are, without a doubt, the ones that make magic possible in this hotel. Regarding the AC, I truly regret this ended up affecting your experience. I would like share you that housekeeping personnel...More

Reviewed 2 weeks ago

Hyatt Regency Mexico City has people that makes the difference. Congratulations to Patricio Rezendis, Karla Dominguez and Alejandra Alvarado. Also, to all in the Executive Lounge at Floor 40. Thank you for all the attentions and care you have provided.More

Review collected in partnership with Hyatt Hotels
Thank Miguel Al M
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 1 week ago

Dear Miguel, Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. On behalf of Patricio, Karla, Alejandra and all of our team in Hyatt Regency Mexico City, thank you for sharing such nice words. I'm...More

Reviewed 2 weeks ago

Upgraded to a suite for a very reasonable number of points. Regency Club had great food and view. Room came with a butler who was very helpful with recommendations and getting things done such as shoe polishing. Location was perfect in the Polanco area. Very...More

Review collected in partnership with Hyatt Hotels
Thank Cool1g
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 1 week ago

Dear guest, Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. We are very happy that we have helped you to make your visit to this beautiful city, even more memorable. I'm glad you had...More

Reviewed 3 weeks ago

We stayed 6 night stay at Hyatt Mexico City and can always depend on Hyatt for good value and excellent quality whether it is location, room, food and service. Because it was the end of our long South America trip we upgraded to the Club...More

Review collected in partnership with Hyatt Hotels
Thank Hankvancouver
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 2 weeks ago

Dear Hank, Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. It's always an honor to read so amazing reviews like yours and above all, to learn that we helped you to make the last...More

View more reviews
Most Booked Properties in Mexico City
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$165 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#15 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$165 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#15 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (635)
Room & Suite (286)
Dining (90)
Pool & Beach (12)
Amenities (43)
Business Centre & Event Rooms (4)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
austrianpine
17 February 2018|
AnswerShow all 3 answers
Response from moira1234567 | Reviewed this property |
Totally worth it! Great breakfast and snacks and free drinks at happy hour.
0
Votes
Bonzoboy2000
16 January 2018|
AnswerShow all 2 answers
Response from steveswede | Reviewed this property |
I arrived early week day afternoon and booked a viator car transport. They were wonderful and met me with a sign upon exiting. It took 45 minutes to the hotel and traffic was amazingly light for Mexico City. I would say... More
1
Vote
Bonzoboy2000
15 January 2018|
AnswerShow all 3 answers
Response from rebecca m | Reviewed this property |
This is a large hotel which has a nice restaurant and bar. Polanco is the nicest section of Mexico City with lots of nice restaurants and shopping. I used uber or walked. Do not use taxis outside of the hotel stand
1
Vote
Room Tips
"Ask for what you want"
Read review
"The highest possible floor would provide best city view."
Read review
"Club Level Facing the Park"
Read review
"If you have the option for the breakfast, bar etc take it. We enjoyed the morning coffee and afternoon..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing