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Marquis Reforma Hotel & Spa

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1,141 Reviews from our TripAdvisor Community

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There are newer reviews for Marquis Reforma Hotel & Spa
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Showing 661: English reviews
Wasatch Range, Utah
Reviewed 22 October 2016

I travelled to Mexico City for business. I found this hotel to be excellent in all areas of service. The staff was particularly friendly and helpful. The restaurants in the hotel are also excellent. I will definitely book this hotel again on my next trip to Mexico City.

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Helpful?
Thank carolyne169
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our employees was very helpful. We are more tan glad to make your business trip an easy one. Your comments...

Delray Beach, Florida
Reviewed 21 October 2016

Attention to every detail. Someone always ready to tag your bag, clear your plate, offer assistance. Great food in all restaurants. Coffee machine in room was broken and replaced immediately. Very comfy beds. A bit of construction in the area, but very nice area.

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Helpful?
Thank Q9886OVericb
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Brotherhood: Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make...

Madrid, Spain
Reviewed 19 October 2016

The hotel is located in a safe area, nice entrance, kind staff. The first impression is good but when you go to the rooms it changes totally. The rooms need a total refurbishment, everything is dated and don´t give a sensation of cleanness. The rooms are more likely of a 3 star hotel. The bathrobe in the room was dirty...

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Helpful?
Thank yasemen k
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Miss Yasemen K. Thank you very much for the comments you share with us regarding your stay at Marquis Reforma Hotel & Spa. I would like to let you know that our guests are the most important for us, and It is very pleasant to know that you received a kind service from our team. We thank you for...

San Diego, California
Reviewed 16 October 2016

Service and luxury can be found here.A wonderful escape from the intensity of Mexico City.The Market Restaurant is the place for breakfast.The hotel staff are bi lingual and willing to please. Jose, The Concierge is exceptional. If Jose cannot find it for you it does not exist. Worth a visit.

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Helpful?
Thank James K
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for all those flattering comments you have shared regarding your last stay at Marquis Reforma Hotel and Spa. It is very pleasant for us to know that our guests recommend us according to their experiences, as you did. It makes us feel that we are doing a good job. We will share your opinion...

Sugar Land, Texas
Reviewed 15 October 2016

The Marquis Reforma was an excellent choice for us during our stay in Mexico City. Our room was fantastic with a terrace overlooking the city! The restaurants were great especially for breakfast. Everyone at the hotel was helpful during our stay from taking care of problems with a tour vendor, suggesting areas to sightsee, getting taxis, helping us with menus...

Review collected in partnership with this hotel
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Helpful?
Thank D7208NSsallys
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Sally S.: Thank you very much for the good comments you share with us regarding your stay at Marquis Reforma Hotel and SPA. I would like to let you know that our guests are the most important for us, and the reason why we always do our best efforts to make you feel comfortable and make your stay a...

Resistencia, Argentina
Reviewed 11 October 2016

Wide and very comfortable rooms. Exceptional services of cleanliness perfect Gastronomy cordial and efficient Attention of the whole personnel. Security. Facility to the check in and check out of the hotel

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Helpful?
Thank Dario G
SaraLMarquis, Quality Manger at Marquis Reforma Hotel & Spa, responded to this review

Dear Dario G. Thank you very much for the good comments you shared regarding your last stay at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed your stay with us and most of all that our team offer you an excellent service. We love to pamper our guests. Thank you for your preference and...

San Francisco, CA
Reviewed 10 October 2016

Marquis Reforma Hotel and Spa in Mexico City is first class, replete with charm and comfort. Located near the historic district in this world-class city, it is very convenient to points of interest such as Chapultepec, museums and entertainment. Rooms are immaculate, well-appointed with first-rate service. Meal preparation and service in the restaurants is impeccable. Indoor/outdoor seating options at Sikieros...

Review collected in partnership with this hotel
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Helpful?
Thank 449christinet
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear guest: We appreciate the good comments you shared regarding your last stay at Marquis Reforma Hotel and Spa. It is very pleasant to know that our guests recommend us according to their experiences, as you did. It makes us feel that we are doing a good job. I will share your opinion with our employees and I make sure...

Cancun, Mexico
Reviewed 9 October 2016

Nothing additional to commnet in respect to this hotel. The amenities are the betters. Good quality and comfortable bed. The bathromm is good but the tub area is does not close properly and water fun.

Review collected in partnership with this hotel
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Helpful?
Thank 276renec
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. We will make sure the tub gets fix right away. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our employees was very helpful. Your comments motivate us to...

Rio de Janeiro, RJ
Reviewed 8 October 2016

Nice hotel with an amazing spa & Fitness center. Sunday brunch is served untill 12:30 and include seafood and meat, located on Reforma Avenue is close to Chapultepec Park and walking distance to " The Angel "

Review collected in partnership with this hotel
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Helpful?
Thank CPGP_chile
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, It is a very pleasure for us you have enjoyed your stay. Part of our philosophy is to enjoy the life, the work and the business, as that, we will be waiting for your next stay with us for you to keep having the best service and an unforgetable stay. Best regards, Denise Del Castillo

Mexico City, Mexico
Reviewed 7 October 2016

Excellent services and personal, very clean and confort. I would recommend this establishment to all who visit Mexico City. The staff is very helpful, and polite, and friendly. A great hotel and have a great location in Mexico City.

Review collected in partnership with this hotel
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Helpful?
Thank 374mariadejesusg
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day, to make your stay an excelent one, worth it. We would love to host you on...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Market Gourmet Cafe
Market Gourmet Cafe
Cuisines: Italian, Mexican, Asian, Argentinian, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: RM602 - RM1,306 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#10 Business Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a higher floor facing Paseo de la Reforma (great view).”
 of 5 bubbles BarbR391, 27 Mar 2017 | Read review
“There is a considerable surcharge for cabs requested at the concierge”
 of 5 bubbles RobertaMMG, 27 Mar 2017 | Read review
“Pay a little extra and get a suite great large rooms.”
 of 5 bubbles jfoxworthy, 24 Mar 2017 | Read review
“safe location”
 of 5 bubbles chuckchengchungc, 11 Mar 2017 | Read review
“Select a room on the 9th floor facing la Refoma - the view is superb!”
 of 5 bubbles , 10 Feb 2017 | Read review
5 of 5