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InterContinental Presidente Mexico City

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InterContinental Presidente Mexico City
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1,336 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Cocoa Beach, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

A great hotel with great staff! Felt safe and secure at all times. Hotel resaurants were excellent! Walked at night to local restaurants with no problems as well. Very comfortable rooms. Staff was willing to go the extra mile. Bus tour, museums all in walking distance. Uber gets you anywhere else cheaply. All in all I love the Polanco neighborhood.

Helpful?
Thank B9182OWscottb
2 reviews
Reviewed 3 days ago NEW

We were at the InterContinental Presidente for four nights in November,2016. The service was excellent and the staff were all very friendly and helpful.There were great views of the city fro our room on the 32nd floor. This area is safe and one can walk easily around and visit several good restaurants in the area. We especially liked the Cafe... More 

Helpful?
Thank Leon M
North Kansas City, Missouri, United States
Level Contributor
119 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 week ago NEW via mobile

It's amazing how the staff manage to disappointing me in every possible chance. Check in slow even with a few people waiting. The bedroom was booked as a king size bed I got a double room. Air conditioner is not cold. I asked for extra pillows they didn't bring them, I called again and they say didn't have extra pillows... More 

Helpful?
Thank Luis R
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Please accept my sincere apologies for the inconveniences you faced during your stay, as we did not meet your expectations. I have already shared your comments with our team in order to do the necessary changes and to be more careful with our guests' requirements. About our Business Center, I would like to tell you that it is... More 

Toronto, Canada
Level Contributor
91 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 1 week ago via mobile

Great location. Excellent room. Spectacular view from 28th floor. Upgraded to a Jr suite. Awesome shower. Friendly, multilingual staff. Pricey restaurants and shops but so well suited to other areas of the city.

Helpful?
Thank TORN1
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing us and for sharing your feedback about your recent stay. I am pleased to know that you had a wonderful stay, enjoyed our updated rooms and awesome views. We will be looking forward to welcome you back again and provide you the same excellent service as we did this time. Kind regards, Guillermo Valencia... More 

Wigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Fabulous stay we had 4 days here and my husband unfortunately had a fall before we arrived and we needed the loan of a wheelchair... absolutely no problem for them nothing was too much trouble and a special mention to chief concierge Mario A Laguna he was so helpful we had some Mexican relatives visit us and he translated for... More 

Helpful?
1 Thank dleadley
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for sharing your experience about your recent visit. I am so sorry about your husband's accident but it is glad to know that you did enjoy your stay though. I will congratulate our Chef Concierge, Mario Laguna, for the extraordinary service provided and for making your stay comfortable and pleasant. We... More 

Atlanta, U.S.A.
Level Contributor
141 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 3 weeks ago

We booked three nights here for a long-weekend stay on advice from friends who've spent a lot of time in Mexico City. We were not disappointed! The hotel is wedged between a Hyatt Regency and a JW Marriott in an upscale part of town. You'll find a lot of dining, shopping, parks, and cultural sites all within a relatively short... More 

Helpful?
1 Thank ATL2World
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for your preference, loyalty and mostly for taking the time to share your experience with us. I am happy to hear that you had a wonderful stay, enjoyed our awesome location which has a lot to offer such as the stunning views from our high-up building. Also I am glad to know you enjoyed... More 

Melbourne, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

We stayed at the hotel in July, for a couple nights after our long haul flight arriving in Mexico. Great location - close to the museum and parks, safe area to walk around and close to cafes bars and restaurants. Great room and bathroom. View was amazing over the city.

Helpful?
Thank raegirl88
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing our property and for taking the time to share your opinion with us. I am pleased to know that you had a great stay, in our awesome location and updated rooms; also that you had a unforgettable experience during your holidays. We will be looking forward to welcome you back again and provide you... More 

Kingston, Ontario
Level Contributor
577 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed 4 weeks ago

This is a very expensive hotel but you get what you pay for. I was in Mexico for a very important business meeting and the hotel was perfect. It is located very close to the Polancito restaurant district as well as high-end shopping. The rooms are spacious with terrific views of Polanco. The in-room internet is excellent with a good... More 

Helpful?
Thank Weerobbie
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing us to stay and for dedicating your time to share your opinion with us. I am happy to hear you had a great stay, enjoyed our recently refurbished rooms, our Business Center, which is the perfect place to arrange your meetings, and our privileged location. We hope to have the opportunity to welcome you... More 

Level Contributor
2 reviews
Reviewed 27 October 2016 via mobile

Stayed over the weekend and had an upgraded room with separate sitting area. Check in was quick and efficient. Room was beautifully decorated- only a couple of small issues- ironing board was broken and TV in the bedroom did not work. Room gave access to the Club lounge which was definitely one of the best of its kind. Excellent breakfast... More 

Helpful?
Thank Michael B
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing our property and for the time you dedicated to share your opinion with us. I am glad to hear you had a wonderful stay, enjoyed your upgrade and refurbished rooms, our Club Lounge, privileged location and the excellent service provided by our staff. About the issues mentioned, please accept my apologies as that is... More 

Athens, Greece
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2016

The hotel has fantastic breakfast! The rooms are large and clean and most important the view from the rooms is great! Iron in the room as well as very clean bathroom and shower! Overall, a very good choice!

Helpful?
1 Thank vassmich
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for taking the time to share your opinion with us. I am pleased to know that you had a great stay, enjoyed our buffet breakfast and the excellent service provided by our staff. We will be looking forward to welcome you back again. Warm regards, Guillermo Valencia V. General Manager More 

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital s most dynamic cultural, business and shopping areas. This prestigious locale is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazarik Avenue and Pasaje Polanco shops are also worth seeing. ... more   less 

Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: RM617 - RM1,684 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 659
Reservation Options:
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Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#12 Luxury Hotel in Mexico City
#19 Business Hotel in Mexico City
#30 Family Hotel in Mexico City
#31 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Mexico City staff and other travellers.
13 questions
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Saint Louis, Missouri
5 months ago
over a year ago

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Questions? Get answers from InterContinental Presidente Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room next to the elevators!”
 of 5 bubbles B9182OWscottb, 1 Dec 2016 | Read review
“higher floors have excellent views of the city and neighborhood”
 of 5 bubbles 255leonm, 30 Nov 2016 | Read review
“I prefer the rooms with a view of the park.”
 of 5 bubbles Jester90210, 21 Oct 2016 | Read review
“Try to get rooms facing the Auditorio Nacional or Chapultepec park. Try all the restaurants around the area, they are awesome!”
 of 5 bubbles alfonsoc367, 12 Sep 2016 | Read review
“The chapultepec park view is very nice”
 of 5 bubbles Dakini68, 12 Sep 2016 | Read review
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