We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Gran Hotel Ciudad de Mexico

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Gran Hotel Ciudad de Mexico
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,245 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,253: English reviews
Louisville, Kentucky
Reviewed yesterday NEW

We stayed at the Grand Hotel Ciudad during our Mexico city visit after the beach vacation in early December. Booking on their website was easy. The hotel way exceeded our expectations. I travel a lot, and believe that this was one of the best places that I had ever stayed. Historical hotel was built in 1907 and recently renovated. It...

 Report
Helpful?
Thank lana816
Great Barrington, Massachusetts
Reviewed 2 days ago NEW

Gran Hotel Ciudad de Mexico is a spectacular Hotel. It is is historic and stunningly beautiful. The staff are friendly, helpful and kind. The roof top restaurant with its breathtaking view has excellent staff and delicious food. Two of our waiters, Oscar and Alex Z., were wonderful.

 Report
Helpful?
Thank woodhousekc
Falls Church
Reviewed 3 days ago NEW

We wanted to be close to the central part of town and booked the Gran Hotel with the expectation that it could be a bit run down or not up to standard. WE WERE WRONG. This hotel is absolutely wonderful. First of all, when we arrived, they received us gracefully and with a glass of champagne. During our four night...

 Report
Helpful?
Thank HappyTravellersTw0
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for choosing our hotel, and for taking the time to write your comment. We have the privilege of being located in one of the most historic and emblematic buildings in Mexico City´s downtown. All the rooms are facing to the Zocalo have the most incredible view and you could really enjoy them. We feel happy of...

Reviewed 1 week ago via mobile

That's a awesome place. Adan Lizeth is great. It has great view and great food. Location is also great. I like all the meat and the chef chef will serve you if you order taco. They are super kind person, it seems that Asia is not familiar here. We feel that people are more likely to talk with us. If...

 Report
Helpful?
Thank Katniss F
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you so much for visiting our Terraza Restaurant. We do try to set ourselves apart by providing consistent, friendly customer service. Our staff, especially Adan and Lizeth will feel so proud to read your comments. We are glad to know that this experience in Gran Hotel Ciudad de México was for you a unique one. We look...

Palo Alto, California
Reviewed 1 week ago via mobile

Let me start with saying that this hotel is a gem. It's location is one of his many perks. It's in the middle of historic downtown close to museums, food, bars,palacio de Bella's artes and other museums. You technically don't need any transportation everything is walking distance. Security is another plus they have a person at the door, which he...

 Report
Helpful?
1Thank malopezpadilla
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you very much for your comment. We are pleased that you enjoyed the excellence of our personalized service and the beauty of our architecture. Our location is a positive plus, because we are located in a tourist area, taking a few steps shops, restaurants, museums that will make your stay more affordable. Our staff will really enjoyed...

Clinton, New Jersey
Reviewed 1 week ago via mobile

Our stay at the Gran Hotel was one of the highlights of our first visit to the CDMX (as Mexico City is known). Terrific location-safe area (police presence everywhere) with restaurants , shopping, amenities and tourist attractions within walking distance. That Tiffany ceiling - absolutely gorgeous! The staff was attentive and welcoming, helping us more than once to make restaurant...

 Report
Helpful?
Thank Monica B
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Monica, Thank you very much for your kind comment and let us know you enjoy your stay which was fully satisfactory. It was a pleasure that you enjoyed our incredible location, the art nouveau style that the hotel has and the beauty of our great Tiffany Stained Glass ceiling. Everything you had in our hotel was really great for...

Melbourne, Australia
Reviewed 1 week ago

The Gran Hotel is is an historic hotel with some fantastic architecture, punctuated by an incredible stained glass roof. It is also located right next to the Zocalo in the heart of Mexico City's historic district. The rooftop restaurant has great views of the Zocalo and Metropolitan Cathedral. The above reasons where why we chose to stay at the hotel...

 Report
Helpful?
Thank Alistair T
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for taking the time to write your sincere opinion about your recent stay with us. As you may know, we have the privilege of being located in one of the most historic and emblematic buildings in Mexico City´s downtown. You can ask for room service and you can pay at the Checkout only if you leave...

Cleveland, Ohio
Reviewed 1 week ago via mobile

I stayed at Gran Hotel from Dec 27 - Dec 31, 2016. My arrival got off to a bumpy start with the miscommunication regarding car service from the airport but the manager and front desk staff were very apologetic and let me check-in early. The room was lovely and the food in both La Terraza and the breakfast menu was...

 Report
Helpful?
Thank Wandays
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. For us it was a pleasure that you like your food at the Terraza restaurant and the breakfast at Café...

Portland, Oregon
Reviewed 1 week ago

My wife and I spent four days at the Gran Hotel Ciudad De Mexico...2 days prior to Xmas and 2 days on New Years Day. The experience was outstanding. The hotel is located on the Zocalo which during the holidays has to be the most festive place in Mexico. The plaza was decorated with a large Xmas tree (which would...

 Report
Helpful?
Thank Robert H
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Robert, Gran Hotel Ciudad de Mexico thank you for sending your amazing comment about your visit to Mexico City and the experience in the hotel. I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. During Christmas time the Zocalo converts...

San Francisco, California
Reviewed 1 week ago

This hotel has a great location in the historical area of the city. Friendly staff. The bed was very comfortable. There were a few things that I didn't like: 1. Smell from the sewer around the hotel and lots of homeless people sleeping on the streets right next to the hotel. 2, Towels that have been washed probably million times...

 Report
Helpful?
1Thank Helen K
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Helen, Thank you for taking the time to address us your remarks. We are pleased to know that you enjoyed your accommodations, our customer service and the location of the hotel. We appreciate your concerns regarding the smell from the sewer around the hotel and the homeless people but this kind of problems concerns to the government of the...

1,632 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1332)
Viewed
Hotel & Grounds (432)
Viewed
Dining (87)
Viewed
Room/Suite (150)
Viewed
Bathroom (49)
Viewed
View from Room (75)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
5:59
Videos (1)
Viewed
Other (535)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (221)
Viewed
Amenities (15)
Viewed
Junior Suite Vista al Zocalo (44)
Viewed
Master Suite (55)
Viewed
Dining (17)
Viewed
Standard de Lujo (31)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Hotel & Grounds (23)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (3)
Viewed
Room/Suite (6)
Viewed
View from Room (1)
Viewed
Other (43)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Centro Historico
Historico Central
Historico Central
#5 of 303 in Mexico City
519 reviews
Centro Historico
Zocalo Central
Zocalo Central
#11 of 303 in Mexico City
1,219 reviews
Centro Historico
Hampton Inn & Suites Mexico City - Centro Historico
Show Prices
Show Prices
Show Prices
Polanco
Las Alcobas Mexico DF
Las Alcobas Mexico DF
#1 of 303 in Mexico City
595 reviews
The St. Regis Mexico City
#7 of 303 in Mexico City
857 reviews
Reforma / Zona Rosa
Four Seasons Mexico City
Four Seasons Mexico City
#12 of 303 in Mexico City
1,103 reviews
Show Prices
Show Prices
Show Prices

Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 

Additional Information about Gran Hotel Ciudad de Mexico

Address: Calle 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: RM598 - RM1,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, TravelClick, Cancelon, Cheap Tickets, Orbitz, Hotwire and Jetsetter so you can book your Gran Hotel Ciudad de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Ciudad de Mexico staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Gran Hotel Ciudad de Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suites are roomy and great views.”
 of 5 bubbles HappyTravellersTw0, 13 Jan 2017 | Read review
“Check with reception about the vouchers for room service / restaurant”
 of 5 bubbles alistairt954, 5 Jan 2017 | Read review
“Rooms on the side away from the Zocalo offer you the opportunity to enjoy wonderful street musicians.”
 of 5 bubbles E6109IUroberth, 4 Jan 2017 | Read review
“As Stay in a junior suite which all have a view of the Zocalo. Suites 201 and 301 are best.”
 of 5 bubbles lldekker, 30 Dec 2016 | Read review
“Ask for exterior view room”
 of 5 bubbles TonyandHilda, 25 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay