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Gran Hotel Ciudad de Mexico

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Gran Hotel Ciudad de Mexico
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2,373 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
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Reviewed yesterday NEWvia mobile

This place is quite spectacular! This historical building is absoloutely beautiful and the staff are 100% the best. So friendly and helpful with little personal insights on where to go and where to eat should you choose not to dine in it's restaraunt upstairs(we'll be trying that tonight) We had a free upgrade to a large suit for our honeymoon...

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Thank Yee-haarrrScott
Reviewed yesterday NEWvia mobile

I stayed at this hotel for 4 nights. First time you enter the hall you cannot help yourself but being verwhelmed by the fantastic constructuion of this building. The roof and escalator ist fantastic. You ll know what I mean if you google it. The staff was extremely friendly and helpful. The room was really big and clean and great...

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Thank Andreas K
Canberra, Australia
Reviewed 2 days ago NEWvia mobile

We stayed three nights at this superb hotel. The huge entrance with the enormous chandelier, antique lifts and breathtaking Tiffany canopy takes your breath away as you enter. We were greeted with champagne each time we came into the hotel Our room was very large and most comfortable. A plate of delicious small cakes were waiting with a welcome message....

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Thank julie_higgins
Oakham, United Kingdom
Reviewed 3 days ago NEW

Set in the centre of Mexico city on the cathadral square, the hotel is a great base for wandering around Mexico city and seeing the sights. The architecture with brass & stained glass in abundance makes the hotel very special with the amazing stained glass ceiling and "James Bond" lift (from the opening of Spectre). We arrived to find a...

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Thank Gail S
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Gali, Thank you for choosing Gran Hotel Ciudad de México and for taking the time to share your important feedback with us. I am glad to know you enjoyed your stay, our architecture and awesome location. We feel that the satisfaction of our guest is the most important and if we are having a wedding we can give you...

Reviewed 4 days ago NEWvia mobile

Fine restaurant La terraza. Great view of Mexico City downtown's. Great buffet and margaritas. Awesome hotel. Great location and service. Great views of Zocalo, cathedral, supreme court and national palace.

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Helpful?
Thank Bruno C
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Bruno, Thank you for rating us and of course for taking some time to comment. It was wonderful that you enjoyed your stay at the Gran Hotel Ciudad de México and the Terraza restaurant. We feel proud that the dishes, the view and the service were perfect for you. It would be a pleasure to visit us again when...

Reviewed 6 days ago NEW

Excellent hotel!!!! Jorge Flores the bell boy is outstanding, courteous, and helped me with everything even carrying stroller up and down stairs. Book ahead on website and include breakfast for only $1, yes $1 which includes everything on menu, fresh juices, fruits, delicious. Hotel also offers private cab service is you want to feel more secure. Mario did an excellent...

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Thank Blanca M
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Blanca, Gran Hotel Ciudad de Mexico thanks you for sending your feedback of your recent stay with us. Our priority is to create memorable moments to every guest that visit our hotel. All of our staff will be always at your service. Jorge and Mario will appreciate your comments. It was amazing to read that you enjoyed your complete...

Toronto, Canada
Reviewed 1 week ago NEW

Everything about the hotel, staff and food is a 5 star! The hotel is beautiful, clean and in the best location. The staff are friendly, professional and very helpful with anything you need. The restaurant had amazing food and a great view. There was a convenient business center to check into our flights, which was very helpful. Thank you to...

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Helpful?
Thank Nicole B
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Nicole, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. Jaime will enjoy the mention. We are glad to know that this experience in Gran Hotel Ciudad de México was for you a unique one and we are so glad to hear that you enjoyed the...

Boston, Massachusetts
Reviewed 1 week ago

I read several reviews before visiting this stunning place and I must certainly say that from the very first moment you get into the lobby you feel in another century. The place is beautiful and the staff is exceptional but I want to thank specially to the lady hosting at the Terrace Restaurant, if you are lucky as we were...

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1Thank chathamday
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for giving us an excellent rating. I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We feel happy of being able to show excellent guest service and many little details that we have prepared just for you....

Mexico City, Mexico
Reviewed 1 week ago

I want to thank Lourdes Palacios for her amazing service. she was so nice and helpful with us and made us had a good first impression of the hotel. also I want to recognize that the food of the brunch was varied and delicious .

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2Thank ezdivolcanes
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for rating us and of course for taking some time to comment. It was wonderful that you enjoyed your stay at the hotel and Terraza restaurant. We hope that the dishes, the view and the service were perfect for you. Lourdes will receive your opinion. It would be a pleasure to visit us again and continue...

Acapulco, Mexico
Reviewed 1 week ago

I had the privilege to stay in this hotel for a wedding which took over the entire property, and it was wonderful to see the beautiful historic property in it's full regalia. My room was large, comfortable, light and well-equipped as was the bathroom, but sadly with a view of a wall, others apparently have views of the Zocalo. The...

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1Thank archibalda
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. It was fantastic that you had a good impression of your room, the property and the staff that always will...

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Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 

Additional Information about Gran Hotel Ciudad de Mexico

Address: Calle 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: RM596 - RM897 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Ciudad de Mexico staff and other travellers.
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Questions? Get answers from Gran Hotel Ciudad de Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Margaritas are huge and delicious.”
 of 5 bubbles chathamday, 22 Mar 2017 | Read review
“Ask for a view although it might meen increased noise.”
 of 5 bubbles archibalda, 21 Mar 2017 | Read review
“2nd floor street side had street music during day and reasonable night time.”
 of 5 bubbles F1355EMmaryh, 21 Mar 2017 | Read review
“Queen Rooms and Suites have the best view”
 of 5 bubbles 99griseldaa, 21 Mar 2017 | Read review
“we faced main square but sound insulation was perfect”
 of 5 bubbles MOutdoor, 20 Mar 2017 | Read review
5 of 5