We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Gran Hotel Ciudad de Mexico

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Gran Hotel Ciudad de Mexico
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,200 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,224: English reviews
Reviewed today NEW

This hotel is housed in one of the most beautiful buildings in Mexico City. It is important to get a room overlooking the Plaza if possible and to avoid being on the top floor where there is the background noise of the air conditioning throughout the night. The hotel features an outstanding Tiffany glass roof as well as one of...

 Report
Helpful?
Thank indophilia
Manassas, Virginia
Reviewed yesterday NEW

stayed for 4 nights as we explore mexico city. this hotel was spotless. great sized room, with good view of the city, big comfy beds, no complaints at all. greatly located with lots of attractions to explore. shops and restaurants nearby too. a good find place to stay in mexico city. great value for money to.

 Report
Helpful?
Thank lyndsiemulholland
Chittenango, New York
Reviewed yesterday NEW

It was our first time to Mexico City and it was amazing. The hotel is stunning and everyone was wonderful. We loved Jamie the doorman, so knowledgeable about the area. Rosa was our housekeeper and she was a delight and had great info about the hotels history. Our room overlooked Zocalo Square. We will definitely stay there again when we...

 Report
Helpful?
Thank lleblanc1
Reviewed 2 days ago NEWvia mobile

This hotel is fantastic! We have a beautiful room overlooking the square in a Master Suite, it is amazing! We would stay here again in a heartbeat! We had drinks at the Terrazzo Restaurant (balcony) overlooking the Square. Our waiter was Javier, and the bartender is Eduardo, they made us the best martini drinks, the service could not have been...

 Report
Helpful?
Thank mona s
Toronto, Canada
Reviewed 4 days ago NEW

If you want to spend a day absorbing the beauty and energy of Mexico City's Zocalo and Historical Centre you could not find a better place to stay. The stunning stained glass ceiling (the most beautiful use of stained glass I have ever seen) and bird cage elevators mean that every time you enter the building you will be happy....

 Report
Helpful?
1Thank mars20262015
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Mars, We are very satisfied to know that you enjoyed your recent stay at Gran Hotel Ciudad de Mexico as much as you describe it. Our hotel has the privilege of being considered one of the most beautiful examples of the Art Nouveau style and a stunning stained ceiling which was made by Jacques Gruber, so we feel very...

Reviewed 1 week ago

The hotel is first class, with wonderful staff. From the front desk to the service staff, everyone was first class. The rooms were well appointed. The 2 private tours we booked through the hotel were very nice and professional. The location was perfect for sightseeing, and the Chapultepec park and surrounding neighborhoods were a short metro ride away. We will...

 Report
Helpful?
Thank richardf640
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Richard, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay with us and also the tours that you had booked were incredible. We hope you will never forget this unique experience. We would love to have you again...

Reviewed 1 week ago

What an excellent hotel. Since we walked in we were treated like royalty. The rooms are incredible with excellent room service and stay. Their hotel taxi service was also amazing. They were able to take us to our destination and be waiting for us when we got out. They gave us a mini tour to and from the hotel. We...

 Report
Helpful?
Thank Alejandra R
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Alejandra, We appreciate your wonderful words, we are pleased to read that our service staff provided was so great and you enjoyed your stay and also our elegant rooms. The Terraza restaurant is such amazing with the view and the service, Daniel and Hugo will feel so proud for the mention. It will be an honor to have your...

Reviewed 1 week ago via mobile

The staff was great from the moment we got to hotel. Javier Ojeda was great with us went out of his way to make us feel at home. The best hotel in Mexico City and is locaed right by the zocalo. We will stay here again.

 Report
Helpful?
Thank lunafermin
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you very much for giving us know your pleasant experience in our Hotel. It is always is a pleasure provide you our excellent service, Javier will continue to do their best every day. Notably our location is so nice because we are in the heart of the city, just steps from a variety of tourist attractions, shops,...

Santa Cruz, California
Reviewed 1 week ago via mobile

What a spectacular hotel. The Gran Hotel Ciudad de Mexico was the icing on the cake that was my first trip to Mexico City. I can honestly say that my stay at this fantastic property, made me want to return as soon as possible. The service was unsurpassed - especially with Jaime. Make sure you ask him about his Chicago...

 Report
Helpful?
Thank ShoegalSC
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Shoega, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a first class service. Jaime and the staff will received your congratulations. We always try to make you feel like if you were at home. Thank you for being...

Brownsville, Texas
Reviewed 1 week ago

Hotel service was ordinary and just above normal.....too expensive for the the flat service. Watch out for the Taxi they provide because the front desk manager Ricardo will quote a price and once they take you your destination the driver will raise the price....A trick they all use. Best to us UBER services for transportation. It is reasonable and safe....

 Report
Helpful?
Thank 763jorta
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for your review of our hotel. The guest service provided by our staff is always trying to be friendly, polite and they always want to do their best every day. Javier will received your congratulations. The location of the hotel is perfectly located in the heart of the downtown where you could find many things to...

1,591 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1291)
Viewed
Hotel & Grounds (424)
Viewed
Room/Suite (149)
Viewed
Bathroom (49)
Viewed
Dining (82)
Viewed
View from Room (75)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (509)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (221)
Viewed
Amenities (15)
Viewed
Junior Suite Vista al Zocalo (44)
Viewed
Master Suite (55)
Viewed
Dining (17)
Viewed
Standard de Lujo (31)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Hotel & Grounds (23)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (3)
Viewed
Room/Suite (6)
Viewed
View from Room (1)
Viewed
Other (43)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Centro Historico
Zocalo Central
Zocalo Central
#12 of 307 in Mexico City
1,182 reviews
Centro Historico
Historico Central
Historico Central
#5 of 307 in Mexico City
470 reviews
Centro Historico
Hampton Inn & Suites Mexico City - Centro Historico
Show Prices
Show Prices
Show Prices
Polanco
Las Alcobas Mexico DF
Las Alcobas Mexico DF
#1 of 307 in Mexico City
582 reviews
The St. Regis Mexico City
#6 of 307 in Mexico City
833 reviews
Reforma / Zona Rosa
Four Seasons Mexico City
Four Seasons Mexico City
#10 of 307 in Mexico City
1,068 reviews
Show Prices
Show Prices
Show Prices

Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 

Additional Information about Gran Hotel Ciudad de Mexico

Address: Calle 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: RM585 - RM880 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TravelClick, Booking.com, Expedia, Cheap Tickets, Priceline, Cancelon, Travelocity, Odigeo and Jetsetter so you can book your Gran Hotel Ciudad de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#9 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Ciudad de Mexico staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Gran Hotel Ciudad de Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose the top floor or a room at the back. See my review. Book on line for a better price.”
 of 5 bubbles indophilia, 5 Dec 2016 | Read review
“Make sure you stop at the terrace for a meal or drink!”
 of 5 bubbles lleblanc1, 4 Dec 2016 | Read review
“Ask for a corner room. The double windows are superb.”
 of 5 bubbles mars20262015, 1 Dec 2016 | Read review
“Zocalo views are great, but get a side street view if you want more quiet.”
 of 5 bubbles richardf640, 28 Nov 2016 | Read review
“Get one with view across square although can be noisy.”
 of 5 bubbles porlockvale, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay