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Emporio Reforma

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646 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Seattle, Washington
1 review
Reviewed 4 days ago NEW

Excellent location: lovely walk to the Zocalo, longer but superb walk to the Anthropology Museum, so many fine plazas and parks. Just beyond the edge of the Zona Rosa. Lots of places to eat, all prices. Safe. Fun. Hotel itself provides excellent service, including answers to questions, directions, more. The room: good bed, enough closet space. Small room but who... More 

Helpful?
Thank RitaBee1
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

I stayed with them last week to attend an Adele's concert in Mexico City and the room was amazing. It was spacious and clean and I loved the shower. Personel is a great asset to the hotel I personally recomend Alfredo the bell boy and Fernando; they always tried their best and gave the extra mile helpimg us with Taxi... More 

Helpful?
Thank Vhern
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

I appreciate the time taken to send us your feedback. I've had feedback with Mr. Fernando and the front desk staff and Mr. Alfredo the bell boys. It is helpful for us to know your experience in the Hotel. We expect to be favored in be your first choice on your next visit and make it exceeds the previous one.... More 

Bergamo, Italy
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

The Location is very good, staff is very nice and caring, Rooms are small but clean and comfortable, restaurant is good for any meals, breakfast included has really a wide choice. Price is good. Wifi is too slow.

Helpful?
Thank Axeletsharon
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. Thanks a lot. Regards, Hector Villa Saenz General Director More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My first time writing a hotel review but I have to because of a few things... the staff and service at the hotel were absolutely lovely and made our stay feel easy. The decoration and ambience of the hotel is beautiful and really comfortable. Our room was small but we didn't mind that as it was well equipped, bed was... More 

Helpful?
1 Thank Victoria S
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. It is important to know we have a different kind of room and views. Thanks a lot, I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. Regards,... More 

Leeds, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

The staff are very helpful and trustworthy. My partner left his jacket in the room after checking out - we returned to the hotel 5 days after checkout and the jacket had been held by housekeeping. The hotel is in a good location on a safe road.

Helpful?
Thank MPWharton
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks for taking the time to fill out the questionnaire during your visit, We appreciate hearing from our customers, your commentes are vital for us to continue to serve you as you deserve. We expect to be favored in be your first choice on your next and make it exceeds the previous one. Best regards, Hector Villa Saenz General Director More 

1 review
Reviewed 3 weeks ago

My family and I were visiting home from Eugene, Oregon. We ended up just having lunch at this wonderful hotel. What made this experience great was our server/waiter: Francisco Cabecera Inosencio. He was so thoughtful, warm, and welcoming. He really made the experience the best. He just made you feel at home and he was tentative. My family and I... More 

Helpful?
Thank Sandra M
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks for taking the time to fill out the questionnaire during your visit, We appreciate hearing from our customers, your comments are vital for us to continue to serve you as you deserve, It is helpful for us to know your experience in the Hotel. You and your family, I hope come back soon at Mexico City in your home... More 

Cerrillos, New Mexico
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 weeks ago

We stayed here four nights in October/Nov. to attend the Formula 1 races and Dia de los Muertos. Hotel is on a busy main street but our room was very quiet. Its situated halfway between Chapultepec Park and Zocalo, both were about a 1 1/2 mile walk in opposite directions. Our room was very clean and the bed was comfortable.... More 

Helpful?
Thank LoriW_10
Halifax, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

Good location for access to suppliers and the airport. Good service both on reception and in the restaurant. My room was pretty small but well equipped and clean. Both breakfast and evening meal fare were of a decent standard with friendly waiter service.

Helpful?
Thank Mbp1957
Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 October 2016 via mobile

Terrible hotel! For USD 250 per night you get a hotel that the lobby smells like a dirty bathroom, the floor like chicken and the room is old, lots f dusty...never been to a 250 dollar per night hotel like this. Worst in the world. Don't get fooled by the good recommendations, also food is terrible.

Helpful?
Thank Marcio C
San Diego, California
1 review
Reviewed 19 October 2016

Great hotel and close to Zocalo and Chapultepec park. Very helpful staff. Private parking that cost a few dollars a day. Metro is about a half mile away. Would recommend this hotel and return to it. Big Mexican/international breakfast buffet.

Review collected in partnership with this hotel

Helpful?
Thank Christopher M
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come kack soon at Mexico City in your home Hotel Emporio Reforma. Thanks a lot. Regards, Hector Villa Saenz General Director More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Emporio Reforma

Address: Avenida Paseo de La Reforma 124, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Price Range: RM344 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City
Hotel Style:
#29 Romantic Hotel in Mexico City
#37 Family Hotel in Mexico City
#44 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Reforma staff and other travellers.
2 questions
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Questions? Get answers from Emporio Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room at the back away from the street.”
 of 5 bubbles LoriW_10, 3 Nov 2016 | Read review
“Small room but nice and clean.”
 of 5 bubbles V6319DMchristopherm, 19 Oct 2016 | Read review
“Keep the windows closed if you are on the 3rd floor or above as the city sounds are very loud.”
 of 5 bubbles nathanwallace6, 7 Sep 2016 | Read review
“Traffic was bad in CDMX. Walking is the best option.”
 of 5 bubbles WeiChat, 27 Aug 2016 | Read review
“The single room is very small”
 of 5 bubbles , 16 Aug 2016 | Read review
5 of 5
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