Hotel Del Prado

Hotel Del Prado

Avenida Marina Nacional 399 Col. Veronica Anzures, Mexico City 11300 Mexico
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Room & Suite (8)
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About

3.0
#284 of 418 hotels in Mexico City
4.0 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.1 of 5 bubbles
Value

Hotel Del Prado is an excellent choice for travellers visiting Mexico City, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as air conditioning, and guests can go online with free wifi offered by the hotel.

Hotel Del Prado features 24 hour front desk, a concierge, and shops, to help make your stay more enjoyable. The property also boasts a fitness center and a lounge. If you are driving to Hotel Del Prado, parking is available.

For those interested in checking out popular landmarks while visiting Mexico City, Hotel Del Prado is located a short distance from Polanco (1.7 mi) and La Condesa (1.8 mi).

When you’re feeling hungry, be sure to check out Rosa Negra, Contramar, and Bellini Restaurante Giratorio, which are some seafood restaurants that are popular with locals and out-of-towners alike.

During your visit, be sure to check out popular attractions like Chapultepec Castle (1.2 mi), Paseo de la Reforma (1.2 mi), and Zona Rosa (0.9 mi), which are all within walking distance of the hotel.

Enjoy your stay in Mexico City!

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish

Location

Avenida Marina Nacional 399 Col. Veronica Anzures, Mexico City 11300 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Juarez Intl Airport
10.3 km
See all flights
Toluca Airport
Normal
13 minMexico City Metro
111Reviews1Q+A1Room tip
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Detailed Reviews
musteach wrote a review Jul 2005
Detroit, MI12 contributions12 helpful votes
2.0 of 5 bubbles
The Hotel del Prado used to exist next to Alameda Centro (park), near the historic district of Mexico City. However, it was destroyed in the 1985 earthquake.

The new hotel is located on Av. Marina Nacional, in the Col. Veronica Anzures, which is a location close to basically nothing of importance. Perhaps there are banks or other businesses nearby to make this hotel worthy of staying for business travelers. Otherwise, if you are a tourist, don't stay there!

Here's the scoop, and I think I'm pretty flexible and reasonable in my expectations of hotels:

1) the del Prado is not close to any metro stations.

2) the hotel has an exclusive contract with a private taxi service that is 3 times more expensive than the typical "sitio" taxis. No other taxis are allowed to pick up passengers at the hotel.

3) the hotel has a bar on the first floor that was never open while I was there. Plus, it does not look like any hotel bar I've ever seen (no actual bar). I walked in several times though no one was in the bar. No one ever saw me or attempted to take my order. Once I entered at 10:30 PM, only to be told that it was closed by someone cleaning up after a private party. the bar in the restaurant is a joke. again, nothing like a US hotel bar/restaurant.

4) like most Mexican hotels, make sure you pack a wash cloth, since there are none provided in the room (though you'll love the huge towels).

5) if you like to read in bed before sleep, bring a light. The lighting in the rooms are terrible, including the bathroom. i would imagine that folks wanting to put on makeup will be concerned that they cannot see in the mirror well enough, due to the lack of light.

6) like most hotels in Mexico City, don't expect anyone to understand English.

7) expect to receive a phone call every morning just after 8:00 AM, with someone asking you if you want any clothes to go to their laundry. This is actually okay if you need a wake up call since there are no clocks/alarms in the rooms.

8) the rooms are HUGE!!! they may have non-smoking rooms, but I was unable to find the non-smoking option from the list on Travelocity.com. My room was very smokey, but was okay after a day or so.

9) the rooms do have A/C. You can control the output which is great. Turn it up to high when you sleep so that you don't have to listen to car alarms going off in the parking garage next door (or at least on the side of the hotel where I stayed).

10) the price is good, especially through Travelocity. However, I made up the difference in price by shelling out mucho dinero for the hotel's ripoff taxi service.

If you still want to stay at the Hotel del Prado, here's some suggestions:

1) when you want a taxi, walk into the adjoining mall and take your first right turn. you'll soon see a Sanborn's (a department store/restaurant/bar) where you can exit the mall and get a taxi for 1/3 the price of the hotel private taxis.

2) if you don't want the breakfast buffet for $90 pesos, go to Sanborn's and eat a good breakfast for about $55 pesos.

3) instead of looking for a decent bar in the hotel, again, go to Sanborn's bar. there happy hour is one of the best deals I saw during my stay and it feels just like a typical hotel bar in the states.

4) bring your own wash cloth from home (since they don't provide them).

5) let the shower fog up the glass in the bathroom before getting in, otherwise you'll be easily seen from nearby high rise businesses. there are no curtains for the windows above the shower.

6) study your Spanish!!!!! Assume that no one will be able to speak English at the hotel or anywhere else in Mexico City. it is not Cancun! realize that while you can learn some phrases to speak Spanish, that doesn't mean you'll understand Spanish.

7) your nearest Metro station is in the Zona Rosa, which will cost you about $23 pesos by regular taxi or $80 pesos by the hotel's taxi service. then enter through the Av. Insurgentes metro station. if you want better convenience to the metro, stay almost anywhere else.

8) the hotel is connected to a large mall. however, the mall is nothing special. also, each shop opens on Mexican time, which means don't expect anything before noon. there's also a McDonalds in the mall, for those of you who could possibly want that.

I only could find one review on this hotel before my visit. Therefore, I booked the hotel, only to realize later that it was incovenient to my tourist plans. I was unable to change my reservation through Travelocity without a $300 penalty, so I made the best of it.

Best wishes.
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Date of stay: July 2005
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Passport21251 wrote a review Jul 2004
Minneapolis, MN1 contribution10 helpful votes
4.0 of 5 bubbles
I went to Mexico City the end of April 2004 for five days. I deliberately chose a three-star hotel because I was researching a novel I'm writing and a character stayed in one while visiting Mexico City. I was surprised at how nice the hotel was, from lobby to my room. My room was large, clean and comfortable. The hotel restaurant was really excellent, and my introduction to "real" Mexican food a pleasant surprise. There is a shopping mall attached to the hotel that sells everything from MacDonald's hamburgers to motor scooters. The staff were friendly (though none spoke English fluently). I was told the neighborhood is bad, but I never went out for a walk, having friends there who took me everywhere. I recommend the Hotel Prado.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
riskassessor wrote a review Jan 2006
Houston2 contributions6 helpful votes
2.0 of 5 bubbles
The room was large. Very dim lighting from lights hidden in slots in the concrete walls. Few power points and not all of these worked - I ended up operating my laptop computer from a power point in the bathroom. Reasonable food in the restaurant. No internet facilities - a big negative for me. Adjacent to a large but uninteresting shopping mall.
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Date of stay: December 2005
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KillerWizard wrote a review Feb 2010
Omaha, Nebraska9 contributions8 helpful votes
1.0 of 5 bubbles
I made my reservation after seeing the internet home page for this hotel. The rooms seem nice, elegant and the lists of services also seem great. But it was a huge disappointment when I enter into my room... the room is big, but that's all! It's an empty space! There isn't any decoration, they are like prison cells. There aren't any lamps, so if you want to read before going to sleep, bring a light. The TVs don't have remote control, and they are small, ugly and very old. The internet description says that there are fast internet connection, iron, coffee maker and dryer in room every room, they are all lies. The personnel at the front desk are rude and they tend to pass the hot potato to the next one, just to see if you get tired on your complaint. The food is terrible in the restaurant. Tomorrow I'll go look for another hotel, maybe Marriot or Hilton. I will never return here. Don't ever come to this hotel!
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Date of stay: January 2010
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charly H wrote a review Apr 2015
México DF249 contributions13 helpful votes
1.0 of 5 bubbles
It was a terrible experience in this hotel, a friend was assaulted and robbed, I think that a bad person works at this hotel and this person offer all your info to the thieves. This "modus operandi" was a man call you at your room and he tells you all about your personal information to make you feel afraid, they ask you call them a cellphone number and wait his instruction, tell you to go down to the quiet reception because someone is waiting for you and if you do something they know everything about you and can hurt you, they take you to a nearby store oxxo to withdraw money from your card, then leave you to return to equally quiet hotel. definitely this is not nice, do not know if they can hurt you. The hotel people is not responsible for this but it sure someone of this hotel is involved. Please do not stay in this hotel.
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Date of stay: April 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoustonTravel4 wrote a review Jul 2014
Houston, Texas21 contributions8 helpful votes
2.0 of 5 bubbles
I recently spent 2 nights here on a business trip. Functional but only just is the best I have to say about this place. Friendly enough and no complaints on staff but standards are way behind what you may be used to in the US, Europe, Middle East or many of the Asian business, or visitor, hotels.
We were using the conference facilities and they were reasonable.
Beware the elevators/lifts. Only one customer elevator in use and it was VERY slow and not tremendously inspiring from a safety perspective! I used the service elevator a few times to get away from the horrible and frustrating wait times, quicker but takes a bit of guesswork on selecting the right floor as many of the floor numbers were missing on the panel :)
Not specific to the hotel, but make sure you have Pesos for the taxis, even to the airport, as they don't take credit cards and you can't pay at the hotel? Also, the currency exchange at the hotel is somewhat omitted, USD seemed about the limit of what they offered!
Wireless internet is available but worse than dial up. Don't expect any niceties like ironing boards, I had a coffee maker but my colleague in adjacent room did not.
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Date of stay: June 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DSC-SP wrote a review Aug 2012
Sao Paulo, SP24 contributions9 helpful votes
2.0 of 5 bubbles
Rooms and breakfast are good with many options.
There's no safe in rooms. There's no gym,

There's nothing close. The mall attached to the hotel has bad resturants and only fast foods are an option. Careful: most close at 8:30 or 9:00 pm. Prefer Polanco region.

There's no regular taxi available (they say it's dangerous in the street) and the touristic taxi avalilable costs twice as the regular price. For example, I went to Plaza Carso for 120 pesos and got a taxi there to come back, which cost only 65 pesos.
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Date of stay: August 2012
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vinny Lee wrote a review Nov 2017
Dubai, United Arab Emirates29 contributions20 helpful votes
4.0 of 5 bubbles
Very spacious hotel connected to shopping centre. I'd recommend staying on higher levels if you're a light sleeper as there is much noise from the road. Overall it was a pleasant experience and the hotel staff were very friendly.
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Date of stay: November 2017
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduardo S wrote a review Aug 2017
La Floresta, Uruguay374 contributions127 helpful votes
3.0 of 5 bubbles
It must have been a good hotel.... back in the eighties I guess. It is in desperate need of refurbishing. Rooms are spacious but the windows do not open and the ventilation is nil.
The room I was given had a door connecting it with the contiguous room but it is certainly not sound proof... disgusting.
Beds are old too. Not too uncomfortable but not too comfortable either.
Prices for the rooms are not bad.
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Date of stay: August 2017
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew2209 wrote a review Jan 2017
Lorrach, Germany44 contributions8 helpful votes
4.0 of 5 bubbles
The hotel is in a convenient shopping location and relatively easy access to the airport. Checkin uncomplicated and quick. Internet is fast and reliable. Rooms spacious, clean and maid service efficient.
Restaurant offers a comprehensive and fresh buffet with a mix of Mexican and international foods on offer. Dinner a la carte offers a good selection and the marinaded flank steak although a little tough was very tasty. The staff are friendly, attentive and speak both Spanish and English.
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Date of stay: January 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from marcy_alcaraz
Moctezuma, Sonora60 contributions14 helpful votes
hola... según recuerdo el check in es a las 14:00, y el Check-out a las 12:00... recomiendo que avise de su registro ya que en temporada alta y en fin de semana se agotan las habitaciones..qué disfrute su estancia!!!
Roberto Del Bosque wrote a tip Mar 2016
Brownsville, Texas17 contributions
1.0 of 5 bubbles
"The best rooms are the ones not in this hotel"
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Not the right property for you?
There are more places to choose from in the Mexico City area.
PRICE RANGE
RM 408 - RM 497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
del prado hotel
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityMiguel Hidalgo / Veronica Anzures
NUMBER OF ROOMS
358
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL DEL PRADO: See 22 Reviews, Price Comparison and 30 Photos (Mexico City)

Frequently Asked Questions about Hotel Del Prado
What are some of the property amenities at Hotel Del Prado?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Del Prado?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Del Prado?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Del Prado?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Del Prado?
Conveniently located restaurants include Fonda del Recuerdo, Restaurante La Polar, and Canto de Sirenas.
Are there opportunities to exercise at Hotel Del Prado?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Del Prado?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Del Prado offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Del Prado?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Del Prado?
Many travellers enjoy visiting Basilica de Santa Maria de Guadalupe (7.8 km), Historic Center (Centro Historico) (3.1 km), and Catedral Metropolitana de la Ciudad de México (3.5 km).
Does Hotel Del Prado have any great views?
Yes, guests often enjoy the city view available here.
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