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Hotel Geneve Ciudad de Mexico

TripAdvisorUS$85*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$220*
US$85*
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US$178*
US$103*
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Hotel Geneve Ciudad de Mexico
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892 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Miami, Florida
Reviewed 10 July 2016

But rooms are in the process of being upgraded and the Zona Rosa feels a bit tired. If you like antiques, the wonderful antiques "mall" is nearby and there is terrific food all around. An interesting hotel in the heart of the city.

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Helpful?
Thank _jeffreyharakal01
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

on behalf of all Geneve colaborators let me thank you for this review, as you stated, we are in the process of recarpeting all rooms. Thank you very much for your feedback Sincerely

Albuquerque, New Mexico
Reviewed 5 July 2016

My parents and I stayed at Hotel Geneve in May/June 2016. It's a great place to stay for all ages! There are many shopping venues, restaurants, currency exchanges, etc. close by, and the night life is vibrant! The staff at the hotel were extremely friendly and accommodating. They were also very patient with my poor Spanish. The hotel itself is...

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Helpful?
Thank shelly9109
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Geneve colaborators let me thank you for this review, we sincerely appreciate the time for letting us know how was your stay, your feedback is extremely important to us, I also thank you for recommending us in your review. We hope to see you soon!!! Thanks again

Reviewed 29 June 2016

Zona Rosa has seen better days but this historic hotel remains a gem. The staff were pleasant, courteous and helpful and we loved the vintage lobby with memorabilia regarding Winston Churchill, Marlon Brando and other former guest.

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Helpful?
Thank Francis G
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Geneve colaborators let me thank you for this review, we really appreciate the time taken to feed us back, we really take your experience very seriously, we post every review in our colaborators board. Thanks again Sincerely

Ljubljana, Slovenia
Reviewed 22 June 2016 via mobile

I stayed here in this hotel for thrre days. Hotel is litlle bit old and needes to be refurnished specially roomes. Bteakfast is very good But there should be more international food. Service is good and the hotel is in good location with a lot of international restaurants Chilis, McDonallds, Burger King, Kfc... I recommend this hotel for short stay...

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Helpful?
Thank Tomaz H
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Geneve colaborators let me thank you for this review, all your suggestions are taken very seriously, we really appreciate the feedback that you gave us. we are in the procees of changing carpets as also refurnished our rooms. Thanks Again Sincerely

Santa Cruz, California
Reviewed 22 June 2016 via mobile

We loved the way this hotel has preserved the history of its' famous travelers and the grandeur of the sitting room. The service was excellent, room was clean, amenities in room were very good. We didn't enjoy the food at the hotel restaurant, it was bland. The tour guide, Julian, was extremely helpful and took us everywhere. I would stay...

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Helpful?
Thank Dosteele
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Geneve colaborators let me thank you for this review, all reviews help us to measure our service quality, it also measure our main goals. We appreciate the tiime that you took for writting us. We will wait for your next visit, Consider the hotel Geneve as your home extention Sincerely

Reviewed 12 June 2016 via mobile

I would rate this hotel 5 stars for the beautiful ambiance, classic old world style lobby and the room comfortable and clean. The waitstaff extremely courteous and friendly. The only draw back is the tardiness in having housekeeping clean the room. Numerous requests were made thru the day and it was about 6 PM before anything was done. Thus needs...

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Helpful?
Thank Charles D. S
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Geneve colaborators let me thank you for this review, be sure that I have taken all the proper actions to solve the problem of cleaning the room late. Your feedback is very much appreciated, I'm truly sorry that your experience was affected for this delay. Sincerely

Las Vegas, Nevada
Reviewed 11 June 2016

This hotel has been my home away from home every time I'm visiting Mexico City. The location is wonderful... Just a couple of blocks from Reforma Ave, great shopping, restaurants, clubs, museums, parks and exciting energy all around it. Everyone in this hotel goes above and beyond to make sure that all my needs and wants are taken care of....

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Helpful?
Thank Humberto P
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Genve colaborators let me thank you for this review, your time is very important to us, we know that writing a review takes time and we thank you for feeding us back. Our main goal is to give the best experience posible to all our guests, Thanks again Sincerely

Reviewed 10 June 2016

It was quite a treat to stay at Hotel Geneve. We learned a bit about the history of the hotel thanks to our new friend Ariel, the hotel's concierge who is kind and knowledgeable and very helpful! He helped us get good tickets to the Ballet Folklorico, helped us get a bus to Puebla, recommended restaurants and things to do...

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Helpful?
Thank Julia M
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all our Geneve colaborators let me thank you for the time to write about us in this review, be sure that we are going to recognize Ariel for performing a very good service. We post all guests reviews in our colaborators board so that everyone knows about the service quality provided to our guests. Thanks Sincerely

Montreal, Canada
Reviewed 7 June 2016

I spent almost a week at this lovely hotel. I got a good deal online and really enjoyed my stay there. Service is very friendly, welcoming and professional, and the location is great. The reason I give a 4 to this review is because 1. I never managed to connect to the wifi network (which is funny considering that Carlos...

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Helpful?
Thank efmontreal
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for writing us this review, I apologize for your internet conection problems, we have a 60 megas speed for Wifi, as it is a complementary service, this speed does not allow to download videos or streaming as it shows on the registration panel, we do have a premium service. Thanks again for the time to write...

Columbia, Missouri
Reviewed 6 June 2016

This is a period-piece hotel full of flowers and dark wood, serene and comforting, in the heart of Zona Rosa. The lobby is ornate and full of interesting items from famous guests. Our room was on the inside courtyard and was blissfully quiet. It is close to the metro and restaurants. The prize gem here is the concierge, Ariel Mendoza,...

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Helpful?
Thank paula2016858
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Geneve colaborators let me thank you for this review, ll reviews help us to achive our service goals, we analize every review with all our head departments and post them in our colaborators board. The feddback provided by you is very important to us. Thank you Sincerely

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11/06/2017 12/06/2017
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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the most legendary hotel in Mexico. Avant-garde elegance and first class service are characteristics that the Hotel Geneve has maintained throughout the more than one hundred years since its inception. The architecture and decoration bring to mind a classical European style. The many antiques and pieces of art have become an integral facet of this museum hotel. Located in the heart of the famous Zona Rosa, the hotel is just a couple of blocks away from one of the most important avenues in the country, the well known Paseo de la Reforma. The Hotel is within walking distance of business and leisure areas which include many restaurants, bars, clubs, museums and the Centro Historico, or Historic City Center. ... more   less 

Additional Information about Hotel Geneve Ciudad de Mexico

Address: Calle Londres 130, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM423 - RM1,392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Geneve Ciudad de Mexico 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Geneve Hotel Mexico City
Geneve Mexico City
Hotel Geneve Ciudad De Mexico Mexico City
Hotel Style:
#22 Romantic Hotel in Mexico City
#31 Family Hotel in Mexico City
#50 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Geneve Ciudad de Mexico staff and other travellers.
21 questions
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Questions? Get answers from Hotel Geneve Ciudad de Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really nice breakfast in the conservatory or there was a Sanborns right on the first floor”
AmyLouise55, 19 May 2017 | Read review
“Anywhere in the front of the hotel overlooking the street or the front courtyard.”
rogero83, 6 May 2017 | Read review
“Ask for a view; "front wing" may have rooms with more electrical outets”
  • A large, clean bathroom with a great (hot and strong) shower!
  • A large clean bathroom
  • Very comfortable beds in a large attractive room
  • The room is so roomy! Note the distance to the TV (and how small the TV is)
coasterlink, 27 Apr 2017 | Read review
“ask for one with courtyard or street views”
kjrobotic, 21 Apr 2017 | Read review
“Just ask. Staff eager to please”
allenbell, 7 Apr 2017 | Read review
5 of 5
TripAdvisor
US$85* /night
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Hotels.comUS$178
PricelineUS$103
HRS.comUS$220
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*Disclaimer
Prices are for 1 room, 2 adults
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