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Hilton Mexico City Reforma

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Traveller (904)
Room & Suite (385)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“los dones”(32 reviews)
“alameda park”(68 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,192)
There are newer reviews for Hilton Mexico City Reforma
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Traveller rating
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Show reviews that mention
All reviewsthe executive loungelos donesalameda parkbellas artesgreat hoteldiamond memberpalace of fine artswalking distanceoutdoor poolhistoric districthigh floorcentral locationexcellent locationbusiness tripstandard roomlobby baran upgrade
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11 - 15 of 1,245 reviews
Reviewed 2 weeks ago

I intentionally booked the Hilton because staying in a large metropolitan city like Mexico City was very taunting for a single female, thus I booked the Hilton to get the high quality of service I have come to expect from Hilton. I was proven wrong....More

Review collected in partnership with Hilton Hotels & Resorts
Thank jjylee
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 2 weeks ago

Dear jjylee, First of all I would like to thank you for your recent visit to HIlton Mexico City Reforma and for the time answering our satisfaction survey. I am really sorry to read that unfortunately this time we were not able to provide you...More

Reviewed 2 weeks ago

We stayed at the Hilton Reforma over Memorial Day Weekend. It took about 30 min and 150 pesos to Uber there from the airport. It is a fantastic hotel. Being a Diamond member we were immediately ushered to the 26th floor executive lounge where they...More

Thank Muks
Response from GM_Reforma_1, Journey Ambassador at Hilton Mexico City ReformaResponded 2 weeks ago

Dear Muks, On behalf of the staff from Hilton Mexico City Reforma, I would like to thank you for your recent stay with us, and for the time sharing your review through TripAdvisor.com We are so proud to read that we were able to bring...More

Reviewed 3 weeks ago

This hotel is clean and confortable. However, the restaurant is terrible. They dont have a good selection . Breakfast is ok but service not good. the restaurant must change their menu and offer a .uch better variety of food, wine, etc.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Corpac46
Response from GM_Reforma_1, Director General at Hilton Mexico City ReformaResponded 3 weeks ago

Dear Corpac46, Thank you so much for your recent stay at Hilton Mexico City Reforma. I am sorry to see that did not meet your expectations, please accept my sincere apologies. We appreciate your feedback about our Restaurant Service be assured that all our efforts...More

Reviewed 11 May 2018

I stay in hotels 8-10 a month. I must say that this hotel goes out of their way to make each guest feel at home. The food in the restaurants are fresh and prepared with quality. I have eaten at their buffet on Sundays and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank craig n
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 4 weeks ago

Dear craig n, First of all I would like to thank you, for your recent visit at Hilton Mexico City Reforma, and for the time to share your experience through TripAdvisor.com We are so proud to read that your visit at our property was fantastic...More

Reviewed 9 May 2018

What a wonderful hotel experience this was! Every detail was carefully thought out and taken care of. The check-in process was quick and smooth, even though I checked in with a fairly large group of coworkers. The staff was incredibly friendly and really made the...More

Thank Jordan C
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 4 weeks ago

Dear Jordan C, Greetings from Mexico City ! I would like to thank you for the time to share your review with our TripAdvisor readers. We feel so good to read that fortunately we were able to meet your expectations, at Hilton is our priority...More

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Most Booked Properties in Mexico City
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$146 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#16 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#16 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (904)
Room & Suite (385)
Dining (48)
Pool & Beach (35)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
Muks
17 May 2018|
AnswerShow all 9 answers
Response from GM_Reforma_1 | Property representative |
Dear Muks, Thank you for asking, yes our Concierge Staff can arrange a driver for you, please contact us through the email at the hilton we page so we can provide more information about it. Of give us a call +52 55 51 30... More
1
Vote
Google Translation
saaz2106
20 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
26 July 2017|
AnswerShow all 7 answers
Response from hardworkingmommy | Reviewed this property |
sorry, just saw this. i'm just a traveler, not an employee. i think these questions would best be directed to the hilton honors desk. good luck.
0
Votes
Room Tips
"Executive level"
Read review
"Higher floors have a great view of the city. I believe the amenities are around the 6th floor so that area..."
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"Try to get a room on the higher floors facing towards the Zocalo."
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"Ask for higher up rooms with a view of the park."
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