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Las Alcobas

667 reviews
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Traveller (199)
Room & Suite (185)
Dining (40)
Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“dulce patria”(47 reviews)
“boutique hotel”(56 reviews)
“spa products”(6 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (667)Write a Review
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Traveller rating
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45
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458
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12
8
3
Show reviews that mention
All reviewsdulce patriaboutique hotelspa productspolanco neighborhoodhead conciergethe general managerwelcome drinkcorner roomhigh end shoppingpresidente masarykrain showermexican breakfastcomfortable bedlovely roomrestaurant reservationssmall hotelwonderful stay
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111 - 115 of 526 reviews
Reviewed 4 June 2016

This is an impeccable property that is clearly very well run. Staff was fantastic in every way, everything is well maintained, comfortable and just right. The properties amenities may be lacking - no pool, business center, or fancy gym (there is a small one with...More

Thank sassytraveler1
Response from LasAlcobasDF, Director de Relaciones con Clientes at Las AlcobasResponded 7 June 2016

Dear "sassytraveler1", Thank you very much for your very kind review on Trip Advisor. We are so happy you could enjoy our staff genuine kindness and our service. Effectively we don't have a swimming pool or a very big gym facilities but as you said...More

Reviewed 3 June 2016

Los Alcobas is a lovely hotel in the heart of the Polanco, walkable to many restaurants and shops. The service is outstanding from the moment the doormen open the doors for you. We stayed in a corner room that had a great view of the...More

Thank DCTerry
Response from LasAlcobasDF, Director General at Las AlcobasResponded 3 June 2016

Dear "DCTerry", On behalf of all the Las Alcobas, a Luxury Collection Hotel, Mexico City, I would like to thank you for your very lind comments about your stay among us. Once again, our sincere apologies for the inconvenience with our Housekeeping service the last...More

Reviewed 1 June 2016

The hotel offers excellent and warm service from the staff, well appointed rooms in a very convenient location. All in all, an almost perfect stay if only the property has a pool and a bigger gym but regardless, we had the most pleasant and wonderful...More

1  Thank sydprime
Response from LasAlcobasDF, Director de Relaciones con Clientes at Las AlcobasResponded 2 June 2016

Dear "sydprime", What a pelasure to read your lovely review about your stay at Las Alcobas, a Luxury Hotel, Mexico City. Unfortunately we don't have any pool or a big gym but lucky enough to have a great location offering great running itineraries in the...More

Reviewed 31 May 2016

Las Alcobas' Polanco location was both very convenient for us and remarkably tranquil. Faultless service, thoughtfully laid out rooms (extra points for the bathroom/shower design) and public spaces, lovely amenities (complimentary snacks and soft drinks in the very well stocked mini-bar; special soaps), very tasty...More

Thank caligari1
Response from LasAlcobasDF, Director de Relaciones con Clientes at Las AlcobasResponded 1 June 2016

Dear "caligari1", Thank you so much for your very kind words about your stay at Las Alcobas, a Luxury Collection Hotel, Mexico City on Trip Advisor! We are so glad you enjoyed our little attentions and amenities as well as our service. We look forward...More

Reviewed 28 May 2016

From the conceirge to book an airport transfer before I even arrived, to the staff that walked me to my room, served breakfast, opened doors, greeted, ironed clothes, to the final goodbye, this hotel and staff had one concern - my satisfaction. Great attention to...More

Thank TXGreens2004
Response from LasAlcobasDF, Director de Relaciones con Clientes at Las AlcobasResponded 31 May 2016

Dear "TXGreens2004", What a pleasure to read your very kind review! Thank you for mentioning our Anfitrion efficient service (anfitrion = Concierge + Butler) and the little touches that make your stay special. We are glad you plan to return to Las Alcobas a Luxury...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$336 - US$634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Mexico City
#1 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#4 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$336 - US$634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Mexico City
#1 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#4 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (199)
Room & Suite (185)
Dining (40)
Amenities (12)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
skatzserby
21 August 2017|
AnswerShow all 2 answers
Response from LasAlcobasDF | Property representative |
Hi, Yes we do have TV in the rooms (LCD Screens) with a few channel list (Dish and CNN US). Kind regards,
0
Votes
lucyamanda
18 November 2016|
AnswerShow all 16 answers
Response from LasAlcobasDF | Property representative |
Dear "lucyamanda", Thank you very much for your question. Our beds are soft but we can make your mattress firmer upon request. Please do not hesitate to advise us about your sleeping preference when you are doing your... More
0
Votes
Google Translation
Carol_Shahin
21 October 2015|
Answer
Response from LasAlcobasDF | Property representative |
Dear Hotel Future guest, we do have a free parking with valet parking for our hotel guests. Kind regards
0
Votes
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12
Room Tips
"The road is very busy at night and until about 5am so higher floor the better"
Read review
""Bright rooms with views of Masaryk are fabulous.""
Read review
"Ask for a room facing Masaryk! Room #44 is perfect."
Read review
"Beautiful hotel. We had room 64 and it was extremely quiet and comfortable."
Read review
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