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    Krystal Grand Reforma Uno Mexico City

    Avenida Paseo de La Reforma 1 | Col. Tabacalera, Mexico City 06030, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
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    US$131US$215
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    Traveller (363)
    Room & Suite (178)
    Pool & Beach (14)
    NH Collection Mexico City Reforma
    293 reviews
    #31 of 310 hotels in Mexico City
     
    Sheraton Mexico City Maria Isabel Hotel
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    #45 of 310 hotels in Mexico City
     
    Le Meridien Mexico City
    458 reviews
    #22 of 310 hotels in Mexico City
     
    Marquis Reforma Hotel & Spa
    1,215 reviews
    #17 of 310 hotels in Mexico City
     
    Overview
    • Excellent57%
    • Very good28%
    • Average9%
    • Poor2%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    NH Collection Mexico City Reforma
    293 reviews
    #31 of 310 hotels in Mexico City
     
    Sheraton Mexico City Maria Isabel Hotel
    1,434 reviews
    #45 of 310 hotels in Mexico City
     
    Le Meridien Mexico City
    458 reviews
    #22 of 310 hotels in Mexico City
     
    Marquis Reforma Hotel & Spa
    1,215 reviews
    #17 of 310 hotels in Mexico City
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (841)
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    1 - 5 of 237 reviews

    Reviewed yesterday

    This hotel needs to pay more attention to detail. I don't have a lot of experience with Mexican hotels (I've stayed in three before, all in Mexico City), but this one seemed to be resting on its laurels. GOOD POINTS: The hotel is in a...More

    Thank Ronald_Peter
    Hotel's Favourite
    Reviewed 21 April 2017

    We arrived and everyone from the entrance of the hotel to the front desk was amazing! Javier, our bell boy was very helpful giving us all the information from the hotel amenities and services to places to visit and close by. Very positive experience at...More

    Thank arolfhus
    Response from TouranIR, Gerente at Krystal Grand Reforma Uno Mexico CityResponded 21 April 2017

    Dear Arolfhus, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that...More

    Reviewed 2 days ago

    We checked in yesterday and the card readers at the front desk were not working. OK. No big problem but still can't charge room service to the room. Today, the wifi doesn't work. The front desj just advised me that it will be out all...More

    Thank miguelsmexico
    Reviewed 3 days ago via mobile

    Had a great time visiting Mexico City, made the right choice by staying at the Krystal Grand. All the employees were cordious, and made me feel at home. I had the pleasure to cross paths with Rubi Velazco during the happy hour at the hotel,...More

    Thank Mario G
    Reviewed 4 days ago via mobile

    We stayed for 4 nights choosing to stay on the Altitude level to finish a three month round the world trip to mark my 60th and our retirement. In terms of getting a good night's sleep, this hotel just couldn't provide this service and I...More

    Thank Vicki G
    NH Collection Mexico City Reforma
    293 reviews
    #31 of 310 hotels in Mexico City
     
    Sheraton Mexico City Maria Isabel Hotel
    1,434 reviews
    #45 of 310 hotels in Mexico City
     
    Le Meridien Mexico City
    458 reviews
    #22 of 310 hotels in Mexico City
     
    Marquis Reforma Hotel & Spa
    1,215 reviews
    #17 of 310 hotels in Mexico City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$81 - US$195 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Spa Hotel in Mexico City
    • #19 Luxury Hotel in Mexico City
    • #71 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 500
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Preferred Hotels, Hotels.com, TripOnline SA, Travelocity, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Krystal Grand Reforma Uno Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City
    • Also Known As
    • Melia Mexico Reforma Hotel Mexico City ,
    • Melia Mexico City Reforma ,
    • Krystal Grand Reforma Uno Mexico City
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    Traveller (363)
    Room & Suite (178)
    Pool & Beach (14)
    Dining (12)
    Hotel & Grounds (313)
    Business Centre & Event Rooms (18)
    Bathroom (14)
    Family and Play Areas (5)
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    Ask a question
    Questions & Answers
    Dario R
    17 May 2017|
    AnswerShow all 6 answers
    Response from Elliot M | Reviewed this property |
    Actually I asked the staff about it, and is more for delivery services like dominos. You could get snacks at the OXXO (mexico versión of 7-Eleven) and nobody is going to say anything, but you're not going to be able to call... More
    1
    Vote
    Luisa B
    2 May 2017|
    AnswerShow all 2 answers
    Response from TouranIR | Property representative |
    Dear Stella, thank you for your kind comments con the hotel service. We're glad to know that you had a nice experience at the Krystal Grand Reforma. We hope to see you soon! With kind regards Touran I. Rateb (General... More
    0
    Votes
    Luille
    23 March 2017|
    AnswerShow all 13 answers
    Response from Redcloak | Reviewed this property |
    Not good, it never cools the room to the temperature you set.
    1
    Vote
    Room Tips
    "Try to book a room on floor 9 or above. Lower floors get a lot of echos from the lobby"
    Read review
    "I've stayed on the lower floors and the higher ones, was happy with both."
    Read review
    "The higher floors have gorgeous views."
    Read review
    "Eat offsite, restaurants at hotel are lacking. But breakfast buffet is fantastic!"
    Read review
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