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Galeria Plaza

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Galeria Plaza
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677 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Chicago, Illinois
Reviewed 1 week ago via mobile

The Hotel Galeria Reforma comes highly recommended. The staff is welcoming and helpful. Security is always stationed in the lobby and thought out the hotel for your safety. The room itself was very clean and well maintained, spacious and complimentary coffee is offered in room. The hotel is centrally located and it's easily walkable. The Reforma and Zona Rosa are...

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Helpful?
Thank Ernie S
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Earnie: First I want to thank you for your visit. I also want to thank you for your very thorough review; Which I'm sure, other travelers in this community will appreciate; Your advice will be very helpful. We hope to be at your service soon. Best Regards !

Binghamton, New York
Reviewed 1 week ago

The hotel is within easy walking distance to the Historic Centre, to the Museum of Anthropology, to the Zone Rosa, to the Poblanco neighborhood; the concierge recommended nice restaurants; rooms are quiet

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Helpful?
Thank duskyman
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Guest: I want to thank you for the opportunity you gave us to be of service; Thank you also for posting your opinion on this portal, where you will help many travelers. We hope to see you soon again! Best Regards.

Norwich, United Kingdom
Reviewed 1 week ago

The location is in a not very interesting part of the city, but there are a few restaurants, some shops and so on within walking distance. The room was a reasonable size and well-furnished and the bathroom was clean and perfectly nice. As others have commented, it was very cold in the room and it's not possible to adjust the...

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Helpful?
Thank GBMember
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Guest: It is very pleasing to hear that you like the service of the hotel. We will be working on the observations that you made. Thanks to your comments, we know where we must improve. Thank you very much again and see you soon! Best regards ¡

Reviewed 2 weeks ago

We stayed only 1 night in hotel. Rooms are cold than expected in winter time. They don't have condition adjustment from air conditioner it gives only cool weather inside. Others was ok... I wish the reseption employee wil be more warm to people...

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Helpful?
Thank Asya H
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Asya I thank very much for taking a few minutes of your time to qualify your visit to the hotel. Your comments help us to improve our services. We will work to improve. We hope sincerely to see you again very soon. BEST REGARDS.

Manchester, United Kingdom
Reviewed 2 weeks ago

looks good, but the bar and restaurant were very average. Nice rooms. Breakfast buffet was not pleasant. too many tour groups all pushing for food. Management were not great. Didn't like the area, difficult to find a nice restaurant.

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Helpful?
Thank george g
Manuel A, Director General at Galeria Plaza, responded to this review

Dear George: Thank you very much for sharing your observations and your feelings about your stay. Fortunately we have been full these days, but thanks to your observations, we know where we should improve. We look forward to your return See you soon. BEST REGARDS.

Rome, Italy
Reviewed 2 weeks ago via mobile

I was there for few days, and the location is the best asset of this hotel. The service is not bad, but honestly nothing to underline. I was cut off the connection for half day because they changed the password and didn't advertise it. The breakfast was also a messy process with waiting and signing paper even if it was...

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Helpful?
Thank MaxNLIT
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Max: Thank you very much for your visit to Galeria Plaza. Your comments are very important, because they help us to improve our services. We will will work harder and correct our services. Thank you very much for sharing your valuable comments! We hope very soon to be at your service again. Best regards!

Santa Barbara
Reviewed 2 weeks ago

I was invited on a impromptu weekend to Mexico City. My travel companion took care of the accommodations, and secured our room at this very nice property. Mexico City is huge, and I was totally reliant on my friend to know the best neighborhood to stay in for a short, sightseeing weekend. The hotel is within walking distance of the...

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Helpful?
Thank tlssantabarbara
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Barbara: Thank you very much for choosing us as a lodging option on your trip to Mexico City. What a wonderful review about the location...! I am sure it will be very useful for the community. I Will Share your comments with the team, which are pure energy for us. We hope to see you soon in this.... your...

Sant Cugat del Valles, Spain
Reviewed 2 weeks ago via mobile

Nice hotel with a lot space to enjoy ..very close to Angel De la independencia , if you are going for business it is well ubicated .nice restaurants around ..good sports bar ...excellent pool and gym area ...free wife ....very good alternative for business travelers

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Helpful?
Thank sergio a
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Sergio : I am glad you enjoyed your visit to Mexico. The excellent location is an important option so that our guests have everything within their reach; Commercial and financial districts within walking distance. Our satisfaction is to see that our effort is reflected in happy customers. Thank you very much for sharing your opinion. See you soon !...

Reviewed 2 weeks ago

I have staid 10-20 times at this hotel. Last time me and a colleague was kicked out of the lobby bar area outside the restaurante entrance for bringing with us coffee from Starbucks. I have even eaten there various times... When I commented this to the receptionist they did not do anything. Via e-mail they requested my phone number to...

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Helpful?
Thank Roger E
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Roger, Thank you very much for sharing your valuable comments. We are definitely interested in our customers. I offer you a sincere apology for the misunderstanding. I put at your service this email : manageronduty@brisas.com.mx I hope you can give us the opportunity to be at your service again. We definitely want to see you in this... your home....

New York City, New York
Reviewed 3 weeks ago via mobile

To me it's the best hotel in Mexico City. One of the many reasons is location, and the customer service is outstanding! There are many great places near by to eat, and the staff is more than willing to help with any choice anyone is looking for. Come to Mexico City , and stay this hotel.

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Helpful?
Thank fernando1008
Manuel A, Director General at Galeria Plaza, responded to this review

DEAR FERNANDO Thank you very much for staying in Galeria Plaza! I want to thank you for taking your valuable time and sharing your opinion with the community. The team will be very proud to know that we are doing a great job. Thank you very much for your recommendation. We will be pleased to see you soon! BEST REGARDS.

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Galeria Plaza Reforma offers a variety of 433 rooms and suites. For our corporate travelers we provide three Executive Floors with direct access to our exclusive Executive lounge. The hotel's central location in the Reforma Avenue. ... more   less 

Additional Information about Galeria Plaza

Address: Calle Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM413 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galeria Plaza 4*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Cancelon and Priceline so you can book your Galeria Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Galeria Plaza Hotel Mexico City
Galeria Plaza Mexico City
Hotel Style:
#30 Luxury Hotel in Mexico City
#35 Romantic Hotel in Mexico City
#63 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Galeria Plaza staff and other travellers.
23 questions
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See all questions (23)

Questions? Get answers from Galeria Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive floor (9-11) rooms will get you a free breakfast in the lounge on the 11th floor.”
 of 5 bubbles CPTflyer, 2 Nov 2016 | Read review
“Nice Clean hotel”
 of 5 bubbles darwinj2014, 5 Oct 2016 | Read review
“Do not get a room any where near the lift”
 of 5 bubbles curtissb2014, 28 Sep 2016 | Read review
“Choose one in another hotel”
 of 5 bubbles Aivan2003, 27 Sep 2016 | Read review
“rooms on the executive (11th) floor are very loud on weekend evenings due to events on the rooftop”
 of 5 bubbles MikkoMonkey, 11 Aug 2016 | Read review
5 of 5
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