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28/01/2018 29/01/2018
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    JW Marriott Hotel Mexico City

    Calle Andres Bello 29 | Polanco, Mexico City 11560, Mexico
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    28/01/2018 29/01/2018
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$335/night.

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    Traveller (532)
    Room & Suite (300)
    Dining (67)
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,166)
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    1 - 5 of 834 reviews

    Reviewed 5 days ago via mobile

    To the point: the hotel had the amenities you would expect from a JW. Staff was friendly and professional. Room was well equipped and good size. Pool and hot tub looked inviting. Location is pretty good. But I had issues getting hot water. Two cold...More

    Thank carlos4040
    Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 4 days ago

    Dear Carlos4040, thank you for choosing the JW Marriott during your most recent trip to Mexico City, we appreciate your comments and i shared within the hotel team in order to make this an isolated situation. we hope to have another opportunity to show you...More

    Reviewed 5 days ago via mobile

    This is a must stay location if you travel to Mexico City. Monserrat at the front desk is a great ambassador for the hotel and David in the executive lounge take great care of you. The hotel is in a great spot with lots of...More

    Thank GordonGoss
    Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded yesterday

    GordonGoss thank you for taking the time to share you experience from your most recent trip to Mexico City. we are glad to know that we provided the level of service that you expected, and hopefully we will see you soon whenever you hace another...More

    Reviewed 1 week ago

    I booked this with free nights that I had earned through Hotels.com. I was really surprised by how upscale this hotel is. Pretty much whatever we needed or wanted we could have at our fingertips-food, transportation, etc. The beds were very comfortable and the food...More

    Thank Catherine P
    Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 1 week ago

    Catherine thank you for choosing the JW Marriott Mexico City, we are happy to know that we exceed your expectations and we made a memorable stay for you. we hope to see you again whenever you have the chance to travel again to Mexico City...More

    Reviewed 1 week ago

    I am writing due to the major disappointment I experienced at the JW Marriott in Mexico City. As a Gold member who has accumulated hundreds of thousands of points, this JW should not have that name. We recently stayed there over the New Year’s weekend....More

    Thank Scott F
    Response from Jerry B, Front Office Manager at JW Marriott Hotel Mexico CityResponded 1 week ago

    Dear Scott F Thank you for choosing the JW Marriott Mexico City and thank you for been a Gold Member of Marriott. We appreciate all your feedback and we already share your comments within all our departments to improve in the areas you mention. Our...More

    Reviewed 1 week ago via mobile

    I stayed here for a weekend getaway with family and it was perfect. It’s located with the Polanco neighborhood, which is phenomenal. The rooms were well designed, spacious, and clean. The hotel staff were extremely helpful. They were able to provide amazing restaurant recommendations. I...More

    Thank Ephriam G
    Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 1 week ago

    Ephriam thank you for taking the time to write a comment from your most recent stay at the JW Marriott Mexico City. we are glad to know that we provided the level of service that makes you want to comeback with us. thank you for...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Price range
    • US$200 - US$554 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Mexico City
    • #5 Business Hotel in Mexico City
    • #6 Romantic Hotel in Mexico City
    • #9 Luxury Hotel in Mexico City
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 312
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Hotwire, HotelQuickly, TripOnline SA, Cancelon and getaroom.com so you can book your JW Marriott Hotel Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Polanco
    • Also Known As
    • Jw Marriott Mexico City Hotel Mexico City ,
    • Mexico City Jw Marriott ,
    • Marriott Mexico City ,
    • Mexico City Marriott ,
    • JW Marriott Hotel Mexico City
    Add Photo Photos
    Traveller (532)
    Room & Suite (300)
    Dining (67)
    Pool & Beach (48)
    Hotel & Grounds (351)
    Bathroom (31)
    Business Centre & Event Rooms (14)
    Poshness defines Polanco, this wealthy neighborhood
    retains elegance unmatched elsewhere in Distrito
    Federal. Brunch in the Polanquito area, then keep up
    with the latest fashion trends in luxury boutiques
    around every corner. Top it off with beautiful cafés
    and restaurants that surround Lincoln Park, a treat to
    the senses thanks to the art decó architecture and
    high quality gourmet cuisine found here.
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    Ask a question
    Questions & Answers
    26 July 2017|
    AnswerShow all 9 answers
    Response from eseaberg | Reviewed this property |
    I re-arrange secured transportation services when traveling in the city. While perhaps a bit conservative you should consider your risk of carjacking or kidnapping when taking individuals or a group from the airport... More
    Sheila S
    15 March 2017|
    Response from Joseph F | Reviewed this property |
    very reasonable, under $100USD for a 90minute massage
    13 March 2017|
    AnswerShow all 9 answers
    Response from Marc R | Reviewed this property |
    Honestly I cannot tell you. Uber was the best solution!
    Google Translation
    Room Tips
    "High floors facing the park have fantastic views!!! Corner suites have floor to ceiling shower/bathroom..."
    Read review
    "Definitively go for a room facing Reforma Av. / Chapultepec park"
    Read review
    "The ones facing Chapultepec Castle if the weather is clean."
    Read review
    "Close to several amenities + business district"
    Read review
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