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JW Marriott Hotel Mexico City

Orbitz.comUS$299*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$587*
US$299*
US$309*
US$587*
US$299*
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JW Marriott Hotel Mexico City
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1,057 Reviews from our TripAdvisor Community

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Showing 754: English reviews
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Frankston, Australia
Reviewed today NEW

We first arrived in Mexico after a 24 hour flight and were exhausted. The staff organized everything and were very efficient. The central location was great, the rooms were fantastic and wi fi was free and fast. My only problem was, I did not like the pillows, but I usually do not like any pillow that is not my own...

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Helpful?
Thank tonyraye1
Houston, Texas
Reviewed 2 days ago NEWvia mobile

This hotel is without a doubt right there at the top of my list, it's clear the attention to details is a priority for hotel management. Front desk personnel were very friendly, they made me feel welcome as soon as I got there. The hotel is at the heart of Polanco, within walking distance you have dozens of restaurants of...

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Helpful?
Thank FdK_traveler
Lima, Peru
Reviewed 3 days ago NEW

I was only for three nights in DF and enjoyed my stay in the JW. The room and bathroom were spacious and quiet. Comfortable bed, though our bed was tilted towards the head, so we had to put a cushion under the matress to level it.The Excecutive Lounge has very good service and its breakfast buffet is satisfying. They offer...

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Helpful?
Thank mprp3k
Caxias Do Sul, RS
Reviewed 5 days ago NEW

Excellent location!! Great room, breakfast and concierge assistance for sightseeing. Our guide in Mexico, suggested by the concierge, was Manuel Jimenez, who was exceptional and provided a wonderful tour for the whole family through the main sightseeing areas in Mexico City.

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Helpful?
Thank Luciana C
Lake Hiawatha, New Jersey
Reviewed 1 week ago via mobile

The Authentic Mexican restaurant in the lobby is great and serves a Roja tequila that's out of this world. you could safely walk across the aviary to a wide variety of restaurants. A bit pricey though.

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Helpful?
Thank Shamikbasu
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest thank you for taking the time to write a comment from your most recent stay at the JW Marriott Mexico City. we hope to see you again and very soon whenever you have the chance to visit Mexico City thank you for choosing the JW Marriott Mexico City sincerely Francisco Castrejon Dir of Rooms

New York City, New York
Reviewed 1 week ago via mobile

Beautiful hotel at a reasonable price for the quality. Located in Polanco district close to high end shops. Large rooms, great bedding, full amenities. Service friendly and attentive. Room service was good with lots of Mexican and American choices. ATM on the first floor. Highly recommend.

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Helpful?
Thank SylviaMao
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Sylvia. thank you for taking the time to share your experience with other travelers, we are glad to know that you enjoyed your stay with us and we will be very happy to see you again whenever you have the chance to comeback to Mexico City Sincerely Francisco Castrejon Dir of Rooms

San Francisco, California
Reviewed 1 week ago via mobile

We had a fabulous stay here. Great location with a ton of Polanco restaurants and cafes within walking distance, beautifully designed rooms and common areas, impeccable room service, and caring attentive staff who made our time at this hotel feel special.

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Helpful?
Thank TrippySergei
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, thank you for choosing the JW Marriott Mexico City during your most recent trip. we are glad to know that you really enjoy your stay with us and we are looking forward to seeing you in the near future. thank you for taking the time to share your experience with other customers Sincerely Francisco Castrejon Dir of Rooms

Reviewed 2 weeks ago via mobile

I left my car with the valet parking and they crashed it. That is not the problem, I can understand an accident, the problem was that the night manager and the security manager kept me there for 4 hours (12am - 4am) and made it very difficult to solve the problem. In the end I had to be very rude...

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Helpful?
Thank jorgehuguesp
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear jorgehuguesp, thank you for taking the time to give us your feedback about this matter, we want to share with you know that we already take the necessary measures to make this an isolated issue. we hope to have the opportunity to attend you again in the future and show you the real level of our service. Sincerely Francisco...

Reviewed 2 weeks ago via mobile

I spent a long weekend with my wife in Mexico City. We typically stay at the St. Regis but decided to give it a try. The best attribute of this property is its location. Nested in the Polanco neighborhood it is walking distance to fantastic restaurants, parks; shopping and beautiful people. Make sure you ask for a room with views...

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Helpful?
Thank EGB201
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, thank you for taking the time to write a comment from your most recent stay at the JW Marriott Mexico City, we appreciate your comments and we will take it in consideration to improve even more our service. thank you for choosing the JW Marriott Mexico City and we hope we can see you very soon whenever you...

London, United Kingdom
Reviewed 3 weeks ago

This is kind of what you would expect to see from a JW Marriott: it's a big hotel, with spacious rooms and generally well looked-after. The location of the hotel is absolutely superb: all great and trendy places for restaurants and shopping are at walking distance in a very policed and safe neighborhood that at times almost feels European, so...

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Helpful?
Thank dfvital
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, thank you for taking the time to share your comments regarding your most recent stay at the JW Marriott Mexico City. as you mention we are lucky to be in one of the best areas in Mexico city, great for business or leisure customers. we hope to see you again whenever you have another opportunity to comeback to...

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04/06/2017 05/06/2017
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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about JW Marriott Hotel Mexico City

Address: Calle Andres Bello 29 | Polanco Mexico City Distrito Federal 11560 Mexico, Mexico City 11550, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: RM778 - RM2,364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Mexico City 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Marriott Mexico City
Mexico City Marriott
JW Marriott Hotel Mexico City
Hotel Style:
#2 Family Hotel in Mexico City
#3 Spa Hotel in Mexico City
#5 Luxury Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Mexico City staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a street view, mine had a not interesting internal view”
mprp3k, 23 May 2017 | Read review
“Higher floors to get a bit of a view.”
dfvital, 5 May 2017 | Read review
“Try a southern view, overlooking the National Auditorium”
57JP, 23 Apr 2017 | Read review
“Leave early if venturing out into other areas of MC.”
rickh757, 23 Apr 2017 | Read review
“I think free wifi if you are a Marriott member”
642rachaelp, 15 Apr 2017 | Read review
5 of 5
Orbitz.com
US$299* /night
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JW MarriottUS$309
TripAdvisorUS$299
AMOMAUS$587
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Prices are for 1 room, 2 adults
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