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04/02/2018 05/02/2018
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    Novotel Mexico Santa Fe

    Antonio Dovali Jaime 75 | Col Centro de Ciudad, Mexico City 01210, Mexico
    011 52 55 8525 0770
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    04/02/2018 05/02/2018
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    US$67
    US$67
    US$67
    Traveller (48)
    Room & Suite (25)
    Dining (9)
    Overview
    • Excellent20%
    • Very good41%
    • Average23%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    4.0 Star Hotel
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (236)
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    1 - 5 of 87 reviews

    Reviewed 15 December 2017

    The hotel allowed drunk and noisy guests be yelling outside my door at 3 am in the morning. When I complained. They just said, that these drunk persons were coming back from their Christmas celebration like kinda accepting it was an acceptable situationMore

    Review collected in partnership with Novotel Hotels
    Thank S3378LXgabrielm
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 2 weeks ago

    Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

    Hotel's Favourite
    Reviewed 2 February 2017 via mobile

    Stayed here on a business trip for 3 nights. The hotel receptionist was very good and spoken excellent English. I had a room on the first floor which was large and comfortable. Tea and coffee in the room and a mini bar. I ate in...More

    Thank Fourth_Monkey
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 28 March 2017

    Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Reviewed 14 November 2017 via mobile

    Good value / money hotel, it is 5 min walk to the main business offices and 2 min walk to the street full of restaurants . Small swimming pool in the 8th floor, room was clean and spacious and the staff in reception very friendly....More

    Thank Daniel S
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 25 November 2017

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Napoleon Flores Mares General Manager

    Reviewed 5 November 2017

    The stay was not good in this Hotel. 1. The room was not clean & everyday also they were just adjusting bed sheet..& not cleaning floor. 2. The Minibar Fridge was not working..I day they repaired & told it be cooling slow but actually it...More

    Thank Ravi2K
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 25 November 2017

    Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

    Reviewed 29 October 2017 via mobile

    Hotel is OK, well located in Santa Fe. Has a gym (opens officially at 7am but you can squeeze in earlier). Breakfast is fine and tariff is fare. Conveniently located in front of the shopping with many restaurants. Good value for money.More

    Thank Federico R
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 25 November 2017

    Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Shuttle Bus Service
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$73 - US$148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Luxury Hotel in Mexico City
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Accorhotels.com, Hotels.com, Orbitz, Travelocity, Cancelon and TripOnline SA so you can book your Novotel Mexico Santa Fe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Santa Fe
    • Also Known As
    • Novotel Mexico Santa Fe Hotel Mexico City ,
    • Novotel Mexico City ,
    • Accor Mexico City ,
    • Mexico City Novotel ,
    • Novotel Mexico Santa Fe Mexico City
    Add Photo Photos
    Traveller (48)
    Room & Suite (25)
    Dining (9)
    Pool & Beach (5)
    Hotel & Grounds (70)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
    Santa Fe
    Few neighborhoods have undergone such enormous change
    as Santa Fé, now a high-end destination with luxurious
    residences, apartments, hotels, rooftop bars offering
    incredible views and restaurants with extraordinary
    cuisine. Garden Santa Fé mall has earned several
    architectural awards for its design. This neighborhood
    is the best choice for those looking to get fully
    pampered by a romantic escapade.
    ...More
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    Questions & Answers
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    Room Tips
    "The fourth floor was very quiet"
    Read review
    "No special recommendation----just don't stay there !!!"
    Read review
    "We had a dog, that was welcomed, paid a small fee, and have the rooms in a low floor."
    Read review
    "Make sure you get a room at the front of the hotel, otherwise you are facing the JW Marriott, behind."
    Read review
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