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Novotel Mexico Santa Fe

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Traveller (51)
Room & Suite (30)
Dining (9)
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Overview
  • Excellent21%
  • Very good39%
  • Average23%
  • Poor8%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Mexico Santa Fe
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Offers from Novotel Mexico Santa Fe
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (250)
There are newer reviews for Novotel Mexico Santa Fe
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11 - 15 of 91 reviews
Reviewed 15 October 2017

In reading the reviews of this hotel, we were a little concerned. But, we saw none of the problems reported. The restaurant is very good with a wide variety of Mexican and international dishes, the restaurant service was excellent. Breakfast was very good - -especially...More

1  Thank QQ1234
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 20 October 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 25 September 2017

Good location, accommodation and services, Poor restaurant service & food choice (both service, variety and quality of food on offer is below average Novotel standards). Across de road is large shopping mall with all sorts of shops and big supermarket. Location is good if you...More

1  Thank gobillabong
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 7 October 2017

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

Reviewed 17 July 2017 via mobile

Good hotel. Bright lobby and clear rooms. Breakfast is ok, good service. Good location in Santa Fe, Mexico City. Room have a good bathroom. Sound system, good bed and space. Close to malls and offices at Santa Fe area. Basic Novotel service.More

2  Thank claudiorI7864ZZ
Response from Napoleon F, General Manager at Novotel Mexico Santa FeResponded 22 July 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 27 June 2017

Excellent business trip I had 2 small issues that have been solved in few minutes so perfect! hotel very clean and well situated close my Mexican office breakfast was great rooms are rent and well equipedMore

Review collected in partnership with Accorhotels.com
2  Thank Alain G
Response from Napoleon F, General Manager at Novotel Mexico Santa FeResponded 30 June 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 7 June 2017

The room minifridge had a lock on it, I don't know why. The room was comfortable, the a/c worked well. However the room was not serviced in the two nights I stayed there. I appreciate the one free bottled water! I paid for breakfast for...More

Review collected in partnership with Novotel Hotels
1  Thank John C
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 8 June 2017

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Shuttle Bus Service
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$63 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
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Traveller (51)
Room & Suite (30)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
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Room Tips
"Get an executive room"
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"The fourth floor was very quiet"
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"No special recommendation----just don't stay there !!!"
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"We had a dog, that was welcomed, paid a small fee, and have the rooms in a low floor."
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