We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Novotel Mexico Santa Fe

    Antonio Dovali Jaime 75 | Col Centro de Ciudad, Mexico City 01210, Mexico
    011 52 55 8525 0770
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$60
    View Deal
    Traveller (48)
    Room & Suite (26)
    Dining (9)
    The Westin Santa Fe, Mexico City
    526 reviews
    #42 of 312 hotels in Mexico City
    0.1 km
     
    Live Aqua Urban Resort Mexico
    610 reviews
    #5 of 312 hotels in Mexico City
    2.3 km
     
    Hilton Mexico City Santa Fe
    786 reviews
    #13 of 312 hotels in Mexico City
    0.10 km
     
    JW Marriott Hotel Mexico City Santa Fe
    473 reviews
    #41 of 312 hotels in Mexico City
    0.10 km
     
    Overview
    • Excellent20%
    • Very good39%
    • Average24%
    • Poor8%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Mexico Santa Fe
    Special Offer: CHEAPEST RATES ONLINE!
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$60.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mexico City hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c3d62f7afbc6460aaa7459fd2bc2fdd1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":259160,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35109760],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":60,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c3d62f7afbc6460aaa7459fd2bc2fdd1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":61,"lowestMetaPrice":60,"additionalPartner":false,"highestMetaPriceDisplay":61,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":61,"lowestMetaPrice":60,"highestMetaPriceDisplay":61,"hotelName":"Novotel Mexico Santa Fe","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMzZDYyZjdhZmJjNjQ2MGFhYTc0NTlmZDJiYzJmZGQxIiwiQUlLIjoiOGM2YmY1MTc3MzE0NGQ5MWE5ZDU3YTZmOTYwM2E1YmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$60", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65693114":"Hotwire","109259376":"HotelsCom2IB","64694941":"AccorIB","35109760":"BookingCom","32624361":"Expedia","53925212":"TravelocityEWS","78881775":"OrbitzEWS","68948576":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (233)
    There are newer reviews for Novotel Mexico Santa Fe
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 86 reviews

    Reviewed 7 June 2017

    The room minifridge had a lock on it, I don't know why. The room was comfortable, the a/c worked well. However the room was not serviced in the two nights I stayed there. I appreciate the one free bottled water! I paid for breakfast for...More

    Review collected in partnership with Novotel Hotels
    Thank John C
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 8 June 2017

    Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

    Reviewed 1 June 2017 via mobile

    There's been a loud banging noice in a storage room across the hall from my room since 5am. I've reported it twice and they haven't even checked. Room service also bad. Chicken was cold and ordered my drink at room temperature and it came with...More

    Thank Martin J
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 3 June 2017

    Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mexico City Santa Fe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

    Reviewed 19 April 2017 via mobile

    It's actually not , there's a promenade at lobby level when the doors is opened all the smoke of the smoking section in the promenade gets in the restaurant and they have a floor (8th) where you can smoke so it's not a 100% smoke...More

    Thank Ernesto M
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 19 April 2017

    Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

    Reviewed 4 April 2017 via mobile

    I like the service of the place. The check in was good and very fast. The rooms have a reasonable size. The TV service is really bad only a few options. The beds are old and very noisy. The hotel is very clean good for...More

    Thank Jose Luis V
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 12 April 2017

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Napoleon Flores Mares General Manager

    Reviewed 3 March 2017

    More

    Review collected in partnership with Accorhotels.com
    Thank marinagX1963SZ
    Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 28 March 2017

    More

    The Westin Santa Fe, Mexico City
    526 reviews
    #42 of 312 hotels in Mexico City
    0.1 km
     
    Live Aqua Urban Resort Mexico
    610 reviews
    #5 of 312 hotels in Mexico City
    2.3 km
     
    Hilton Mexico City Santa Fe
    786 reviews
    #13 of 312 hotels in Mexico City
    0.10 km
     
    JW Marriott Hotel Mexico City Santa Fe
    473 reviews
    #41 of 312 hotels in Mexico City
    0.10 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Shuttle Bus Service
    • Breakfast included
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$69 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Luxury Hotel in Mexico City
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Cancelon, Hotwire and TripOnline SA so you can book your Novotel Mexico Santa Fe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Santa Fe
    • Also Known As
    • Novotel Mexico Santa Fe Hotel Mexico City ,
    • Novotel Mexico City ,
    • Accor Mexico City ,
    • Mexico City Novotel ,
    • Novotel Mexico Santa Fe Mexico City
    Add Photo Photos
    Traveller (48)
    Room & Suite (26)
    Dining (9)
    Pool & Beach (5)
    Hotel & Grounds (70)
    Bathroom (4)
    Nearby
    Santa Fe
    Few neighborhoods have undergone such enormous change
    as Santa Fé, now a high-end destination with luxurious
    residences, apartments, hotels, rooftop bars offering
    incredible views and restaurants with extraordinary
    cuisine. Garden Santa Fé mall has earned several
    architectural awards for its design. This neighborhood
    is the best choice for those looking to get fully
    pampered by a romantic escapade.
    ...More
    The Westin Santa Fe, Mexico City
    526 reviews
    .12 km away
     
    Hilton Mexico City Santa Fe
    786 reviews
    .10 km away
     
    Live Aqua Urban Resort Mexico
    610 reviews
    2.26 km away
     
    JW Marriott Hotel Mexico City Santa Fe
    473 reviews
    .10 km away
     
    Nearby Restaurants
    Quattro
    171 reviews
    .08 km away
    Central Central
    241 reviews
    .24 km away
    Sal y Lena
    53 reviews
    .05 km away
    Fishers Santa Fe
    160 reviews
    .03 km away
    Nearby Attractions
    Jump-in
    11 reviews
    3.98 km away
    Time Zone
    10 reviews
    4.04 km away
    Centro Santa Fe
    97 reviews
    2.05 km away
    KidZania Santa Fe
    146 reviews
    1.76 km away
    Questions & Answers
    Get quick answers from Novotel Mexico Santa Fe staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "The fourth floor was very quiet"
    Read review
    "No special recommendation----just don't stay there !!!"
    Read review
    "We had a dog, that was welcomed, paid a small fee, and have the rooms in a low floor."
    Read review
    "Make sure you get a room at the front of the hotel, otherwise you are facing the JW Marriott, behind."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing