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Novotel Mexico Santa Fe

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Traveller (51)
Room & Suite (29)
Dining (9)
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Overview
  • Excellent20%
  • Very good40%
  • Average23%
  • Poor8%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Mexico Santa Fe
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Offers from Novotel Mexico Santa Fe
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (249)
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41 - 45 of 91 reviews
Reviewed 22 August 2015 via mobile

Novotel is nicely located in Santa Fe next to other big hotels and in front of a small but convenient shopping centre. The staff is helpful and the rooms are Nordic, simple and clean. Breakfast is varied and apart from offering the usual Mexican breakfast...More

1  Thank Patricia V
Response from Napoleon F, General Manager at Novotel Mexico Santa FeResponded 11 November 2015

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 17 August 2015 via mobile

Really bad hotel, My company chose for me. Bad selection, bad service, the only good thing they have it's the restaurant in lobby floor. They need to raise the standard, since they have a lot of good hotel very close, westin, jw, and some others.More

2  Thank Manuel G
Response from Napoleon F, General Manager at Novotel Mexico Santa FeResponded 13 January 2016

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mexico City Santa Fe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

Reviewed 25 May 2015

I was in business traveling alone and the company that I visited paid (better stated overpaid 3000 pesos for 1 night when you can find it here for half) after checking in, I guess I asked the wrong person for information, I wanted to know...More

2  Thank diveproCancunDiving
Response from Napoleon F, General Manager at Novotel Mexico Santa FeResponded 11 November 2015

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Toronto North York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide...More

Reviewed 19 May 2015

This review is long overdue. I stayed at the Novotel Santa Fe in Feb for business. I called in the middle of the night to reception because the room was really hot and I couldn't adjust the temperature, after two visits from maintenance they decided...More

4  Thank MonicaH768
Response from Napoleon F, General Manager at Novotel Mexico Santa FeResponded 13 January 2016

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mexico City Santa Fe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

Reviewed 10 April 2015 via mobile

I stayed in this hotel with my family followinjg my daugther on a school trip. The best of the hotel is the location, on a very nice area of Mexico city. Price is according with the área. The hotel is a regular 3 stars hotel.......More

1  Thank Hector M
Response from Napoleon F, General Manager at Novotel Mexico Santa FeResponded 8 May 2015

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Shuttle Bus Service
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$65 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
Details
Price range
US$65 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
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Traveller (51)
Room & Suite (29)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
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Room Tips
"Get an executive room"
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"The fourth floor was very quiet"
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"No special recommendation----just don't stay there !!!"
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"We had a dog, that was welcomed, paid a small fee, and have the rooms in a low floor."
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