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InterContinental Presidente Santa Fe

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InterContinental Presidente Santa Fe
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297 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Houston, Texas
Reviewed 6 days ago NEW

When a I come back from a trip I am normally a truly constructive criticism, but in this case there are so many áreas to improve in this hotel. After a 5 hour highway trip We arrive at the hotel and they could’t provide Us our room yet. We wait for a while and they assigned three different rooms that...

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Helpful?
Thank fdesentis
Mexico City
Reviewed 3 weeks ago

I visit the President often between meals at Au Pied de Cochon. Kingfish and The Palm. It is also the closest hotel to my office and many people like to stay here, while others prefer the Westin. I really dislike parking at this hotel. Their valets are bad and getting your car on -2 is slow. On Saturday, we had...

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Helpful?
Thank Happy_on_the_road
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Happy_on_the_road: Thank you very much for sharing your comment with the TripAdvisor Family, be assured that we will share your feedback with our staff so that we can improve our service and take action so that this type of situations does not happen again, as it is not the service that we are accustomed to give to our diners...

Reviewed 2 November 2016

Very clean, quiet, great views of the financial district. Convenient to major automotive suppliers. Great service. Restaurants are good and a nice wine bar next to hotel. Concierge services always remembers names of VIPs.

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Helpful?
Thank Greg M
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Greg M: Thank you very much for sharing your review with the TripAdvisor Family it was a pleasure to welcome you here at your hotel Presidente InterContinental Santa Fe. We are located in Santa Fe which is a new business zone for Mexico City were you can find diferent important corporatives from the zone. As you well you mention...

Midwest City, Oklahoma
Reviewed 22 October 2016 via mobile

This hotel was a breath of fresh air! I'm not impressed with other hotels in the area. I have stayed at each of the 4.5-5.0 star hotels in the vicinity on numerous occasions. The Intercontinental Presidente Santa Fe exceeded my expectations. I enjoyed the location of this hotel as well as its warm and friendly staff, in-room dining menu, proximity...

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Helpful?
Thank FoodLover2012
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear FoodLover2012: Thank you very much for sharing your last experience at Hotel Presidente InterContinental Santa Fe with the TripAdvisor Family, we were very honored to welcome you and your wife and that you gave us the opportunity to give you an InterContinental experience we, we are really happy about how you wrote about us. We work very hard each...

London, United Kingdom
Reviewed 2 October 2016

I stayed here two nights with my wife on a quick holiday to Mexico City. First, be careful while booking - there are two InterContinental Presidente hotels in Mexico City. We intended to book the one in Polanco, which is very central, and weren't looking closely enough and booked this one in Santa Fe, which is quite a bit further...

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Helpful?
Thank Anand C
Sandra M, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear Anand C: Thank you very much for sharing your review with the TripAdvisor Family it was a pleasure to welcome you and your family. As you mention there are two different InterContinental at Mexico City, we are located in Santa Fe which is a new business zone for Mexico City. We are walking distance from the Santa Fe mall,...

Reviewed 13 September 2016 via mobile

It was one of the best hotels that I have ever been. The room is confortable, big and very modern. There are restaurants and People that work there is very friendly. Breaksfast could be better, but the Hotel is fantastic.

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Thank Claudia A
São Paulo, São Paulo, Brazil
Reviewed 3 September 2016 via mobile

I was at the Hotel InterContinental for 4 days. The hotel is great, good location, close to restaurants and bars and shopping centers. The reception is very good, fast to make checkin with a very helpful service. I was in a room at the 36th floor, a great view, comfortable beds, large bathroom, sofa, coffee table, fridge, coffee maker, hair...

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Helpful?
Thank Eduardo V
Sandra M, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear Eduardo V: Thank you very much for your review, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are walking distance from the Santa Fe mall, one of the biggest malls in Latin America also as you well mention it we have a...

Miami, Florida
Reviewed 22 August 2016

I stayed here during a cold period in Mexico City and found it surprising the rooms in this property do not have heating. My room was very large and facing downslope towards the center of Mexico City, with a separate study/kitchenette area facing a huge hole and with ceramic tiles, which contributed to the cold feeling. All I could do...

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Thank SAmTrax
Austin, Texas
Reviewed 1 August 2016

This is the second time I stay at this hotel; this time round I stayed for 5 nights. Location is great for Santa Fe and Interlomas. However, if you are doing business in Mexico City itself, it is quite a trek down, as the traffic is pretty bad. The hotel caters very much to a business clientele. Service is friendly...

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Helpful?
Thank Paisa_on_the_go
Sandra M, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear Paisa_on_the_go: Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are walking distance from the Santa Fe mall, one of the biggest malls in Latin America. As...

Reviewed 29 June 2016

Reception and concierge very helpful to assist on our daily needs and external activities. Rooms are very spacious, provide a decent view of the city and furniture is good. Downside is breakfast, located in a small area and with just few options.

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Helpful?
Thank Emerson S
Sandra M, Director de Recepción at InterContinental Presidente Santa Fe, responded to this review

Dear Emerson S, Thank you very much for sharing your beautiful review, you know that it is always a pleasure to welcome you as you are part of the Presidente InterContinental Santa Fe family. Please be sure I will share your comments with my colleagues. Thank you very much for the feedback on our breakfast, be sure I will share...

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about InterContinental Presidente Santa Fe

Address: Av Juan Salvador Agraz 97, Santa Fe, Mexico City 05300, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: RM408 - RM1,192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Santa Fe 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
InterContinental Presidente Santa Fe Mexico City
Hotel Style:
#13 Business Hotel in Mexico City
#20 Family Hotel in Mexico City
#21 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Santa Fe staff and other travellers.
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Questions? Get answers from InterContinental Presidente Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good restaurants and nice wine bar next to Hotel.”
 of 5 bubbles 913gregm, 1 Nov 2016 | Read review
“Don't stay in an interconnecting room”
 of 5 bubbles Paisa_on_the_go, 31 Jul 2016 | Read review
“Higher floors have less noise”
 of 5 bubbles EmersonS97, 29 Jun 2016 | Read review
“the higher the better”
 of 5 bubbles DWGermany, 6 Jun 2016 | Read review
“Views are great”
 of 5 bubbles U7221ITmariar, 11 Feb 2016 | Read review
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