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InterContinental Presidente Santa Fe

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InterContinental Presidente Santa Fe
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327 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Miami, Florida
Reviewed 22 August 2016

I stayed here during a cold period in Mexico City and found it surprising the rooms in this property do not have heating. My room was very large and facing downslope towards the center of Mexico City, with a separate study/kitchenette area facing a huge hole and with ceramic tiles, which contributed to the cold feeling. All I could do...

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Helpful?
Thank SAmTrax
Sandra M, Director de Recepción at InterContinental Presidente Santa Fe, responded to this review

Dear SAmTrax Thank you very much for choosing us to stay with us and for sharing your review with the Trip Advisot family. Our passion is to serve you, we hope to welcome you back soon. Sandra Muesser Front Desk Manager

Austin, Texas
Reviewed 1 August 2016

This is the second time I stay at this hotel; this time round I stayed for 5 nights. Location is great for Santa Fe and Interlomas. However, if you are doing business in Mexico City itself, it is quite a trek down, as the traffic is pretty bad. The hotel caters very much to a business clientele. Service is friendly...

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Helpful?
Thank Paisa_on_the_go
Sandra M, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear Paisa_on_the_go: Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are walking distance from the Santa Fe mall, one of the biggest malls in Latin America. As...

Reviewed 29 June 2016

Reception and concierge very helpful to assist on our daily needs and external activities. Rooms are very spacious, provide a decent view of the city and furniture is good. Downside is breakfast, located in a small area and with just few options.

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Helpful?
Thank Emerson S
Sandra M, Director de Recepción at InterContinental Presidente Santa Fe, responded to this review

Dear Emerson S, Thank you very much for sharing your beautiful review, you know that it is always a pleasure to welcome you as you are part of the Presidente InterContinental Santa Fe family. Please be sure I will share your comments with my colleagues. Thank you very much for the feedback on our breakfast, be sure I will share...

Reviewed 28 June 2016 via mobile

Except for the breakfast this is a great hotel if you are on business. I asked for some huevos rancheros and it took 15 minutes because the kitchen is shared with other restaurant. Location is excellent walking distance to many restaurants and Santafe mall which is one of the biggest in mexico About 1 hour from Benito Juarez intl airport

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Helpful?
Thank Denis A
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Denis A, On behalf of all the staff form the Hotel Presidente InterContinental Santa Fe I thank you for sharing your review with the TripAdvisor family. It was a pleasure to welcome you for your recent stay at Mexico City. We appreciate the feedback on our breakfast, be sure I will share your comments with our staff. The InterContinental...

Dusseldorf, Germany
Reviewed 6 June 2016

The hotel is a standard InterConti in a quite save area and a good hotel. The rooms are nice and clean but need some renovation. The breakfast is rich but interrupted by a noisy TV. The service is friendly and good. The rooms are noisy as the windows are not isolated well enough. It is a good place to stay...

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Helpful?
Thank DWGermany
IHGService, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear DWGermany, Thank you for taking the time to write this review for our hotel. We are grateful for your very kind review regarding our rooms nice and clean and found our to be good and friendly. On the other hand, please accept our sincere apology for the issues you had at the breakfast area regarding the loudness of the...

São Leopoldo
Reviewed 9 May 2016

First time that I choose InterContinental Presidente in Santa Fe, I did my reservation based on a friend recommendation because it was very close to a customer that I was visiting. Everything was good, good room, also the view of Santa Fe. Breakfast was also good but sometimes it was crowded. I'd come back if I needed to go to...

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Helpful?
Thank Daniel K
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Daniel K, Thank you for choosing us for your stay at the Santa Fe area and we are vey happy to know that you were very comfortable wtih us. We will be very glad to welcome you back soon: our passion is to serve you! Sandra Muesser Guest Service

New York City, New York
Reviewed 6 May 2016

Pros: concierge was very helpful to organize the activities outside business Nice and spacious rooms Good room service (they had the Nespresso machine in the room...) Cons: Not really downtown,and with the traffic of Mexico City you never now the 'commute' time

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Thank mcalamandrei
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear mcalamandrei, Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. Our main goal is to make you feel pampered and help you throughout your stay. Our passion is to serve you, Sandra Muesser Guest Service

Sao Paulo, SP
Reviewed 16 March 2016

I´m always very delighted to stay in Presdidente. All staff is very kindly specially Monica that is very concerned to provide a great experiencia to a guest. I recommend Intercontinental Presidente for business travellers

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Thank Fabio A
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Fabio A, It is always a pleasure to welcome you and we appreciate that you shared you InterContinental experience with the TripAdvisor family. We hope to welcome you back soon, our passion is to serve you. Sandra Muesser Guest Service

San Francisco, California
Reviewed 16 March 2016

Those who have stayed at other InterContinental hotels in the world expect the best in accommodations and will not be disappointed at the Presidente in Mexico City. This was my first time in Mexico City and my experience at the Presidente was excellent. The hotel is ultra modern in decor, without being boutiquey or uncomfortable. The staff were exceptionally courteous...

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Thank Davidstandard
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Davivdstandard, On behalf of all the Presidente InterContinental Santa Fe staff I thank you for such a lovely review, it was a pleasure to welcome you. We are very pleased to know that you enjoyed your stay with us. We hope to welcome you back soon, our passion is to serve you. Sandra Muesser Guest Service.

Seattle
Reviewed 12 March 2016

I spent nearly two weeks living out of the Presidente in Feb. 2016, as an American who speaks no Spanish, used to American business travel. I was very impressed. It's a seemingly new property and the room was very nice - very spacious, with a very nice bathroom (two showerheads!), a gorgeous view of Santa Fe and (when it's clear)...

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Helpful?
Thank MosesCurrency
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear MosesCurrwency, Thank you very much for sharing your review about your recent stay. We are thrilled to know that you had a great experience. As you mention it our rooms are specially designed so our guests can have a comfortable stay. The staff is focused on making your stay as easier as possible making you feel as if you...

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about InterContinental Presidente Santa Fe

Address: Av Juan Salvador Agraz 97, Santa Fe, Mexico City 05300, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: RM448 - RM1,373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Santa Fe 4*
Number of rooms: 117
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Also Known As:
InterContinental Presidente Santa Fe Mexico City
Hotel Style:
#13 Business Hotel in Mexico City
#20 Family Hotel in Mexico City
#26 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Santa Fe staff and other travellers.
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Questions? Get answers from InterContinental Presidente Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a suite, is worthed”
josecQ2071IH, 26 Apr 2017 | Read review
“All the floors are up high. The hotel actually begins in the 30th floor of the building.”
annemC228CU, 20 Mar 2017 | Read review
“Higher floors are best”
MyWhiteCat, 13 Mar 2017 | Read review
“choose the higher floors for amazing views”
SajitK_13, 29 Jan 2017 | Read review
“The higher up,rooms have a better view”
Bendybusbuggy, 8 Jan 2017 | Read review
5 of 5