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W Mexico City

CancelonUS$220*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$343*
US$220*
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US$259*
US$259*
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W Mexico City
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887 Reviews from our TripAdvisor Community

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Showing 577: English reviews
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Henley-on-Thames, United Kingdom
Reviewed today NEWvia mobile

This is a very comfortable hotel in an excellent location a stones throw from many great restaurants and bars. The views from the upper rooms are good. The decor is chic (although perhaps a bit dated) and the rooms spacious. The hotel does not have a swimming pool and we felt it lacked a bit of the cool feel you...

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Helpful?
Thank Snuffyball888
Amsterdam, The Netherlands
Reviewed 2 days ago NEW

Recently stayed at W Mexico city and absolutely loved this property! Situated at an amazing location with many great restaurants in the neighborhood, however don't skip a meal at J by Jose Andres, the hotel's restaurant, that serves delicious food and great service. The rooms are very comfortable and have spectacular views. Loved the design! Super nice touch: a wake...

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Thank Sarah P
Reviewed 1 week ago via mobile

For some reason this hotel has lot a bit of its personality and has become a more regular hotel compared to other W properties around the world. However, the location in the heart of Polanco's upscale neighborhood is unbeatable. Walking distance to good shopping and night entertainment makes it a good venue for single or couple travellers. The service is...

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Helpful?
Thank Jose M
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there Jose M; Thanks a lot for taking the time to share a bit of your stay with us. If you have the chance, we would love to hear some of your stories in the rest of W hotels to know what we can improve since we want to show you what we are really made of... Hope you...

Los Angeles, California
Reviewed 1 week ago

I really liked this hotel, especially the spa. The rooms are spacious and comfortable. The decor throughout the hotel is very unique and fun to look at. The restaurant is very good, and so was the service. The only reason why I didn't give it 5 stars, is that in my opinion, it just doesn't compare to the Four Seasons...

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Thank Elisabeth S
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hi Elisabeth S; Thanks a lot for sharing a bit of your stay with us! It's great to know you liked staying with us, we know we are very different in many reasons to Four Seasons Mexico City; eventhough we hope you keep dropping by, we would love to have you back to create a W Experience, just relax and...

West Vancouver, Canada
Reviewed 2 weeks ago

Stayed here for 6 nights in May. This property is underrated on TA....it deserves a 4.5...not a 4. -the location is one of the best in the city -there are many great restaurants and shops in the neighborhood -the service was outstanding -the Fantastic Suite was great

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1Thank DrBeach77
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there DrBeach77; Thanks a lot for sharing your comments with us and is great to know you had a complete W Experience with us! Keep spreading the word about us, our goal is to become part of the top ten best hotels in Mexico City. Keep visiting us, we have the best talent (staff), great services, everything you may...

Reviewed 3 weeks ago via mobile

We stayed at the W Mexico City for 4 nights as a part of our honeymoon. We checked in with Marcello and he was very attentive and amazing in providing us an upgrade. The hotel restaurant was very good, but pricey compared to Mexico City standards. However, the special margarita with salty foam is a must try. The hotel is...

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Helpful?
Thank Anisha P
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there Anisha P; Thanks a lot for choosing us to celebrate such an important night! It's great to know you had a complete W Experience and it's even better that Marcelo, Paola and Yoshio helped you to create it, I will share this amazing review with them, I'm sure they will be very glad. Next time don't forget to...

Lima,
Reviewed 3 weeks ago via mobile

I am unsure if I want to come back, even though I ve been many times on the hotel, great location by the way Since I arrived I noticed the bad service, I arrived at 130pm, since I am platinum spg client I can do earlier check ins The receptionist told me I had to wait until 3 pm for...

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Helpful?
Thank Guillermo V
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Guillermo V; Thanks a lot for sharing a bit of your stay with us. We are very sorry for the inconvenience you experienced during your check in, we already send your review to our Welcome Desk Manager in order to focus in the point you mentioned since we want you to help in every possible way, just like the...

Santo Domingo, Dominican Republic
Reviewed 3 weeks ago

Loved my room, stayed only for a night, it was huge, modern, the greatest view of Polanco The location is perfect, walking distance to the greatest restaurants, museums, park Only had snacks at the bar, not real mexican mostly tapas but the croquetas were not good

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Helpful?
Thank almacuni
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hi almacuni; Thanks a lot for sharing your comments with us! It's great to know you enjoyed your stay with us. We are working in a new menu for our Living Room Bar and your review can help us since we will share it with our Head Chef. Hope to see you soon! Daniel Menéndez Whatever / Whenever

Mexico City, Mexico
Reviewed 3 weeks ago via mobile

The new decoration is just ok but not nice, too exagerated and rather prefer rooms before, wc and shower totally terrible in color and space for what it is better stay in any other hotel in Polanco for the price

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Helpful?
Thank Su G
W_Mexico_City, Whatever/Whenever at W Mexico City, responded to this review

Hello Su G, Thank you for staying with us and for sharing your feedback. I am really sorry that you did not enjoy your stay as we would like you to. Please rest assured that your comments will be shared with the team, we really value each one of the reviews from our guests. Feel free to contact me directly...

Staten Island, New York, United States
Reviewed 4 weeks ago

Stayed here in April of '17 for work purposes and thought this place was very very nice. The front desk staff was very nice and spoke English very well. The staff outside of the front desk is hit or miss with English, but for the most part we all understood one another. The room was nice and quite large (standard...

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Helpful?
Thank Frank M
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there Frank M; It's great ot know you are coming back! Our staff will help you in every little thing you may need, that's part of our Whatever / Whenever philosophy. We know eating in the same place could be boring; but we have a lot of options in the neighborhood for you to try! Don't forget to ask...

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04/06/2017 05/06/2017
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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: RM796 - RM1,656 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City
Hotel Style:
#11 Spa Hotel in Mexico City
#18 Luxury Hotel in Mexico City
#33 Romantic Hotel in Mexico City
#39 Family Hotel in Mexico City
#48 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from W Mexico City staff and other travellers.
4 questions
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See all questions (4)

Questions? Get answers from W Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become a SPG member and get free WiFi (you pay for it, but then it comes off the bill at check-out),”
frankm34, 25 Apr 2017 | Read review
“Nice Vegan restaurant around the corner - Forever Vegano”
ToddF_13, 6 Apr 2017 | Read review
“I highly recommend the fantastic suites.”
rjmonares, 25 Mar 2017 | Read review
“Avoid corner rooms if possible”
pfmrocha, 14 Mar 2017 | Read review
“Ask for a top floor.”
bayronarena, 10 Mar 2017 | Read review
5 of 5
Cancelon
US$220* /night
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Booking.comUS$259
Orbitz.comUS$259
TripAdvisorUS$259
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*Disclaimer
Prices are for 1 room, 2 adults
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