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Suites Royal Colonial

Expedia.comUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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46 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Cardiff-by-the-Sea, California
Reviewed 9 April 2017

I stay in boutique hotels across the globe. I have now stayed at Suites Royal Colonial on my last 8 trips to Mexico City. The staff treat everyone like family. The rooms are spacious. The amenities are 1st class. The breakfast is perfect. I always feel safe Suites Royal Colonial provides a unique living environment.

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Helpful?
Thank Andrew P
Cleveland, Ohio
Reviewed 24 January 2017

Booked a room for two nights - after my first night i have already booked a room at the Hyatt so I can get out of here. 100% hard space which means this is the noisiest accommodation I have ever stayed at. Thanks for the crummy night sleep and no hot water so the cold shower can get me ready...

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Helpful?
Thank Cochango
Mossel Bay, South Africa
Reviewed 26 October 2016 via mobile

Suites Royal Colonial by Residence L' Heritage is a beautiful little hotel located in the business district of Polanco in Mexico. The style of the hotel is a combination where the old is made new with beautiful mural paintings , glass florals , wood carvings , ceiling moldings and glass chandeliers for that touch of elegance. My room is just...

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Helpful?
Thank sky420
Queretaro, Mexico
Reviewed 29 February 2016

I stayed 3 nights there. No personal at the entrance when I arrived. Baths are not in the best cleaning condidition (shower courtins are longer than the height, so they got mold). The electric door of the garage sounds loud and interrupts the sleep at night. I got my belongs in the safe box stuck and I had to call...

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Helpful?
Thank Lupita P
Residencelheritage1, Director General at Suites Royal Colonial, responded to this review
Google Translation

Estimada Lupita Muchas gracias por su comentario que nos sirve para mejorar el servicio Yo personalmente verificare que sucedió y...

Cairo, Egypt
Reviewed 3 November 2015 via mobile

noises,no hot water for 4 days,services changed from bad to worst, no receptionist know any eglish word and we use google translator and every week they change people who work good to get anthor who is very bad,i don't know which kind of management they use!!!!!!!

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Helpful?
1Thank ayman e
Miguel Angel L, Gerente at Suites Royal Colonial, responded to this review

We are very sorry that your stay in our Suites is not your total satisfaction. All criticism of our guests help us to improve on an ongoing basis, and certainly we will consider yours.

Reviewed 9 October 2015

This hotel is not recommended for business. WIFI signal failed and anybody can help, because the only person responsible for the hotel by the night is the security staff (one person) They can not so anything. They need to improve the cleaning in the bathrooms, i was scared to get in to the bathroom everyday. The decoration is ok in...

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Helpful?
Thank DianaPQ
Miguel Angel L, Director Comercial at Suites Royal Colonial, responded to this review

Dear Diana The problem with the Wi-Fi is that it was a flaw in the whole area by the utility company and also I mention that just changing management so we are improving every day and we invite you to visit us again and you see all the great advances that we have

Marina del Rey, California
Reviewed 27 April 2015

The hotel does not have air conditioning, you can only use the gym from 10-6, most of the rooms have "windows" to the main commons area which means that you either hear the staff talking or elevator music if you want ventilation.The staff was not at all helpful and could not even provide a simple service of charging the credit...

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Helpful?
Thank Sarah B
Atlanta
Reviewed 11 October 2014

The hotel was nice, overall, and they provide a nice breakfast. The location is excellent for business in Polanco, BUT the hotel is not conducive for sleep. You can hear through the walls and doors, so sleeping is hard when you are constantly awoken. Knowing this, you would expect the staff to monitor their voices during the night, but the...

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1Thank Theroyaltravelers
Los Angeles, California
Reviewed 26 July 2014

I was a guest in Musset 38 Royal Colonial. Excellent deco, very friendly and proffessional employees, the breakfast that is included is a real feast. I had the opportunity to see the Manager every morning checking all details, very early ... Excellent place. I will recommend it. We love Royal Colonial. Congratulations

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2Thank Mary j
Miguel Angel L, Gerente at Suites Royal Colonial, responded to this review

Dear Mary. We are pleased to know that your stay in our suites Royal Colonial Polanco was pleasant and a good impression of the services and care we provide took. In Residence L 'Heritage work every day to make all our guests feel at home always trying to do our best. We hope to have him back soon in this...

Mexico City, Mexico
Reviewed 14 May 2014

this hotel is clean and the breakfast good. the wifi internet works properly and the service is excellent. I spent many nights there and never had to complain. It is not a luxury hotel, but the quality price ratio for the location is very good.

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2Thank Vincenzo C
Miguel Angel L, Gerente at Suites Royal Colonial, responded to this review

Dear Vicenzo: We are pleased to know that your stay in our suites Royal Colonial Polanco was pleasant and a good impression of the services and care we provide took. In Residence L 'Heritage work every day to make all our guests feel at home always trying to do our best. We hope to have him back soon in this...

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04/06/2017 05/06/2017
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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Royal Colonial is a concept which is not for senior executives, managers, business owners and VIP people, it is a building where "the old is made ​​new" ie, its decor and furnished coincide with the period of the Century past, wood carvings, floral stained glass, wrought iron railings, classic painting murals, ceiling moldings and craft furniture. Royal Colonial is a new proposal for those who like to elegance, colonial and again if n losing the harmony and rest. ... more   less 

Additional Information about Suites Royal Colonial

Address: Calle Alfredo de Musset 38 | Col. Polanco, Mexico City 11540, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: RM504 - RM625 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suites Royal Colonial 3*
Number of rooms: 36
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Also Known As:
Suites Royal Colonial Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Suites Royal Colonial staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to face the street”
419AndrewP419, 9 Apr 2017 | Read review
“Get a room at a different hotel”
Cochango, 24 Jan 2017 | Read review
“Ask for upper rooms facing to outdoors”
337lupitap, 29 Feb 2016 | Read review
“Watch that your neighbor is not smoking”
DianaPQ, 8 Oct 2015 | Read review
“Ask for a room that has a window which actually opens to outside”
sarahbP2326FJ, 26 Apr 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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