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    Crowne Plaza Hotel de Mexico

    Calle Dakota # 95 | Col. Napoles, Mexico City 03810, Mexico
    011 60 1-800-81-8081
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
    US$172
    US$117
    SAVE US$55
    US$145
    US$145
    Traveller (145)
    Room & Suite (136)
    Dining (37)
    Overview
    • Excellent32%
    • Very good38%
    • Average18%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel de Mexico
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    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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      US$117
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      US$145
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      US$145
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    View all 87 deals
    Write a Review
    Reviews (585)
    There are newer reviews for Crowne Plaza Hotel de Mexico
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    101 - 105 of 218 reviews

    Reviewed 11 October 2014 via mobile

    A very upmarket lobby/lounge area with plenty of helpful staff. The room was perfect and very comfortable. Breakfast was particularly good with lots of options including waffles. Went beyond the bare minimum which most hotels do regarding breakfast which was nice.

    Thank Jack W
    Reviewed 5 October 2014

    I'm staying there every time I travel to Mexico, at least 3 times a year. Price is reasonable and it is not too far from our offices. But I got too many "small" issues during my last trip which leads me to look for another...More

    1  Thank Schmeky S
    Response from IHGCare, Guest Relations Manager at Crowne Plaza Hotel de MexicoResponded 21 October 2014

    Dear Schmeky S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, bathroom condition and the internet service. We will address these concerns....More

    Reviewed 5 October 2014 via mobile

    I am staying here on the 8th floor for business. Good: free Internet, decent location, bed is comfortable Bad: internet is slow, rooms are outdated, windows do not open, old carpet, walls need paint, rooms need an interior designer's touch, service is hit or miss......More

    Thank FoodLover2012
    Response from IHGCare, Guest Relations Manager at Crowne Plaza Hotel de MexicoResponded 21 October 2014

    Dear FoodLover2012, Thank you very much for your recent stay with us.Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into.Please accept our sincere apologies...More

    Reviewed 4 September 2014

    Location and Transportation: First off, the location of this hotel is perfect. It is 2 blocks from the MetroBus station on Insurgentes and from there you can get anywhere. Taxis are frequent and the concierge was magnificent. We used the concierge to book a private...More

    Thank Miles T
    Reviewed 31 August 2014 via mobile

    This is a great hotel... But a had a very bad experience with my bill. The hotel charged me twice and took almost 3 months to get my money back. Very hard communication (suddenly, they don't talk English to solve me issue). At the end,...More

    Thank Rodrigo N
    Response from IHGCare, Guest Relations Manager at Crowne Plaza Hotel de MexicoResponded 16 September 2014

    Dear Rodrigo N, Thank you for your feedback regarding your recent visit at our hotel. I was delighted to read that after some initial issues with your stay, these were soon sorted. I would still like to apologize for the overall dissatisfaction you had experienced....More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$105 - US$219 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Spa Hotel in Mexico City
    • #34 Luxury Hotel in Mexico City
    • #65 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Cheap Tickets, Hotels.com, Booking.com, Expedia, Priceline, IHG, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City
    • Also Known As
    • Crowne Plaza Mexico City ,
    • Crowne Plaza Hotel De Mexico Mexico City
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    Traveller (145)
    Room & Suite (136)
    Dining (37)
    Hotel & Grounds (176)
    Bathroom (13)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
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    57 reviews
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    Holiday Inn Express Hotel & Suites at the WTC
    431 reviews
    .05 km away
     
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    Ask a question
    Questions & Answers
    Jessica S
    9 April 2017|
    AnswerShow all 5 answers
    Response from Calos S | Property representative |
    Dear Miss Jessica. We don´t have balcony rooms
    0
    Votes
    Google Translation
    Room Tips
    "Avoid this hotel"
    Read review
    "I stayed at Floor #3 and it was very relax."
    Read review
    "Mine was on first floor and was quiet enough. Maybe a high floor with a view"
    Read review
    "Top rooms better"
    Read review
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