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Crowne Plaza Hotel de Mexico

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Traveller (157)
Room & Suite (154)
Dining (32)
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Overview
  • Excellent33%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (657)
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Traveller rating
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57
88
54
21
10
Show reviews that mention
All reviewsthe world trade centerroom servicebreakfast buffet was excellentexecutive levelnice bedrooms are bigstayed two nightsfelt very safeenjoyed my staywtcmexicodesksuperamaconciergegyminsurgentessupermarket
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101 - 105 of 230 reviews
Reviewed 18 April 2015 via mobile

I stayed at ths hotel for a couple of days, stuff really furendly. Room service its food and alao the prices. Lot of wood around. King bed, jacuzzi, computer, desk etc really nice. Only bad thing is the humedity smell... But seemed to be a...More

Thank Walter R
Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 20 April 2015

Dear Walter R, We hope you are very well. Thank you for taking the time to give us feedback from your recent stay at Crowne Plaza Hotel de Mexico. We are happy to know that you enjoyed all the facilities from the hotel, we will...More

Reviewed 24 March 2015

Fourth time I come to this hotel, and nothing changed. Rooms are big, but they are smelly ! The smell moisture and humidity. And once back home, I had to wash everything, even the clean clothes, because they smelt moisture and humidity. Apart from that,...More

Thank Groovemasterjay
Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 26 March 2015

Dear Groovemasterjay, We hope you are very well. We want to thank you for staying one more time at Crowne Plaza Hotel de Mexico at WTC. Also let me thank you for taking a few minutes of your time to let us know how was...More

Reviewed 17 March 2015

VERY old fashioned Hotel. DARK room, some spot lights. 2 double bed instead of a queen/king size. some waiters at the breakfast present the bill in a way to force you to give tips, even some times agressive in the service. bath tub did not...More

Thank Marine V
Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 19 March 2015

Dear Marine V, We hope you are very well. Thank you for choosing Crowne Plaza Hotel de Mexico for your recent stay. We are sorry to hear that we did not meet your expectations, for us is very important to hear from your stay, because...More

Reviewed 15 March 2015

A strange title, though it really is an uncomfortable feeling. I had the privilege of having a suite where the room was very spacious and had all the amenities. The lounge food selection was below average, I dont like to negatively comment on such luxuries...More

Thank Martin H
Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 19 March 2015

Dear Martin, We hope you are very well. We are sorry for the carpet inconveniences that you experienced during your last stay with us, we will definitly take immediate actions to improve our cleanliness in this matter. And also we will look into the food...More

Reviewed 3 March 2015

I was in Mexico City to attend an event at the World Trade Center. Hotel was located right across the street. It is near to everything you need. Rooms were spacious, but the air conditioning was very bad. Reported to the front desk, but nothing...More

Thank Ronald S
Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 6 March 2015

Dear Mr. Ronald S, We hope you are very well. We want to thank you for choosing Crowne Plaza Hotel de Mexico for your recent stay. Also, thank you for taking the time to give us possitive feedback, I have shared your comments with Alberto...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$109 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#37 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$109 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#37 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (157)
Room & Suite (154)
Dining (32)
Amenities (14)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Alejandro A | Property representative |
Hello dear Alina, thank you for writing us. Yes we have, also we have assigned one floor for this preference. Please let us know all your questions.
1
Vote
Forrest S
27 December 2017|
AnswerShow all 4 answers
Response from Alejandro A | Property representative |
Hello dear Peter, thank you for writing us. Unfortunately we have not shuttle service but we can book a cab for you, we work with a cab agency since many year ago and they provide us an excellent service. You can arrange a... More
0
Votes
Audrey P
18 November 2017|
Answer
Response from ROD B | Reviewed this property |
I do not recall as I didn't need one. But I am sure you could get one sent to the room if necessary. The staff there were always very helpful
0
Votes
Room Tips
"Avoid this hotel"
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"I stayed at Floor #3 and it was very relax."
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"Mine was on first floor and was quiet enough. Maybe a high floor with a view"
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"Top rooms better"
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