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    Crowne Plaza Hotel de Mexico

    Calle Dakota # 95 | Col. Napoles, Mexico City 03810, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$15
    US$104
    US$89
    US$94
    US$94
    Traveller (119)
    Room & Suite (120)
    Dining (31)
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    Overview

    • Excellent31%
    • Very good37%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
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    Hotel Novit
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (513)
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    91 - 95 of 513 reviews

    Reviewed 17 October 2016
    Google Translation

    Estuvimos de trabajo y la atención fue más que cordial. La habitación muy espaciosa y la cama súper cómoda. Es...More

    Thank marta C
    Response from Rafael L, Rooms Division Manager at Crowne Plaza Hotel de Mexico
    Google Translation

    Le agradecemos estimada huésped su amable comentario. Estamos contentos de saber que la habitación fue de su agrado y aprovechamos...More

    Reviewed 17 October 2016 via mobile

    The hotel should be an Holiday inn and not Crown plaza Rooms lobby breakfast room and service are not for crown plaza level Old rooms with torn curtains smelling corridors keys which must be recoded daily It ok for a 3 star hotel and the...More

    1  Thank amnobenda
    Response from Rafael L, Rooms Division Manager at Crowne Plaza Hotel de Mexico

    Dear guest, please accept our apologies for not meeting our expectation. We realize our customers are seasoned travelers and always require the best and know what to expect. In that sense, I would like to share with you that we are already remodeling our property,...More

    Reviewed 14 October 2016 via mobile
    Google Translation

    Son varias las veces que me he hospedado en este hotel y nunca me ha decepcionado, su servicio es muy...More

    Thank jc_estrada
    Response from Rafael L, Rooms Division Manager at Crowne Plaza Hotel de Mexico
    Google Translation

    Muchas gracias por tan positiva evaluación! Le esperamos de nuevo pronto!

    Reviewed 11 October 2016 via mobile
    Google Translation

    Muito bem localizado, muitos restaurantes e WTC ao lado. Quartos grandes, estilo colonial, bem decorado, otimo banheiro, com banheira de...More

    Thank Italo T
    Response from Rafael L, Rooms Division Manager at Crowne Plaza Hotel de Mexico
    Google Translation

    Muito obrigado por seu comentário! Estamos satisfeitos que você tenha gostado dos serviços e instalações. Esperamos a sua visita novamente...More

    Reviewed 8 October 2016

    I like staying at this hotel and have stayed here several times. The lobby is nice and comfortable, and the service is good and friendly. However, I feel there is a "big-picture' problem. I was in room 1419, and this room needed some TLC and...More

    2  Thank Kbrady1018
    Response from Rafael L, Rooms Division Manager at Crowne Plaza Hotel de Mexico

    Dear guest, please accept our most sincere apologies for the inconveniences in your room. Our Chief Engineer and Executive Housekeeper have taken note of this and will make sure it is not happening again. As time passes, we understand it is necessary to perform in-depth...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$87 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Mexico City
    • #31 Luxury Hotel in Mexico City
    • #65 Business Hotel in Mexico City
    Photos
    Traveller (119)
    Room & Suite (120)
    Dining (31)
    Hotel & Grounds (158)
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    Questions & AnswersAsk a question
    Jessica S
    are there any balcony rooms
    9 April 2017|
    Answer Show all 5 answers
    Response from Carlos S | Property representative |
    Dear Miss Jessica. We don´t have balcony rooms
    0
    Votes
    Google Translation
    Room Tips
    "Go somewhere else."
    Read review
    "Executive Level rooms are best."
    Read review
    "Make sure you get a room that doesn't face the street out front or get music from the bar downstairs."
    Read review
    "Go higher up, backside rooms are quiet."
    Read review