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Holiday Inn Express Mexico Reforma

Orbitz.comUS$100*
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#105 of 307 Hotels in Mexico City
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Mexico Reforma
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323 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Reviewed 18 April 2017

My wife and i made a reservation and stayed at the Holiday Inn Express Reforma, Mexico City for one night Thursday April 13th. We discovered several hairs in our bed as well as stains on the fitted sheet. We called the front desk and they came to the room, stripped the fitted sheet and simply laid a top sheet directly...

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Helpful?
Thank Justin M
IHGService, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this review

Dear Justin M, Thank you for your review regarding your recent stay at Holiday Inn Express Mexico Reforma. It is regrettable you were not satisfied with the service you received concerning the condition of the sheets and the valet parking. I would like to follow-up on your concerns so I have sent you a private message to obtain more information...

Bogota, Colombia
HOTEL’S FAVOURITE REVIEW
Reviewed 8 August 2016 via mobile

I'm fan of the holiday Inn express on my business trips. This time I decided to use for a family trip in Mexico. The hotel is great. The people that work there were always nice and willing to help in everything. On thing that distinguish this HIH from the others is the complementary breakfast; they really try to give you...

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Helpful?
Thank Angel C
About Hotel's Favourite Review
Sao Paulo, SP
Reviewed 15 April 2017

This is a good option for shot trip. It is placed close to Reforma 222 mail with some good restaurants and stores. Close to this hotel there are many others atractions that could be explored. There are a good foods option for breakfast and dinners.

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Helpful?
Thank RobertoPitta
Weston, Florida
Reviewed 18 March 2017 via mobile

The location it's perfect as it is right next to a mall with several restaurants plus plenty more around the area. The staff was great and the rooms are big and spacious. For a business trip it's the perfect option.

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Helpful?
Thank DonatoInWeston
Temple, Texas
Reviewed 14 March 2017

Very neat and clean rooms but the internet access is very bad. During my stay I was trying to work on my computer, but the internet access came down for about two hours. Also, every 2 hrs I had to re-login into the Hotel's network in order to stay online with my phone and laptop

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Helpful?
Thank agzuniga1
Miami
Reviewed 17 February 2017 via mobile

The great point is location, walk distance from several restaurants and shops in reasonable safety area. The issues are the same for years, air conditioner noise and weak, shower goes to hot cold every minute.

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Helpful?
1Thank Andre O
IHGService, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this review

Hi Andre O, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location. However, I was concerned to see that you were not impressed with our air conditioning unit and the shower. I would like to apologize for any inconvenience these...

mexico
Reviewed 3 February 2017

Holiday inn is a sleep and go hotel, but this one has a nice atmosphere, somehow is peacefull.. you'll like it. I got a room with Reforma Ave window, nice view. staff friendly and quick to solve any issue. Love it. No es un hotel para pasar el dia ahi, asi que duermes y te sales por que la diversion...

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Helpful?
Thank victhetripper
Panama, New York
Reviewed 1 February 2017

The location is good since you have a shopping center with various restaurants and shops. room is spacious and bed is ok. This is the second time I stay here and I had the same problems. 1) hair on the shower floor and stuck to shower walls, 2) poor breakfast, 3) front desk staff not very friendly 4) You cannot...

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Helpful?
1Thank jaime r
IHGService, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this review

Dear jaime r, Greetings from the Holiday Inn Express Mexico Reforma! Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you found our location convenient and your room to your liking....

Los Angeles, California
Reviewed 24 January 2017 via mobile

The reason why I'm giving it a four start instead of a five is because we let them know we were coming early in the morning and he had to wait around for a while before given our rooms and they gave us rooms on different floors with single bed... other then that the place was great!!

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Helpful?
Thank Jennaphur
Chardon, Ohio
Reviewed 30 December 2016 via mobile

While this property has an enviable location in Paseo de la Reforma, close to many attractions and restaurants, the condition of the room and hallways leave much to be desired. Stains on the carpets; poorly patched holes in upholstery of furniture; ancient furniture, etc. I have stayed at this property many times over the past few years, but this was...

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Helpful?
1Thank Hector D
IHGService, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this review

Dear Hector D, Thank you for writing us a review. It is nice to know that our convenient location has met your expectations and that you are a repeat guest at our hotel. On the other hand, I am very sorry that the general condition, overall cleanliness, and amenities at our property did not satisfy your expectations. Please accept our...

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11/06/2017 12/06/2017
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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is strategically located in the World Trade Center complex, in the financial and commercial district of Mexico City. Entertainment in a walking distance, wireless Internet access, Gym, Great Room and Terrace. ... more   less 

Additional Information about Holiday Inn Express Mexico Reforma

Address: Avenida Paseo de La Reforma 208, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM474 - RM747 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Mexico Reforma 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Mexico Reforma Hotel Mexico City
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Express Mexico Reforma Mexico City
Hotel Style:
#61 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mexico Reforma staff and other travellers.
2 questions
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Houston, Texas, United States

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Questions? Get answers from Holiday Inn Express Mexico Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at any other hotel would be better”
  • Hair
  • Stains and hairs in bed
  • Hair in bed and stains
  • More hairs
  • Hairs in bed
  • Top sheet directly on mattress
O555AWjustinm, 17 Apr 2017 | Read review
“choose a high floors”
RobertoPitta, 14 Apr 2017 | Read review
“Ask to stay in a room with Main Street view, is great!!!”
agzuniga1, 14 Mar 2017 | Read review
“ask for a window to Reforma avenue.. you'll like the view.”
victhetripper, 3 Feb 2017 | Read review
“6th floor Rooms”
michellelimon, 6 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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