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All reviewsgreat locationself laundryfresh fruit and yogurtwalk distancekrispy kremeturibus stopangel de la independenciabusiness tripcomplimentary breakfastcomfortable hotelbusiness centerwell located hotelhistoric centereasy accesssafe locationgreat roomrooms are big
Clean room and bedroom, I stayed for a working week at the hotel.
Good room service, nice staff.
The only bad thing is the breakfast. Few options and had the tasteless eggs I've ever tried. Because of that, try the restaurant on the near hotel...More
1 Thank GabrielaBiaSP
Response from IHGService, Guest Relations Manager at Holiday Inn Express Mexico ReformaResponded 4 weeks ago
Thank you for your feedback regarding your stay at Holiday Inn Express Mexico Reforma, Mexico. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, cleanliness and our staff....More
I was planning a weekend trip to Mexico City and had a flight booked and planned to stay at the hotel. Unfortunately, the airline cancelled my flight and I had to scramble.
I cancelled my reservation through IHG and was told I would lose my...More
2 Thank dkozi08
Response from IHGService, Guest Relations Manager at Holiday Inn Express Mexico ReformaResponded 13 December 2017
Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest...More
I have a reservation for two nights done through the Spire membership system. Johana from Holiday Reforma confirm the reservation, I asked at arrive about the two nights and was informed that they didn't find it. I present the reservation confirmation voice mail and transcription....More
2 Thank Andre O
Response from IHGService, Guest Relations Manager at Holiday Inn Express Mexico ReformaResponded 12 December 2017
Dear Andre O,
Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the inconvenience you had with your reservation and the level of service you received from our staff. I understand the discomfort this has caused...More
On Monday Oct. 23, We were dumped off by a tour company in the Mexico City with the expectations we would find our way back to the Zocala. We were very flustered from the in correct information we had been given by the tour employee....More
I had a great experience at this hotel. Upon arrival, I was quickly checked in. The staff spoke broken English as I spoke broken Spanish. This was not an issue at all. Complimentary breakfast was as expected with a little Mexican flair thrown in. I...More
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned
sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
The access is easy, if it's your first time or to reduce the stress, pre-pay a private car service for the transfer. I used amigotours, they were very reliable, professional and friendly. The trip in was at 4pm and took... More
The access is easy, if it's your first time or to reduce the stress, pre-pay a private car service for the transfer. I used amigotours, they were very reliable, professional and friendly. The trip in was at 4pm and took about 40mins, the trip out was at 6am and took 15mins. For tour ideas, take a look at viator website for Mexico City.