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Holiday Inn Express Mexico Reforma

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297 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Maracaibo, Venezuela
Reviewed 27 July 2016 via mobile

We stayed one week here in our trip to CDMX. Price is good and location is perfect. Service is good. Special thanks to Javier for always taking good care of our requirements. Housekeeping service is too bad though. No attention to detail. If we used a paper cup, it stayed there the whole week. One day, I think they forgot...

1Thank Kira A
IHGService, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this review

Dear Kira A, Thank you for your candid feedback. I am elated to learn that you appreciate the hotel location and service provided by Javier. It is of great concern that you were not satisfied with the housekeeping and breakfast you received as customer service and cleanliness are of an utmost priority for our hotel. We have taken note and...

Reviewed 26 July 2016

Rooms are big and comfortable (bed mattress a little hard for my taste..). Next to Reforma 222 mall with great options for dining and shopping. Conveniently located near intersection between Reforma and Insurgentes allows to access downtown as well as finance district really fast. 30 minutes away from the airport.

Thank Hvaldesb
Marina, California
Reviewed 22 July 2016 via mobile

My second time staying at the Holiday Inn Express Reforma in Mexico City was just as wonderful as my first time one year earlier. I especially have to mention the housekeeping staff as my room was always clean while making sure they did not disrupt my sleep or privacy. I look forward to my next stay at this nice and...

Thank JorgeZD70
Pembroke Pines, Florida
Reviewed 5 July 2016

Recently stayed here by cashing in on points. Great stay and a great location. Centrally located. Holiday Inn Express breakfasts are usually very good; however, I've been really impressed with the breakfasts at hotels outside the US. I have to admit that the breakfasts at hotels outside the US are 1000 times better...between Mexico City and Bogota, Colombia, those hotels...

Thank Johnny G
Edgewater, New Jersey
Reviewed 2 July 2016

Was in Mexico City for business; stayed over the weekend to sightsee. Got lucky when I picked HIE Reforma. Used my hotel points. Right next to a great mall; hop on / hop off bus stopped next door at the mall. Huge, clean, modern & quiet room. Very good hotel service. 4 star hotel at 3 star price.

Thank pat s
Kosice, Slovakia
Reviewed 28 June 2016

This is an excellent choice if you are travelling on business or even touring around in Mexico city. The rooms are outstanding outfitted with large and comfortable bed and pillows. The upper floor rooms feature wide panoramic view to the city. The gym is small but with absolutely everything you need for a complete workout from cardio to weights training....

Thank WKNY
Reviewed 7 June 2016 via mobile

The location is great and that is all. The parking system is a nightmare extremely costly and rakes over 30 minutes to get your car even if you call in advance. Breakfast never be ready on time, if have in mind that is a business area, time means money, of course not the HIE Reforma.

Thank Andre O
IHGService, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this review

Dear Andre O, Thank you for being our guest and for taking the time to share your comments. We are delighted to read you kind endorsement on our location. I am genuinely sorry to learn of your issues you had during breakfast and the parking charges and I do regret any frustration that this has caused. Rest assured that your...

Singapore, Singapore
Reviewed 17 May 2016

Location was good, very convenient and near some attractions. Liked it that it was right in Reforma, next to Reforma 222 ( a shopping mall) and also just a couple of steps away from the hop on hop off bus which was just in front of the mall. Rooms were clean and bed was pretty comfortable. Only complain was that...

1Thank wherewendywent
IHGService, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this review

Dear wherewendywent, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced at check-in and check-out. While it is certainly regrettable that we did not meet your expectations, rest assured that your comments were taken into serious account. Please give me the opportunity to regain your faith...

Queretaro, Mexico
Reviewed 13 May 2016 via mobile

I just want to write this review to compliment Gema who works at the front desk. She is really helpful and has the best attitude, she is a very sweet lady. The hotel was really clean, great location, breakfast is pretty good. Definitely staying there again.

Thank Andy_Sheep
Toronto, Canada
Reviewed 10 May 2016 via mobile

This hotel provided for a comfortable experience and is in a great location. No frills but still a great stay. Close to shops and on the happening street of Paseo de Reforma. Walkable to Chapultec castle and park and Museum of Anthropology. Extremely helpful and friendly staff who went above and beyond to make sure our stay was enjoyable and...

Thank poltor

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood


  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is strategically located in the World Trade Center complex, in the financial and commercial district of Mexico City. Entertainment in a walking distance, wireless Internet access, Gym, Great Room and Terrace. ... more   less 

Additional Information about Holiday Inn Express Mexico Reforma

Address: Avenida Paseo de La Reforma 208, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: RM461 - RM723 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Mexico Reforma 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Mexico Reforma Hotel Mexico City
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Express Mexico Reforma Mexico City
Hotel Style:
#62 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mexico Reforma staff and other travellers.
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Houston, Texas, United States

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Questions? Get answers from Holiday Inn Express Mexico Reforma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor Rooms”
 of 5 bubbles michellelimon, 6 Dec 2016 | Read review
“No lo se ........”
  • Black Fungus in Curtains and view of Reforma Street
  • Black Fungus in Curtains and view of Reforma Street
  • Black Fungus in Curtains and view of Reforma Street
 of 5 bubbles RodrigoGonzalez, 29 Oct 2016 | Read review
“Reforma is a heavy traffic road, either go high or take rooms facing the back of the hotel.”
 of 5 bubbles 604luisv, 11 Sep 2016 | Read review
“Get a room at higher floors”
 of 5 bubbles 62manikj, 29 Jul 2016 | Read review
“Had a corner room facing Reforma”
 of 5 bubbles 189pats, 2 Jul 2016 | Read review
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