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Hotel Hacienda Los Laureles Spa

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#51 of 112 Hotels in Oaxaca
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Hotel Hacienda Los Laureles Spa
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110 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Australia
Reviewed 24 January 2017

The Positive: 1. The grounds, gardens and pool are very well maintained and very nice. 2. The doorman / nightwatchman was exceptionally helpful with taxis. 3. Rooms are large, bed is comfortable and the cleaning service very good. The Negative: 1. The Hotel is getting dated and in need of Capital Expenditure. Showers are pretty old style - over a...

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Helpful?
Thank TAS96
Prague, Czech Republic
Reviewed 26 December 2016

A very nice hotel with a wonderful garden, friendly and efficient staff and pleasant room and restaurant. The hotel is located in the north part of Oaxaca, the center is accessible by public bus or a taxi.

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Helpful?
Thank kucerovajana
hennef, General Manager at Hotel Hacienda Los Laureles Spa, responded to this review

Dear Kucerovajana Many thanks for your positive and reporting the none so good feedback Our staff is trying always to be the best, always service with a smile. Yes we are aware of the internet problem and have reported it to the Billionaire Slim who own Telmex or lets say the all only Mexico telephone net works as the saying...

Tel Aviv District, Israel
Reviewed 16 December 2016

It is a pleasure to write a review when you only have good things to write and, luckily, this is the case here. I've spent 5 days at the Hacienda Los Laureles a couple of weeks ago, attending a professional seminar that took place there. My room was in the second floor. It was spacious and had a large and...

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Helpful?
1Thank PropyShoony
hennef, General Manager at Hotel Hacienda Los Laureles Spa, responded to this review

Dear visitor to Los Laureles It Always nice to have International clients like you attending the work shop at our hotel for 5 days to be spoiled by out hotel team. We are not located in the more noisy city center but still close to get there we are thr only hotel in Oaxaca with a large lush garden and...

Lausanne, Switzerland
Reviewed 6 December 2016

Nice hotel, beautiful garden, amazingly nice people. They helped us organize tours and were extremely competent. The wifi worked very well too. One slight glitch: the gym room is really poor. Fortunately, There is a park close by where one could go running and even use some machines.

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Helpful?
Thank Rachid G
hennef, General Manager at Hotel Hacienda Los Laureles Spa, responded to this review

first many thanks for you positive comment. You also pointing our the Gym facility we will deffiently look in to it My only excuse that children jumped the wall and ruin the electronic chip on the treadmill and we been looking to find but as well all after 10 years like cars all is outdated but never less we will...

Chicago, Illinois
Reviewed 5 December 2016

The city of Oaxaca is my preferred one in Mexico. In fact, the late British neurologist Oliver Sachs wrote a book on his trip to this city. It blends colorful colonial buildings with enigmatic archeological sites. Among the former, the church of Santo Domingo stands out. From the latter, my favorite is Monte Albán, a world heritage site. In the...

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Helpful?
1Thank WorldTravelerChicago
hennef, Owner at Hotel Hacienda Los Laureles Spa, responded to this review

Dear Client It was a pleasure have been of service to you and the Family You are very correct, Oaxaca city is magic a lot to due. Eco system, culture, traditions, best foods in Mexico best beaches small but secure, and the people for sure kind and helpful, even so with the news but never a tourist was molested looking...

Christchurch, New Zealand
Reviewed 19 November 2016 via mobile

We were very happy to have a week staying here for a conference. The garden is beautiful, the rooms are spacious and very clean. The staff are wonderful -friendly and very helpful at all times. Getting a taxi into the centre is inexpensive, so to stay out a little is relaxing and very pleasant.

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Helpful?
Thank spokeb
hennef, General Manager at Hotel Hacienda Los Laureles Spa, responded to this review

Dear Visitor It has been a pleasure having you as our Guest and many than for taking the time to comment on trip advisor we wish your colleges of CIMAT would due the same but time is of the essence we know Our staff is always trying to make your stay with us feel like home hope we will see...

Upland, California
Reviewed 22 October 2016

The hotel is quite far from the downtown, but it has a very pretty ambiance with beautiful greens and views of the nearby hills. The service was excellent, both at the front desk and at the restaurant. Jesus in the restaurant was absolutely amazing by helping me find food that fit in my severe dietary restrictions. The restaurant was also...

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Helpful?
Thank GrnBfly
hennef, General Manager at Hotel Hacienda Los Laureles Spa, responded to this review

Dear Dr. Needell Many thanks for your detailed report to inform me about your experience at our hotel. Yest By taxi to go down tone it takes 10 min like inn most big cities. The HISTORIC City IS 480 YEARS old and there is no hotel with a garden and mountain view such as Hacienda Los Laureles in down town...

Toronto, Ontario
Reviewed 30 August 2016

Visually, it is a very nice hotel. Lush gardens, big rooms with huge old style beds etc. However, when it comes to the amenities it falls badly. The "pool" is the size of a large bathtub, the "gym" is a very small room containing just two machines, both broken, not even free weights. Internet is slow to a non-functional level...

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Helpful?
Thank Shai B
Reviewed 23 June 2016

When my five day stay here was over, I didn't want to leave. The property itself is absolutely breathtaking - easily the most beautiful hotel I have ever stayed at. The building and the mature, perfectly manicured landscaping are both gorgeous. The hotel is in a classic Mexican style and is extremely well-maintained. Rooms are comfortable with modern amenities, deep...

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Helpful?
1Thank C. H
hennef, Owner at Hotel Hacienda Los Laureles Spa, responded to this review

Many thanks for your kind report and observation I will pass on your report to my staff as a f good motivation tool and minor detail you mention be be taken care off promptly looking forward to receive you again to meet you personally yours Peter Kaiser Director General

France
Reviewed 7 November 2015

Here is what we wrote to the hotel , when they asked for our opinion: "Since you asked , we are sorry to tell you that Hacienda los laureles was clearly below our expectations . the issue is not with the employees , who do their best , but this hotel is not professionally managed . A few examples :...

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Helpful?
1Thank LePapito
hennef, Public Relations Manager at Hotel Hacienda Los Laureles Spa, responded to this review

continuation of the cilly complain report The Manager does work long hours a approx 12 a day. The safe was working fine with a client the day before but we are willing to train none competence people haply how to work it Ref Green Feature point We due have a recycling program for gray water and compost recycling garden product...

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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
For discerning guests who want to avoid the bustle of the big city and at the same time enjoy a unique locale, a relaxing stay at the 5 star Hotel Hacienda Los Laureles-SPA may just be the perfect solution. Located in a quiet residential area of Oaxaca, this 18th century hacienda reopened its doors in 2000 following an extensive renovation. Here, you'll reap the rewards of stylish boutique respite enhanced by traditional Mexican architecture and a personable staff.This intimate Boutique hotel, boasting just 23 guestrooms, imparts the look and feel of a private hacienda. Thick stucco walls, terra cotta floors, ornate wrought iron furniture and colorful Mexican fabrics give the hotel an inviting, informal appeal. Outdoors, points of interest include colorful gardens and the fine laurel trees that were preserved during the renovation.Relax in the hotel’s newly expanded Petit Spa with a traditional "temazcal" or indigenous steam bath, and enjoy fine traditional Mexican fare and international cuisine in its award-winning restaurant. ... more   less 

Additional Information about Hotel Hacienda Los Laureles Spa

Address: Calle Hidalgo 21 | San Felipe del Agua, Oaxaca 68020, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Oaxaca
Price Range: RM526 - RM747 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda Los Laureles Spa 3.5*
Number of rooms: 23
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Also Known As:
Hacienda Los Laureles Oaxaca
Hacienda Los Laureles Hotel Oaxaca
Hotel Style:
#2 Green Hotel in Oaxaca
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Questions & Answers

Questions? Get answers from Hotel Hacienda Los Laureles Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with a balcony in the higher floor have more outlook and light”
 of 5 bubbles kucerovajana, 25 Dec 2016 | Read review
“Ask for a room with AC!”
 of 5 bubbles GrnBfly, 21 Oct 2016 | Read review
“Rooms upstairs have long distance view , rooms downstairs look onto the garden only”
  • View towards the restaurant
  • View from.our room 2
  • View from our room 1
  • Stupid plumbing
 of 5 bubbles LePapito, 6 Nov 2015 | Read review
“It was supposed to have wi fi but there was no signal in the room itsel”
 of 5 bubbles Judek34, 30 Nov 2014 | Read review
“I would try to get room on the second floor, in the corner is the suites, which are lovely and very spacious. All are beautifully decorated with Oaxacan artistic touches.”
 of 5 bubbles miakim, 30 Apr 2014 | Read review
5 of 5