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Docecuartos Hotel

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142 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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Washington DC, Distrito de Columbia
Reviewed 2 weeks ago

The service was incredible, the hotel is beautiful they always tried to please you and made you feel that you are the most important person for them. Anything you needed they provided for you very fast with a smile, I recommend this hotel 100%.very clean, elegant, the beds are very confortables, they give you clean towels and ropes every day,...

Thank lolitakids5
Reviewed 23 November 2016 via mobile

This hotel is two blocks off from one of the walking streets and very close to the central square. The rooms are quiet and well insulated. Most of my friends complain about how cold it is in San Cristobal, it was cold outside, but nice and warm in our room. There was even a heater that could be plugged in...

1Thank Karl B
Christian C, Gerente at Docecuartos Hotel, responded to this review

Thanks for the comments. We regret the inconvenience, it´s already solved. We wait for you soon in Docecuartos Hotel.

Reviewed 17 August 2016

Spent 3 night in early August. Hotel is centrally located walking distance to everything. Rooms were great clean and accommodate us 5 (3 kids). Staff is just great, Pablo, Gisela and Jose Luis have tons of recommendations and will help you out on whatever you need. Very good bang for the buck. 60-65 dollars/night!

Thank mpls_boy
Calgary, Canada
Reviewed 7 June 2016

Lovely room a little off the main drag but only a couple of block from the main square. amazing chocolates appeared every day! Laundry across the street and the attached restaurant, Tierra y Cielo, was really, really good. They are only open for breakfast on the weekends so try to get there then.

Thank Mayanut
Flic En Flac
Reviewed 7 March 2016

Beautiful and clean hote. Ideally located near the centre. Fantastic service from the team on site. Restaurant attached to the hotel serves excellent food. Very peaceful not much noise. Great crib for the baby.

Thank Stephane C
Aberdeen, United Kingdom
Reviewed 17 December 2015 via mobile

Hotel Tierra y Cielo, also known as Doce Cuartos, is a beautiful old colonial house converted into a super cozy hotel. The hotel is located at the city centre just a couple of blocks away from the main pedestrian street. The rooms are traditionaly decorated, but modern. The bed is huge and very comfortable. Extra sheets and a heater are...

Thank Lourdes_ValTo
Zurich, Switzerland
Reviewed 19 June 2015 via mobile

The hotel looks nice, our room was clean and good sized. The bed leans and towels were very clean and bed was comfortable. The service was great, people very friendly and quick service. The first night was very noisy, kids playing around and people screaming next to the reception. Second night was free of noise.

2Thank brendis77
Los Angeles, California
Reviewed 12 April 2015

I had such a pleasant stay. The staff was fantastic and most of them remembered my name and where always making sure I made it back every evening safe (I traveled alone). The location is great because you can walk everywhere. I love the breakfast there - great green juices. My room was the one on the corner. It was...

1Thank cotasonia
El Paso, TX
Reviewed 1 April 2015

Beautiful old house that was renovated to be a hotel. You can't do much better as far as price, location and service is concerned. People are very friendly and will take care of all your needs. Restaurant is amazing and their food offering is anything but ordinary. This place is ideal for a group because it has beautiful outdoor patios...

1Thank Texan56
San Cristóbal de las Casas
Reviewed 23 January 2015

Authenticity and comfort is what you will find here! It is a perfect location to stay in San Cristobal de Las Casas. The rooms are incredible beutiful and the service is amazing. You MUST go to the restaurant. The food are all local gourmet dishes! Enjoy it.

1Thank mmmiramontes

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Meeting Rooms
Official Description (provided by the hotel)
The hotel is located in a colonial house neoclassical city center . Near the areas of public interest such as the Cathedral, the Zocalo, the city hall and the tourist walkers ; in addition to trade and major museums areas. Just one hour from Angel Albino Corzo International Airport. ... more   less 

Additional Information about Docecuartos Hotel

Address: Avenida Benito Juarez No. 1-A | Col. Centro, San Cristobal de las Casas 29200, Mexico (Formerly Hotel Tierra y Cielo)
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: RM261 - RM396 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Docecuartos Hotel 3*
Number of rooms: 12
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Hotel Style:
#6 Business Hotel in San Cristobal de las Casas
#7 Romantic Hotel in San Cristobal de las Casas
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Questions & Answers

Here's what travellers have asked, with answers from Docecuartos Hotel staff and other travellers.
3 questions
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San Diego, California
3 months ago

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Questions? Get answers from Docecuartos Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are beautiful”
  • Patio
lolitakids5, 15 Apr 2017 | Read review
“Anything away from the street if they have it.”
Texan56, 1 Apr 2015 | Read review
“just avoid #104 and the rooms immediately around it. Try for the second floor.”
Isaac3345, 6 Sep 2014 | Read review
“Choose rooms second floor, less noise..”
BeatrizdelaG, 8 Jan 2013 | Read review
“Make sure you're not in room 102 unless they've rectified the damp situation.”
jsg55, 31 Oct 2012 | Read review
5 of 5