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Traveller (212)
Room & Suite (63)
Dining (12)
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Overview
  • Excellent33%
  • Very good45%
  • Average14%
  • Poor7%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (369)
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All reviewsseparate buildingsroom was clean and comfortablecentral locationcharming hotelclose to the main squarechange roomslovely courtyardlarge roomnext morningrestaurants and shopsmain buildingcable tvfireplacepesosstreetbalconyblock
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41 - 45 of 98 reviews
Reviewed 18 February 2016 via mobile

Generally a nice building but rooms variable....but extraordinarily for a city accustomed to cold nights, the only heating in the rooms is a quaint, small, wood-burning stove! To add to this eccentricity, one has to pay extra for portions of (kindling quantity?) wood to burn....More

Thank vistareel
Response from Gerencia D, Gerente at Diego De MazariegosResponded 15 March 2016
Google Translation

Estimado Sr. Vistareel: Gracias por darnos sus comentarios. Nosotros somos un hotel que conserva las características coloniales de la ciudad,...More

Reviewed 16 February 2016

Me and my girlfriend stayed here two times during our week long trip around the state of Chiapas. In total the length of the stay was of four nights. On the first stay we booked the standard room which did not have an amazing view,...More

1  Thank AlonsoFA
Response from Gerencia D, Gerente at Diego De MazariegosResponded 18 February 2016

Dear Alonso FA: Thank you very much for your comments, we are glad to know that your stay with us have been pleasant. All the staff made their best effort to give our guests the best service. We look forward to your preference in your...More

Reviewed 4 February 2016

We have stayed in winter, so chimneys in the room we found very good idea. Rooms are spacious, with nice decor. Hotel centrally located. Staff very helpful. Perfect place if you want to stay in tipical Mexican mansion.

Thank raf77pl
Response from Gerencia D, Gerente at Diego De MazariegosResponded 18 February 2016

Dear raf77pl: We are glad to know that you have enjoyed your stay with us. We hope to see you back again!!

Reviewed 25 January 2016

A beautiful place, centrally located, clean and simple. The room was impeccably clean with TV and internet throughout. Many rooms have balconies that give into narrow attriums. Whereas the latter help keep the rooms warm in the cool winter nights, they readily carry noise and...More

1  Thank ProfessorMTL
Response from Gerencia D, Gerente at Diego De MazariegosResponded 18 February 2016

Dear ProfessorMTL: Thank you for taking your time to send us your comments. We are glad to know that during your stay with us the service and the room were pleasant. We are working on changing the matresses

Reviewed 21 January 2016 via mobile

Been here for two nights. The Posada next door, affiliated with this hotel, is far superior, yet can't be found either on TA nor at hotels.com. Remember that it can be really nasty cold in January, so I was surprised when I was charged about...More

2  Thank mleuth
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Most Booked Properties in San Cristobal de las Casas
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$41 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$41 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (63)
Dining (12)
Family and Play Areas (22)
Questions & Answers
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Elizabeth S
12 March 2018|
Answer
Response from Gerencia D | Property representative |
Dear Elizabeth, we have wifi in all public áreas of the hotel, depending the number of users of the service, it is posible to Access from the room
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Google Translation
Room Tips
"They close the doors on the lobby at night, just knock and wait for someone to open them."
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"For security, and quiet, choose a room away from the car park."
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"choose a room in back courtyard, away from the street"
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"I would suggest a room in the building to the east of Gral. M. Urilla"
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