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29/10/2017 30/10/2017
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    Fiesta Inn San Cristobal de las Casas

    Calzada Mexico No. 5, San Cristobal de las Casas 29264, Mexico
    011 52 967 674 9500
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    US$69
    US$69
    US$69
    Traveller (44)
    Room & Suite (19)
    Dining (5)
    Overview
    • Excellent41%
    • Very good31%
    • Average16%
    • Poor7%
    • Terrible5%
    6 May 2017
    “Beware of the Female Front Desk Staff & Know Hotel Shortcomings”
    17 Apr 2017
    “Small Rooms, no AC”
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Fiesta Inn San Cristobal de las Casas
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    29 Oct30 Oct
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    1 room, 2 adults, 0 children
    • Check booking site for details
      US$69
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    Write a Review
    Reviews (195)
    Traveller rating
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    Time of year
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    1 - 5 of 13 reviews

    Reviewed 6 May 2017

    I stayed here a few years ago and the conditions of the rooms have deteriorated further. The carpets are soiled and they give off a bad odor. The bathrooms grout still in need of a good cleaning. The AC was not working so you are...More

    Thank Ezra
    Response from Jesus A, Gerente at Fiesta Inn San Cristobal de las CasasResponded 30 May 2017

    Thank you so much for your comments; I am sorry for the inconveniences in you room and the front desk service during your past stay, I will take the proper actions in order to prevent this for our future guests, I hope that you can...More

    Reviewed 17 April 2017

    Location is not bad but it is located outside the city, rooms are small, service is not focused on customer service since it is a premium vacation destination and any type of willingness of tourist service was perceive from Front Desk personnel. Also room clean...More

    Thank Jose Manuel G
    Response from Jesus A, Gerente at Fiesta Inn San Cristobal de las CasasResponded 6 May 2017

    Thank you so much for your comments; I am sorry for the inconvenience with the late cleaning of your room, I will take the proper actions in order to prevent this for our future guests, I hope that you can choose our hotel on your...More

    Reviewed 13 April 2017 via mobile

    I would not say it was a terrible experience because it wasn't; that being said the only good thing they have is their service and that it is clean. The location is bad because they are out of the city center so you are away...More

    Thank Juan M
    Response from Jesus A, Gerente at Fiesta Inn San Cristobal de las CasasResponded 15 April 2017

    Thank you so much for your comments; I am sorry that our linens and pillows did not reach your expectation and will take the proper actions in order to prevent this for our future guests. Sincerely: Jesús Arteaga Arteaga General Manager

    Reviewed 12 March 2017 via mobile

    When we arrived, the Fiesta Inn Hotel had a joint promotion with the Liverpool shopping center across the street. There was loud music and lights outside that I would never do at a family and business travelers hotel. The lobby was filled with clothing and...More

    Thank DGlaser
    Response from Brenda P, Gerente at Fiesta Inn San Cristobal de las CasasResponded 14 March 2017

    Dear Guest, i appreciate that you have shared with us your experience in our hotel, we are very commited to improve our services including to take the time to make better decisions about what kind of events we are going to receive, first we are...More

    Reviewed 2 January 2017 via mobile

    We spent two nights in this hotel. It was incredibly noisy. The room was very small and dark though nicely remodeled and new looking. The bathroom smelled terribly when we arrived. I told the management and the fixed the smell problem somehow. The lobby area...More

    Thank Gphalan
    Response from Brenda P, Gerente at Fiesta Inn San Cristobal de las CasasResponded 5 January 2017

    Dear Guest, we appreciate your feedback on your last visit to the Fiesta Inn San Cristobal de las Casas, we feel very dissapointed that your experience did not live up your expectations, we are going to work very hard to improve our service and we...More

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$66 - US$124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in San Cristobal de las Casas
    • Room types
    • Smoking rooms available ,
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, Otel, Cancelon, TripOnline SA, Travelocity, Orbitz, Hotwire and HotelQuickly so you can book your Fiesta Inn San Cristobal de las Casas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Southern Mexico >
    • Chiapas >
    • San Cristobal de las Casas
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    Traveller (44)
    Room & Suite (19)
    Dining (5)
    Hotel & Grounds (38)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Casa Santa Lucia
    176 reviews
    1.93 km away
     
    Sombra del Agua Hotel San Cristobal
    332 reviews
    1.70 km away
     
    Hotel Villa Mercedes
    256 reviews
    .20 km away
     
    La Catedral
    100 reviews
    .75 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Stay away from the street side."
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