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Casa del Alma Hotel Boutique & Spa

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Casa del Alma Hotel Boutique & Spa
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211 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Morristown, Tennessee
Reviewed 1 week ago

Clean spacious rooms. Excellent bathrooms, beds, and furniture. Good service. Good restaurant. Very near all the major tourist areas. Good underground parking. There is an English-speaking staff member during the day, though guests with good knowledge of Spanish will have an easier time. Front desk staffed all the time by well-dressed Spanish-speaking staff. Feels very safe.

Review collected in partnership with this hotel
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Helpful?
Thank Conrad B
Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Mr. Conrad, We thank you for taking the time to leave us your comment, we are pleased to know that your stay at Casa del Alma was so pleasant , day by day we work to be better for you. Your opinion is very helpful to us, we hope you can soon returned to San Cristobal de las Casas...

Australia
Reviewed 1 week ago via mobile

It was such a relief to walk into a classy hotel. The decor is very comforting. The staff are so friendly and helpful especially Tanya who speaks English (what a beautiful person) woohoo! The hotel is in the old city, located very close to the the main drag. The rooms are very spacious and comfortable! The restaurant El Secreto is...

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Helpful?
Thank Sydneysider02
Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Miss Suzanne and Mr. Steve, It was an honor to have you at Casa del Alma and we are very pleased to know that your stay was so pleasant because this is our main goal, we hope that someday you will return to our beautiful town of San Cristóbal and stay with us again. Also allow me to thank...

Northamptonshire, United Kingdom
Reviewed 2 weeks ago

We loved this hotel, it was central, quiet, clean and the staff were very friendly. The restaurant served delicious food and our room was clean and very comfortable. As we had an early morning start they supplied us with a take away breakfast

Review collected in partnership with this hotel
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Helpful?
Thank mrssajukes
Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Mr. Jukes, It was a pleasure to have you at Casa del Alma and we are extremely happy to know that your stay was so pleasing to you, because our main goal is your satisfaction. Also let me thank you on behalf of all our team for taking the time to give us your review, for us it is...

Moscow, Russia
Reviewed 13 January 2017 via mobile

Nice place to stay: good location, just one block from main square, spacious room and especially bathroom, very interesting interior design, efficient and attentive staff. There is a pillow choice. The hotel restaurant, El Secreto, serves delicious dinner, so if you stay only for a few nights no need to look for other place to eat. What to improve: the...

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Helpful?
Thank kerakela
Casa del Alma H, Director de Recepción at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Guest, We truly appreciate the time you took to leave your review, it has been a great honor to have you here at Casa del Alma, our mission it's to make your stay an unforgetable experience, and you have let us know that this has accomplised, and make us feel very glad about it . We will took your...

mexico
Reviewed 30 December 2016 via mobile

The hotel is wonderful! Great service and great pillows. The restaurant is also very nice the service is wonderful Always happy ! The location is very nice two blocks away from the cathedral and it is not noisy.

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Helpful?
Thank erenjones
Casa del Alma H, Director de Recepción at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear guest, Thank you very much for the time you took to leave your wonderful review, we truly appreciate your preference, we feel so honored by have you here at Casa del Alma, our mision is make your stay an unforgetable experience and this has acomplished with you. We hope that you can come back soon and let us attend...

Dushanbe, Tajikistan
Reviewed 24 December 2016

Casa del Alma is a very attractive, international level 4-star boutique hotel situated two blocks from the main square in San Cristobal. The rooms are very spacious, with all modern comforts and a subdued hotel decor. The restaurant serves a thoughtful menu of carefully prepared food that is beautifully presented. The staff is extremely polite and attentive. I visited two...

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Helpful?
Thank ClubWorldTraveller
Casa del Alma H, Director General at Casa del Alma Hotel Boutique & Spa, responded to this review

What a great honor it has been to have your presence in Casa del Alma, our mission is to make your stay an unforgettable experience. We really appreciated the time it took to leave your valuable comment and above all your recommendation. Every day we do our best to achieve the satisfation of our dear guestes and to know that...

Trevor, Wisconsin
Reviewed 30 November 2016 via mobile

I've been living in San Cristobal for four months and my mom and godmother came to visit me here. We did not stay at this hotel but came one morning for facials at the spa. The hotel is beautiful and the staff could not be more friendly and attentive. It was a wonderful experience. We had very relaxing and wonderful...

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Helpful?
Thank zcech
Casa del Alma H, Director General at Casa del Alma Hotel Boutique & Spa, responded to this review

Thank you very much for took the time to left your message, we truly appreciate that you have been here at Casa del Alma and let us atend you as you deserve, it's an honor to know that our mission has acompllished because yur stay at the spa has been satisfactory for you. We invite you to come back soon...

Reviewed 21 October 2016 via mobile

We stayed here for two nights as a luxury stop on our travels and weren't disappointed. After a disastrous bus journey we didn't end up arriving until two in the morning but this wasn't a problem as they waited for us and checked us in quickly which was greatly appreciated. The room was massive with a great selection of l'occitane...

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Helpful?
Thank Lucy R
Casa del Alma H, Director de Recepción at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Lucy, We trhuly appreciatte the time you took for let your comment, it has been an honor to serve you, we work harder every day to be able to give you the best service that you deserve. Thank you very much for choose Casa del Alma, we hope that you can visit us soon and let us attend you...

Brownsville Texas
Reviewed 3 September 2016

I just enjoyed my second stay here. This is an excellent hotel with a great staff and comfortable rooms. Excellent beds and linens. You can not beat the location. Walking distance to everything . Housekeeping is outstanding.

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Thank jfaulk
Casa del Alma H, Director de Recepción at Casa del Alma Hotel Boutique & Spa, responded to this review

Thank very much for your comment. we feel honored to have you here at Casa del Alma Hotel Boutique & Spa, it's a placer to attend you. We hope you can back very soon and let us serve you one more time.

Brownsville, Texas
Reviewed 28 June 2016

My wife and I stayed at the Casa del Alma for a week and our stay was absolutely delightful. Our room was impeccably clean and the service was 5 star. The administrative staff was very polite and couldn't of been any more helpful in orienting us to the local and surrounding sights and attractions. An added bonus was the delightful...

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Helpful?
Thank Michael-Lety
Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Michael an Lety, At Casa del Alma Hotel Boutique & Spa have been an honor having you here, we feel so glad that you has stayed, have you with us has been so pleasurable, we hope that you can us visit suddenly and make our best effort for attend you every time better. We really appreciate that you take...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. ... more   less 

Additional Information about Casa del Alma Hotel Boutique & Spa

Address: Avenida 16 de Septiembre No. 24, San Cristobal de las Casas 29200, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: RM588 - RM1,408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa del Alma Hotel Boutique & Spa 4*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#1 Green Hotel in San Cristobal de las Casas
#2 Family Hotel in San Cristobal de las Casas
#2 Business Hotel in San Cristobal de las Casas
#2 Romantic Hotel in San Cristobal de las Casas
#3 Spa Hotel in San Cristobal de las Casas
#3 Luxury Hotel in San Cristobal de las Casas
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Questions & Answers

Questions? Get answers from Casa del Alma Hotel Boutique & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the second floor gives a balcony looking out onto the surrounding mountains”
 of 5 bubbles mrssajukes, 1 Feb 2017 | Read review
“The rooms on the second floor have better views than those on the first or ground level. However, the second floor rooms are a bit smaller.”
 of 5 bubbles ClubWorldTraveller, 23 Dec 2016 | Read review
“We did not stayed at this hotel, we just went to the SPA”
 of 5 bubbles Evita_1957, 4 Apr 2016 | Read review
“Next door there is noise bar, avoid the rooms that are next to it.”
 of 5 bubbles katorga, 29 Mar 2016 | Read review
“Pick room at the top flor”
 of 5 bubbles 47bentev, 24 Nov 2015 | Read review
5 of 5