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Emporio Veracruz

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626 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Mexico City, Mexico
Level Contributor
795 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed 1 week ago

The difference on our stay was the Club access. Without it was like staying at another regular hotel, but we felt like true VIP's inside this hotel full of tradition. The lounge is at the rooftop so you will have the best views from El Malecon. Breakfast is perfect, you won't be missing the normal buffet from downstairs. The evening... More 

Helpful?
Thank draghignazzo
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

Santa Cruz, California
1 review
Reviewed 4 weeks ago

Can't comment about the hotel overall since we haven'the stayed there. That said, it is a striking modern hotel well located near the end of the jetty (malecon). What stood out for me was the weekend buffet starting at 1pm. Lovely restaurant setting and excellent, attentive service (waiter Freddys really made sure that he attended to my wife's dairy allergy... More 

Helpful?
Thank cmnewman
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz... More 

2 reviews
Reviewed 4 weeks ago

One of the best breakfast buffets ever with mexican, european and american dishes. Especially the bar manager was very helpful and friendly at the hotel. The food in general wasn't the best except the breakfast. Good wifi connection in the hotel.

Helpful?
Thank Johnny L
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Johnny, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

1 review
Reviewed 4 weeks ago via mobile

Super comfortable Hotel.. I could give it 10 ☆ Great location... Exceptional quality of rooms The staff is great and knowledge of the surroundings.. So you can find anything you are looking for. Food is good... Swimming pools....if you have kids They will have a blast

Helpful?
Thank William A
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear William, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

Ajijic, Mexico
1 review
Reviewed 22 October 2016

We stayed at the Emporio for 4 nights during a visit to Veracruz. Conveniently located near the plaza with views of the port. The hotel features 3 restaurants with good food at each, 3 pools, and a spa. Rooms were modern, comfortable, and clean. Staff was helpful and most spoke English. Property has onsite security. Trip from airport was about... More 

Helpful?
Thank zpgonzo2
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

Chapala, Mexico
Level Contributor
217 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 21 October 2016

We loved thismodern hotel just about 4 blocks from the plaza. Great staff and secure. Quiet. Three pools, all heated. Our executive level room had a mini fridge and king size bed. There is real value in getting the upgrade to the executive level because the rooms have a view of the harbor with a balcony and it includes an... More 

Helpful?
Thank Barbara W
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Barbara, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz.... More 

Anaheim, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016 via mobile

The service is what separates this hotel from the rest. The staff is incredible. Joaquin Villeda, Erika Limón, Manolo Sánchez and Armando Naranjo are the examples of excellence. Condimento and Canarios are great restaurants and offer superb seafood and authentic Mexican dishes.

Helpful?
Thank Noel S
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Noel, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz.... More 

Guadalajara, Mexico
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 October 2016

It is a very nice hotel in the downtown of the port of Veracruz, with a great view of San Juan de Ulua fort. It is also one block away from the famous Cafe la Parroquia, una coffee shop that is a must to taste the "Lechero", coffee and milk drink, as well as a concha con natas. definitly a... More 

Helpful?
Thank Jesus P
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Jesus, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz... More 

Puebla, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 August 2016

Hotel Emporio is very friendly and not overwhelmingly big, with spotlessly clean rooms, nice sheets on comfortable beds, relaxing pools and indoor lounges. Without any upgrade, my room had a great view of city and ocean! To get to the fun area, the zócalo, where music and dancing is going on all weekend into late at night, you'll walk through... More 

Helpful?
1 Thank Vialenguas
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better... More 

London, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 July 2016

Wow. My brother recently was just married at the Emporio, and we were able to spend 5 nights here. It really is everything you could want from a hotel! We were given a room with a beautiful view over the dock, and the room itself had everything we needed! A huge bed with SO many pillows, and so comfy! Lots... More 

Helpful?
Thank Landreth S
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Miss Landreth, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about Emporio Veracruz

Address: Calle Paseo Insurgentes Veracruzanos O Paseo Del Malecon 210, Veracruz 91709, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: RM362 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emporio Veracruz 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Emporio Veracruz Hotel Veracruz
Emporio Hotel Veracruz
Hotel Style:
#1 Romantic Hotel in Veracruz
#1 Business Hotel in Veracruz
#1 Family Hotel in Veracruz
#1 Luxury Hotel in Veracruz
#1 Spa Hotel in Veracruz
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Veracruz staff and other travellers.
6 questions
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Questions? Get answers from Emporio Veracruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms have a partial view of the port or the pool area. We were on the third floor with a nice view of the port from our balcony.”
 of 5 bubbles zpgonzo2, 22 Oct 2016 | Read review
“Upper floors are best!”
 of 5 bubbles Vialenguas, 30 Aug 2016 | Read review
“AC and lights shut off when you leave the room if you remove you key-card from the card reader on the wall.”
 of 5 bubbles kennethk18, 26 Jul 2016 | Read review
“to me the best of everything”
 of 5 bubbles eurejohnny, 2 Jul 2016 | Read review
“Some of the street view rooms offer partial ocean view - and since this is a port not much view from the ocean view rooms”
 of 5 bubbles rortiz5, 28 Jun 2016 | Read review
5 of 5
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